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All Journal Health Care : Jurnal Kesehatan JIKKHC : Jurnal Ilmiah Keperawatan dan Kebidanan Holistic Care
Desak Nyoman Suartini
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Education Health Professions Medicine & Pharmacology Nursing Public Health

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Implementasi Standar Pelayanan Minimal Di IGD RSUD I Lagaligo Wotu Desak Nyoman Suartini; Andi Syamsul Bachru Jamal; Anas Budi
HEALTH CARE : JURNAL KESEHATAN Vol 9 No 2 (2020): Health Care : Jurnal Kesehatan
Publisher : STIKes Payung Negeri Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36763/healthcare.v9i2.79

Abstract

Hospital Minimum Service Standards (SPM) are provisions for hospitals issued by the Minister of Health of the Republic of Indonesia in the context of government efforts to ensure the quality of hospital services. This Minimum Service Standard can be used as a guideline for the quality of service for every hospital in Indonesia. This research aimed to study the infrastructure and human resources with implementation of minimum service standards in the Emergency Department (IGD) Regional General Hospital (RSUD) I Lagaligo, East Luwu. The research used in this research is quantitative with a cross-sectional approach, in which all observed variables are measured simultaneously when the research is taking place. This research was conducted in the Emergency Room Installation Room (IGD) Regional General Hospital (RSUD) I Lagaligo East Luwu. Sample selection with total sampling technique. The research subjects were 33 nurses in the IGD Lagaligo Wotu East Luwu Regional Hospital. The results showed that the results of the bivariate analysis used the Chi-Square Test. It shows that there is a relationship between infrastructure with implementation of minimum service standards with a value of p = 0.008, and there is a relationship between human resources with implementation of minimum service standards with a value of p = 0.000.
EFEKTIVITAS PELAYANAN KESEHATAN PADA BAGIAN RAWAT INAP DI RUMAH SAKIT UMUM DAERAH (RSUD) I LAGALIGO WOTU Desak Nyoman Suartini
Jurnal Ilmiah Keperawatan dan Kebidanan Holistic Care Vol. 3 No. 1 (2018): Jurnal Ilmiah Keperawatan dan Kebidanan Holistic Care (JIKKHC)
Publisher : Stikes Graha Edukasi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (52.414 KB)

Abstract

The purpose of the study: to find out the description of the effectiveness of health services in the inpatient section at the Lagaligo Regional General Hospital I. Method: The type of research used was an observational study with a descriptive design, where the aim of this study was to determine the effectiveness of health services in the inpatient section at Andi Djemma Regional General Hospital in North Luwu based on aspects of disciplinary staff, officer ethics, and number of officers. Data collection is done by direct interview using a questionnaire which is then processed using computer assistance SPSS for windows program and presented in the form of a frequency distribution table. Results: The effectiveness of services in the inpatient room of Lagaligo I General Hospital in terms of disciplinary aspects of staff in the adequate category is 49 (63.6%), where officers are always on time, conducting checks and supervision, officers are easily contacted when needed by patients. Discussion: Increasing the effectiveness of health services in hospitals is needed along with the increasing demand (demand) of the community for quality services. Conclusion: Based on the results of the study, the results showed that service effectiveness in terms of disciplinary aspects was more dominant in the adequate category, service effectiveness in terms of officer ethics was more dominant in the adequate category, service effectiveness in terms of the number of officers was more dominant in the category. Suggestion: It is suggested that the managerial party in this case the hospital as the policy maker is expected to pay more attention to the services provided, even though discipline, ethics and the number of officers are more dominant in the sufficient category, the services provided need to be maintained and improved again. Hospitals should facilitate and provide opportunities for increasing staff resources by increasing the education level of staff and regularly conducting training in order to support more effective services
Co-Authors Anas Budi Andi Syamsul Bachru Jamal