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All Journal JURMA : Jurnal Program Mahasiswa Kreatif Jurnal DIALEKTIKA : Jurnal Ilmu Sosial
Esa Nursafitri
Unknown Affiliation
Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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UPAYA MENINGKATKAN INTERAKSI SOSIAL PESERTA DIDIK DENGAN PENGGUNAAN METODE GROUP INVATIGATION Rizqi Dwi Susetyaning Yuniar; Esa Nursafitri; Tatu Fitri Zulfiah
PKM-P Vol 3 No 1 (2019): Juni 2019
Publisher : LPPM UIKA Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (770.137 KB) | DOI: 10.32832/pkm-p.v3i1.376

Abstract

Group investigation adalah model atau metode pembelajaran Kooperative yang di kembangkan oleh Sholomo dan Sharon di Universitas Tel Aviv (Slavin, 1995). Yang mana model pembelajaran ini ialah menempatkan peserta didik terbagi menjadi beberapa kelompok untuk dapat menyelesaikan problematika atau fenomena yang ada. Tujuan penelitian Untuk menganalisis interaksi sosial peserta didik, keefektifan penggunaan metode group invatigation dan Untuk menentukan pengaruh antara penggunaan metode group invatigation denganinteraksi sosial peserta didik. Metode penelitian ini memuat: Metode penelitian, Variabel yang diselidiki dan Prosedur penelitian. Hasil dari penelitian ini dapat digunakan oleh pendidik sebagai pedoman untuk meningkatkan interaksi sosial peserta didik serta untuk meningkatkan kualitas pembelajaran dengan menggunakan metode pembelajaran kooperatif
Implementation of Call Center Service 112 as Public Service Innovation in Ciamis Regency Irgi Aura Aprilia; Esa Nursafitri; Refansyah Mukti; Ii Sujai
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.578

Abstract

This research aims to analyze the implementation of the Call Center 112 service as an innovation in improving public services in Ciamis Regency. This service was launched in response to the mandate of Law Number 14 of 2008 on Public Information Disclosure, which encourages public services to be available 24 hours, both in emergency and non-emergency situations. The Call Center 112 not only serves emergency reports but also requests for general information related to public services such as mobile vehicle tax services (Samsat) and police administration. In its implementation, this service collaborates with a third party, namely PT Digital Sandi Informasi, and is integrated with various agencies such as the Police Department, Fire Department, and Search and Rescue. However, there are several challenges such as limited infrastructure, technical disruptions of the application, and a high number of false reports from the public. Through the strengthening of SOPs, training of human resources, and integration into the SP4N Lapor platform, it is hoped that the Call Center 112 can become an effective and sustainable model of public service innovation in the future.
Co-Authors Ii Sujai Irgi Aura Aprilia Refansyah Mukti Rizqi Dwi Susetyaning Yuniar Tatu Fitri Zulfiah