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All Journal Iseedu: Journal of Islamic Educational Thoughts and Practices Jurnal Administrasi Bisnis
Somariah Fitriani
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences

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PROFESSIONAL MURABBI IN MUHAMMADIYAH AND NAHDLATUL ULAMA (NU) EDUCATION Maman A. Majid Binfas; Somariah Fitriani; Hasmawati Hasmawati
Iseedu: Journal of Islamic Educational Thoughts and Practices Vol 2, No 2 (2018): November
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/iseedu.v2i2.10262

Abstract

The term of Murabbi is identified with the task of educating their students to be professionally creative and innovative. The root word of professionalism is a profession, which is in general understood as an inborn gifted talent from God to human being. Muhammadiyah and Nahdatul Ulama (NU) as the Islamic biggest organizations in the Republic of Indonesia, understand the issue of such talent, not solely on the principles of the religion, but it can be combined with modern science that advances education competencies. Competent education can develop common sense of the students, promote and enlighten their lives. This article has aimed at recognizing, elaborating and understanding professional Murabbi in term of Muhammadiyah and NU education. The study employed historical studies as a part of qualitative research in a descriptive model to obtain the actual reality. Depth interviews with some public figures from both Muhammadiyah and NU and document analysis were conducted to collect the empiric data. The research has revealed that education run by Muhammadiyah and NU has been inclined to the creation of the appropriate individual nature, and professional capability to become change of agents based on the advanced principles of Islamic teachings, which its aim is to enlighten humanity. Additionally, the essence of Muhammadiyah and NU education is to humanize humans, based on the essence of human nature itself that always spreads compassion and has principles to the roots of imanan wahtisaban Kemurabbian (believe wholeheartedly and hope to get reward from Allah, God Almighty) without exploiting their students.
Pengaruh Kualitas Pelayanan Jasa Travel Umrah & Haji Terhadap Kepuasan Konsumen Somariah Fitriani; Jourdy Stevano
Jurnal Administrasi Bisnis Vol. 1 No. 1 (2024): April
Publisher : Fakultas Ilmu Administrasi

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Abstract

Kepuasan pelanggan dan konsumen merupakan elemen sentral yang berperan penting dalam pertumbuhan dan kemajuan bidang industri jasa. Tujuan dalam penelitian ini adalah mengidentifikasi pengaruh pelayanan yang diberikan jasa travel umrah dan haji PT. Aditia Al Tahir terhadap kepuasan pelanggannya. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif dengan desain penelitian cross-sectional. Penelitian ini dilaksanakan dari Januari 2022 hingga Septermber 2023 di kantor PT. Adita Al Thair, Provinsi DKI Jakarta. Jumlah sampel dalam penelitian ini sebanyak 98 orang yang diambil dari jamaah haji, pelanggan PT. Adita Al Thair yang diambil melalui wawancara dan penyebaran kuesioner kepada responden. Data penelitian yang terkumpul dianalisis dengan metode regresi linear sederhana menggunakan aplikasi SPSS. Hasil penelitian menunjukkan adanya pengaruh kualitas pelayanan dengan kepuasan konsumen. Berdasarkan hal tersebut maka upaya yang dapat dilakukan untuk mempertahankan kepuasan pelanggan adalah dengan rutin melakukan evaluasi pelayanan yang diberikan dan meningkatkan komunikasi kepada pelanggan yang telah menggunakan jasa perusahaan.
Co-Authors Hasmawati Hasmawati Jourdy Stevano Maman A. Majid Binfas