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All Journal JPASDEV:Journal of Public Administration and Sociology of Development Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Muhammad Rachimoellah
Politeknik Negeri Pontianak
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Kualitas Pelayanan Transportasi Umum PERUM DAMRI Kalimantan Barat Muhammad Rachimoellah; Dwi Haryono
JPASDEV : Journal of Public Administration and Sociology of Development Vol 2, No 1 (2021): JPASDEV : Journal of Public Administration and Sociology of Development
Publisher : Fakultan Ilmu Sosial dan Ilmu Politik Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jpasdev.v2i1.46551

Abstract

Cities in Indonesia are developing rapidly, as happened in West Kalimantan Province, where the population growth is getting faster every year, with the increasing population in West Kalimantan Province, the need for transportation will also increase. This study aims to determine and analyze the factors that cause the quality of transportation services at Perum Damri in West Kalimantan to be less than optimal. This research uses a qualitative approach, data collection is done by interviewing, observation and documentation techniques. The results of this study indicate that there are several factors that cause the quality of service at Perum Damri in West Kalimantan to be less than optimal, of the six factors, namely awareness, rules, organization, income, abilities and skills, and service facilities, there are three factors that cause service quality. Perum Damri's transportation in West Kalimantan is less than optimal, namely: awareness factors, regulatory factors, facilities and infrastructure factors., while organizational factors, abilities and skills and income are running optimally at PERUM DAMRI West Kalimantan. In this study, new things were also found, namely the guarantee of time certainty in which the community as service users was still a little disappointed with the delay in the arrival schedule of the Damri bus because there was still a delay in travel time even though the intensity was very low. It is hoped that Damri will pay more attention to bus arrival times by making various predictions and anticipations so that the guarantee of service time can be maintained.
CHALLENGES OF REGIONAL GOVERNMENT IN IMPLEMENTING REGIONAL AUTONOMY IN INDONESIA Verdico Arief; Andjani Trimawarni; Muhammad Rachimoellah
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 6 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i6.4489

Abstract

Since the 1998 reforms, 12 new provinces have been established in Indonesia. Currently, in 2025 Indonesia has 38 provinces. The establishment of these new autonomous regions aims to accelerate development, ensure equitable distribution, and improve public welfare. However, many new autonomous regions have failed to achieve these goals, and their presence has become a burden on the central government because they are deemed incapable of developing independently. This study attempts to examine the factors that hinder the independent development of new autonomous regions. This study used a systematic literature review technique. The results revealed that the majority of problems experienced were due to limited resources. This issue was still found even though these new autonomous regions had previously conducted academic studies to assess their feasibility. Consequently, the central government of the Republic of Indonesia had to provide subsidies to support the operational activities of these autonomous regions.
Co-Authors Andjani Trimawarni Dwi Haryono Verdico Arief