Jurnal Spirits
Vol 3 No 2 (2013)

HUBUNGAN ANTARA KEPUASAN KONSUMEN DENGAN INTENSITAS PENGGUNAAN KARTU PRABAYAR

Mayreyna Nurwardani (Unknown)
Sumaryono Sumaryono (Unknown)

Article Info

Publish Date
15 Apr 2017

Abstract

ABSTRACTThis research aimed to find out the relationship between customer satisfaction and the intensity of using prepaid cards such as Simpati,Mentari,Pro XL and Im3.The subject of this research are 40 students of Faculty Y State Universities in Yogyakarta, the range of the age between 18-26 years old, assuming they have gadget. Data collected by using consumer satisfaction scale, the intensity using demographic, and interviews. Unfortunately the result show there is no relationship between customer satisfaction and the intensity of use of prepaid cards.Key words:consumer satisfaction, the intensity of the use of prepaid cards

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Journal Info
Jurnal Spirits
Website

Abbrev

spirit

Publisher

Universitas Sarjanawiyata Tamansiswa

Subject

Humanities Education Environmental Science Public Health Social Sciences

Description

Journal of Spirits is a scientific journal run by Faculty of Psychology Universitas Sarjanawiyata Tamansiswa Yogyakarta. The Spirits journal aims to create a space for exchange of information on psychology. The Spirits journal aims to support the growth of new ideas and ideas about psychological ...