Najla Kamil
Politeknik Negeri Jember

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Evaluasi Kinerja Petugas Distribusi Berkas Rekam Medis Rawat Jalan di RSUD dr. Saiful Anwar Malang Najla Kamil; Novita Nuraini; Maya Weka Santi
J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Vol 1 No 3 (2020): June
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-remi.v1i3.2076

Abstract

Provision of outpatient medical record documents is the time required to provide medical recorddocuments from the patient registering to the examination. According to Minister of Health Decree No. 129of 2008 which states that the provision of outpatient medical record files is less than 10 minutes. Based onthe observation time of providing medical record documents at Dr. Hospital. Saiful Anwar Malang for morethan 10 minutes. The longest time for providing medical record documents is in the process of distributingmedical record documents from the distribution rack to the clinic for 14.84 minutes. To find the factors thatcause delays in the distribution of food, an evaluation of the performance of the distribution officers iscarried out with the performance theory of Motivation, Opportunity, and Ability. The aim is to determine thedelay factor in the distribution of medical record documents which causes the quality of hospital services todecrease. Based on observations, interviews and documentation, it is known that the factors causingdelays in distribution are lack of motivation and sanctions, lack of discipline among officers and no clearSOP regarding the distribution of medical records. Then there is a need for clear performance monitoringand preparation of SOPs related to the distribution of medical record documents.
Evaluasi Kinerja Petugas Distribusi Berkas Rekam Medis Rawat Jalan di RSUD dr. Saiful Anwar Malang Najla Kamil; Dony Setiawan Hendyca Putra; Feby Erawantini; Niyalatul Muna
J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Vol 2 No 1 (2020): December
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-remi.v2i1.2077

Abstract

Patrang Health Center has implemented medical records management, but there are problems in the implementation of medical record management. when duplicating medical record numbers at Patrang Health Center. Duplication in the Patrang Community Health Center results in a decrease in the quality of medical records. The purpose of this study was to analyze the causal factors and determine the priority causes of duplicate medical record numbers at Patrang Health Center. This type of research is qualitative. The technique of collecting data in this study is observation of data duplication of medical records and interviews with respondents based on 7M indicators. Data processing with CARL criteria. The results of this study were found in studies that found the main priority of less useful duplication of the medical record number on the medical record data map with a score of 144. Further problems were officers, filing space was less extensive, filing shelves were inadequate and patients did not carry KIB with a score 108. With the discovery of priorities leading to duplication, the study provides the main solution that discusses the medical record number written on the front and sides of the file as well as other solutions to overcome the problem and made a draft policy to reduce the incidence of duplicate medical record numbers that have been approved.