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All Journal Jurnal TIKOMSIN (Teknologi Informasi dan Komunikasi Sinar Nusantara)
Wika Aditya Ramadhan
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Computer Science & IT

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Measuring User Satisfaction Online-KRS Using End User Computing Satisfaction Method Wika Aditya Ramadhan; Setiyowati Setiyowati; Bebas Widada
Jurnal Teknologi Informasi dan Komunikasi (TIKomSiN) Vol 9, No 2 (2021): Jurnal TiKomSiN, Vol. 9, No. 2, 2021
Publisher : STMIK Sinar Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30646/tikomsin.v9i2.578

Abstract

Evaluation of User Satisfaction with the Online KRS System at XYZ Health College using the End User Computing Satisfaction method. XYZ Health College in the KRS process has been supported by the KRS Online information system, but the KRS Online user satisfaction level has never been measured. The purpose of this study was to determine the level of user satisfaction of KRS Online College of Health XYZ in terms of several factors, namely content, accuracy, form, ease of use, and timeliness in assessing user satisfaction of KRS Online. The results of the research using instrument tests, data quality tests, multiple linear regression analysis, coefficient of determination, t test and f test are known based on the results of the analysis that the effect of the independent variable on the dependent variable is expressed by the coefficient of determination (R2) which is 0.471 or 47.1% . And the value > Fcount (13.904) > Ftable (2.76) so that the content, accuracy, form, ease of use and timeliness together have an effect on satisfaction.
Co-Authors Bebas Widada Setiyowati