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All Journal Jurnal Health and Sport International Journal of Economics and Management Research
Ana Ruhana Salamah
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions

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PERLINDUNGAN KESEHATAN MASYARAKAT MELALUI PENGAWASAN PEMASUKAN PANGAN SEGAR ASAL TUMBUHAN Salamah, Ana Ruhana
Jurnal Health and Sport Vol 5, No 2, 2012
Publisher : JURNAL HEALTH AND SPORT

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.987 KB)

Abstract

Pangan Segar Asal Tumbuhan (PSAT) adalah pangan asal tumbuhan yang dihasilkan dari proses pasca panen untuk konsumsi, maupun sebagai bahan baku. Pangan Segar Asal Tumbuhan merupakan pangan yang beresiko tinggi terhadap cemaran kimia (residu pestisida, mikotoksin, logam berat) yang dapat mengganggu kesehatan manusia.Sehingga perlu dilakukan pengawasan keamanan pangan terhadap pemasukan pangan segar asal tumbuhan mulai dari tempat produksi di negara asal, maupun pada saat masuk ke wilayah Indonesia. Hal ini untuk menjamin bahwa pangan segar yang masuk tidak tercemar oleh cemaran kimia sehingga aman dan layak untuk dikonsumsi.
Customer Satisfaction And Electronic Service Quality On Online Quarantine Check Applications Lilik Setiawan; Ana Ruhana Salamah; Muhammad Naufal Mu'tashim Billah
International Journal of Economics and Management Research Vol. 3 No. 1 (2024): April : International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v3i1.181

Abstract

This Study Aims To Measure The Model Of Increasing Customer Satisfaction Through Electronic Service Quality And Influenced By Customer Trust. Data Collected From 100 Users Of Plant Quarantine Services At The Plant Quarantine Center Class 1 Semarang Achmad Yani Airport Working Area Semarang Were Processed Using The Structural Equation Model-Partial Least Square (Sem-Pls) Modeling Technique. The Results Showed That Electronic Service Quality Positively And Significantly Influenced Customer Trust Of Plant Quarantine Service Users At The Plant Quarantine Center Class 1 Semarang Achmad Yani Airport Working Area Semarang. Customer Trust And Electronic Service Quality Variables Have A Significant Positive Effect On Customer Satisfaction. This Research Contributes To Helping The Plant Quarantine Center Class 1 Semarang Achmad Yani Airport Working Area At Home And Abroad By Providing Appropriate Strategies To Understand The Customer Satisfaction Of Plant Quarantine Service Users Of The Plant Quarantine Center Class 1 Semarang Achmad Yani Airport Working Area. This Strategy Is Then Expected To Boost The Increase In Customer Satisfaction Of Plant Quarantine Services At The Agricultural Quarantine Center Class 1 Semarang Achmad Yani Airport Working Area Semarang. The Novelty Of This Research Lies In The Fact That It Is The First To Empirically Use The Electronic Service Quality Model Through The Online Quarantine Inspection Request By Integrating Customer Trust To Analyze The Customer Satisfaction Of The Plant Quarantine Service Of The Agricultural Quarantine Center Class 1 Semarang Achmad Yani Airport Working Area.
Co-Authors Lilik Setiawan Muhammad Naufal Mu'tashim Billah