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All Journal International Journal of Southeast Asia Education and Sociedad Journal
Hidayat Hidayat
Universitas Islam Negeri Sulthan Thaha Saifuddin Jambi
Religion Humanities Education Languange, Linguistic, Communication & Media Library & Information Science Physics Social Sciences Other

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IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT IN DEVELOPING SANTRI CHARACTERS Mukhtar Mukhtar; Hidayat Hidayat; Siti Mariah Ulfah
International Journal of Southeast Asia Vol 1 No 2 (2020): International Journal of Southeast Asia
Publisher : Yayasan Literasi Kita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47783/journijsa.v1i2.155

Abstract

This article describes the implementation of Total Quality Management in developing students' characteristics, focusing on the problem of meeting the national education quality standards in order to improve the quality of management in developing the character of students. This study seeks to determine the implementation of TQM in developing the character of students in Islamic boarding schools, namely Pondok Pesantren PMDG Campus 10 Tanjung Jabung Timur, Talwah Al-Munawwaroh Merangin Regency and PKP Al-Hidayah Jambi City, by applying TQM standards to achieve organizational goals. Using a qualitative research approach with descriptive analysis, research results and conclusions that the pesantren is an educational institution that implements character education in an integrated manner throughout the whole process of education and learning. By implementing Total Quality management optimally by applying the management methodology of W. Edward Deming, Plan do check and Action that focus on customers, optimization of leadership roles, involving all employees / staff on quality and mutual commitment and continuous improvement will be able to develop the character of Santri. in accordance with the expectations of stakeholders so that a distinctive pesantren culture will be formed which distinguishes it from the education system outside the pesantren which is ready to face the times in the era of revolution 4.0.
A Conceptual Model of Islamic Educational Leadership for Managing Constructive Conflict and Strengthening Quality Culture in Madrasahs Indah Aminatuz Zuhriyah; Siti Aisah; Hidayat Hidayat
Education and Sociedad Journal Vol. 3 No. 2 (2025): July - December
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/edsojou.v3i2.1395

Abstract

Leadership practices in many educational settings remain largely authoritarian, limiting the effectiveness of constructive conflict management and hindering the development of an inclusive, quality-oriented institutional culture. This study aims to analyze the leadership practices of madrasah principals in conflict management, reconstructing the meaning of the concept of "giving in does not mean losing" within the framework of constructive conflict management. The research used a qualitative approach with a case study design conducted in a public Islamic elementary school. Data were collected through in-depth interviews, participant observation, and documentation, and analyzed using an interactive model. The findings indicate that conflict in madrasahs is multidimensional, encompassing policy, interpersonal, and communication conflicts. Leadership practices based on Islamic values ​​are realized through a "giving in" strategy characterized by active listening, emotional regulation, empathy, and strategic compromise. Constructive conflict management is achieved through a collaborative resolution process that prioritizes mutual understanding and shared goals. Internalization of values-based leadership increases teacher commitment and supports continuous improvement in the quality of learning. This study contributes to the development of values-based educational leadership theory and offers practical insights for madrasah management aligned with global educational and institutional development agendas. It is recommended that future research expand this model to different educational contexts and include quantitative validation to strengthen its generalizability.
Co-Authors Indah Aminatuz Zuhriyah Mukhtar Mukhtar Siti Aisah Siti Mariah Ulfah