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HUBUNGAN ANTARA KEPUASAN KONSUMEN DENGAN INTENSITAS PENGGUNAAN KARTU PRABAYAR Mayreyna Nurwardani; Sumaryono Sumaryono
JURNAL SPIRITS Vol 3 No 2 (2013)
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (95.174 KB) | DOI: 10.30738/spirits.v3i2.842

Abstract

ABSTRACTThis research aimed to find out the relationship between customer satisfaction and the intensity of using prepaid cards such as Simpati,Mentari,Pro XL and Im3.The subject of this research are 40 students of Faculty Y State Universities in Yogyakarta, the range of the age between 18-26 years old, assuming they have gadget. Data collected by using consumer satisfaction scale, the intensity using demographic, and interviews. Unfortunately the result show there is no relationship between customer satisfaction and the intensity of use of prepaid cards.Key words:consumer satisfaction, the intensity of the use of prepaid cards
Findings on Self-Acceptance: A Case Study of a Psychology Student Who Experienced the Loss of Their Mother to COVID-19 Julian Miswag; Mayreyna Nurwardani
Journal of Communication and Social Sciences Vol. 3 No. 1 (2025): Journal of Communication and Social Sciences
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jcss.v3i1.949

Abstract

This study aims to describe the self-acceptance of students in dealing with pressure due to the death of their parents based on the self-acceptance factor. The criteria for informants in this study were selected based on three conditions: male/female undergraduate students, having experienced a bereavement event (death of a parent), and residing in the Yogyakarta area. This research uses a case study approach. Data collection techniques using semi-structured interview techniques. While the analysis technique uses four stages, namely data presentation, coding, data reduction, and conclusion. The findings from this research can be seen from the existence of 2 themes related to the description of self-acceptance, including the cultivation of self-awareness, and accepting the presence of family and closest people. While the factors that influence self-acceptance include self-understanding, realistic expectations, absence of environmental barriers, good prejudice, emotional pressure, belief in success, identification, perspective, upbringing, and good self-concept. In addition, the impact of self-acceptance on the life of informants includes feeling easier to accept circumstances and knowing the values ​​or wisdom of self-acceptance. Penelitian ini bertujuan untuk mengetahui gambaran penerimaan diri mahasiswa dalam menghadapi tekanan akibat peristiwa kematian orang tua berdasarkan faktor penerimaan diri. Kriteria informan dalam penelitian ini dipilih berdasarkan tiga ketentuan: pria/wanita mahasiswa S1, telah mengalami peristiwa duka (kematian orang tua), bertempat tinggal di daerah Yogyakarta. Penelitian ini menggunakan pendekatan studi kasus. Teknik pengumpulan data menggunakan teknik wawancara semi-terstruktur. Sedangkan teknik analisis menggunakan empat tahap, yakni penyajian data, koding, reduksi data dan penarikan kesimpulan. Temuan dari penelitian dapat dilihat dari adanya 2 tema terkait gambaran penerimaan diri, antara lain penanaman kesadaran diri, menerima kehadiran keluarga dan orang terdekat. Sedangkan faktor yang mempengaruhi penerimaan diri meliputi pemahaman diri, harapan yang realistis, tidak adanya hambatan lingkungan, prasangka baik, tekanan emosional, percaya akan keberhasilan, identifikasi, cara pandang, pola asuh, dan konsep diri yang baik. Selain itu adapun dampak penerimaan diri bagi kehidupan informan meliputi, merasa lebih mudah menerima keadaan, mengetahui nilai-nilai atau hikmah penerimaan diri.