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PENGARUH LINGKUNGAN KERJA DAN KEPEMIMPINAN TERHADAP PRODUKTIVITAS KERJA KARYAWAN (STUDI PADA PT. TRI KEESON UTAMA) Adryan Septiady
Eqien - Jurnal Ekonomi dan Bisnis Vol 10 No 1 (2022): EQIEN - JURNAL EKONOMI DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Dr Kh Ez Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (319.434 KB) | DOI: 10.34308/eqien.v10i1.499

Abstract

Work Environment, Leadership, Employee Productivity The purpose of this research is to find out how the work environment, leadership and employee productivity are. The research method used is descriptive associative research method. The population in this study were all employees of PT Tri Keeson Utama Garut and all employees were sampled as many as 93 respondents and the sampling itself used a saturated sample. Based on the results of the study obtained a value greater than the value of r table 0.207 and reliable because the value obtained is greater than the value of Cronbach's alpha of 0.600. From the correlation test results obtained information that the work environment has a strong influence on employee productivity with an r value of 0.768 and a coefficient of determination of 59.9%, then leadership has a strong influence on employee productivity with an r value of 0.758 and a determination coefficient of 57.8%. While the work environment and leadership on employee productivity together have a strong influence with an r of 0.826 and a coefficient of determination of 68.3% and the rest is influenced by other factors not examined.
Pengaruh Kepemimpinan dan Motivasi Terhadap Disiplin Kerja Aparatur Negara Adryan Septiady
PRISMAKOM Vol 12 No 1 (2018): PRISMAKOM
Publisher : Sekolah Tinggi Ilmu Ekonomi Yasa Anggana Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (313.198 KB)

Abstract

Menurut Peraturan Pemerintah Republik Indonesia Nomor 53 Tahun 2010 Tentang Disiplin Pegawai Negeri Sipil pasal 1 ayat 1 menyatakan bahwa Disiplin Pegawai Negeri Sipil adalah kesanggupan Pegawai Negeri Sipil untuk menaati kewajiban dan menghindari larangan yang ditentukan dalam peraturan perundang-undangan dan/atau peraturan kedinasan yang apabila tidak ditaati atau dilanggar dijatuhi hukuman disiplin. Tingkat disiplin kerja pegawai dalam bentuk kehadiran sangat rendah sebesar 17%, tidak sesuai standar minimal kehadiran yaitu 80% per bulannya di Dinas PUPR yang ada di Kabupaten Garut. Ketidakhadiran pegawai diketahui dikarenakan banyaknya ijin tanpa alasan. Menurut Susilo (2007:165) bahwa faktor-faktor yang mempengaruhi disiplin kerja karyawan salah satunya kepemimpinan dan motivasi. Hasil uji statistik penelitian menunjukan kepemimpinan pejabat dan motivasi secara parsial berpengaruh terhadap terbentuknya disiplin kerja pegawai di Dinas PUPR UPTD Peralatan dan Perbengkelan Kabupaten Garut. Dan kepemimpinan pejabat dan motivasi secara simultan pun berpengaruh terhadap terbentuknya disiplin kerja pegawai di Dinas PUPR UPTD Peralatan dan Perbengkelan Kabupaten Garut. Sedangkan, berdasarkan hasil analisis menunjukan pengaruh langsung kepemimpinan terhadap disiplin kerja lebih besar dibandingkan melalui variabel motivasi.
THE EFFECT OF PARTICIPATORY LEADERSHIP STYLE ON EMPLOYEE MOTIVATION ON THE BILLER SECTION (STUDY AT PT. PARSINTAULI KARYA PERKASA GARUT) Adryan Septiady; Nisa Alghatia
Eqien - Jurnal Ekonomi dan Bisnis Vol 11 No 02 (2022): EQIEN- JURNAL EKONOMI DAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Dr Kh Ez Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34308/eqien.v11i02.927

Abstract

Abstract This research is motivated by a decrease in the work motivation of employees of PT. Parsintauli Karya Perkasa in 2019-2020. In an organization employees play an important role so that every organizational leader must have the best leadership style for his employees so that these employees have high work motivation. This study aims to determine participatory leadership style, employee work motivation, and the influence of participatory leadership style on employee motivation at PT. Parsindauli Karya Perkasa. The research method used is descriptive and causal associative research methods. Respondents taken in this study were employees of PT. Parsindauli Karya Perkasa, ie 58 respondents. Then processed using validity test, reliability test, correlation test, and coefficient of determination test. Participatory Leadership Style at PT. Parsintauli Karya Perkasa is in good category. And Employee Work Motivation at PT. Parsintauli Karya Perkasa is in good category. Participative Leadership Style (X) has a positive and significant effect on Employee Work Motivation (Y) at PT. Parsintauli Karya Perkasa, with a correlation coefficient of 0.757 means that it has a "strong" influence. While the results of the coefficient of determination of 57.3% and the remaining 42.7% is influenced by other factors outside the variables studied. Keywords: Participatory Leadership Style, Work Motivation
The Influence of Customer Service on Customer Satisfaction (Case Study in Bank BJB Cash Office Yantap Garut) Adryan Septiady; Diana Nurwulandari
International Journal of Economics (IJEC) Vol. 1 No. 2 (2022): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (150.357 KB) | DOI: 10.55299/ijec.v1i2.256

Abstract

Satisfaction is a person’s feeling after comparing the perceived performance results with what he expects, factors that can affect customer satisfaction, one of which is the service provided by customer service to its customers. This study aims to analyze the effect of customer service on customer satisfaction at Bank BJB Kantor Kas Yantap Garut. The research method uses descriptive and associative methods with a quantitative approach. The population of this research is customers who have attachments and linkages with customer service Bank BJB Kantor Kas Yantap Garut. Determination of the sample based on the opinion of Indrawan and Yaniawati (2014:103) so that the sample of this study was 68 respondents using non-probability sampling technique with incidental sampling. The results of data processing obtained from the Spearman rank correlation test showed that customer service has a strong influence on customer satisfaction with a value of 0,722 and a coefficient of determination of 0,52 or 52%, and the remaining 48% is influenced by other factors not examined in this study. Based on the results of the study (8,518) > t-table (1,997) indicates that customer service has a positive and significant effect on customer satisfaction.
The Influence of Customer Service on Customer Satisfaction (Case Study in Bank BJB Cash Office Yantap Garut) Adryan Septiady; Diana Nurwulandari
International Journal of Economics (IJEC) Vol. 1 No. 2 (2022): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v1i2.256

Abstract

Satisfaction is a person’s feeling after comparing the perceived performance results with what he expects, factors that can affect customer satisfaction, one of which is the service provided by customer service to its customers. This study aims to analyze the effect of customer service on customer satisfaction at Bank BJB Kantor Kas Yantap Garut. The research method uses descriptive and associative methods with a quantitative approach. The population of this research is customers who have attachments and linkages with customer service Bank BJB Kantor Kas Yantap Garut. Determination of the sample based on the opinion of Indrawan and Yaniawati (2014:103) so that the sample of this study was 68 respondents using non-probability sampling technique with incidental sampling. The results of data processing obtained from the Spearman rank correlation test showed that customer service has a strong influence on customer satisfaction with a value of 0,722 and a coefficient of determination of 0,52 or 52%, and the remaining 48% is influenced by other factors not examined in this study. Based on the results of the study (8,518) > t-table (1,997) indicates that customer service has a positive and significant effect on customer satisfaction.