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All Journal Jurnal Infra INFO ARTHA Monas: Jurnal Inovasi Aparatur
Kurniawan Santoso
Program Studi Teknik Informatika
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Perancangan Dan Pembuatan Sistem Informasi Perhotelan Pada Hotel Istana Santoso, Kurniawan; Rostianingsih, Silvia; Setiawan, Alexander
Jurnal Infra Vol 3, No 1 (2015)
Publisher : Jurnal Infra

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (78.005 KB)

Abstract

Hotel Istana is a hotel located in Jember, East Java. The current system is still not standarized. There are several business processes that have been computerized but some are still not computerized so there are still many shortcomings in record keeping. An example is the shortage of hotel revenue making bookkeeping errors can occur because of the missing memorandum that created the income statement is not accurate. For hospitality that made this system for the development of the old system.In this paper, the development process begins with analysis of the design with DFD, ERD, DocumentFlow. To determine the design of the field survey is needed first. Applications reservation system, check in, check out, a new report will be implemented at the Hotel Istana for the system in the hotel becomes more computerized and existing data can be stored in the database. This reduces the risk of data loss and also errors in the calculation. This thesis was made using Vb.net 2010 and Sql Server 2005 as the database.This application has been created with the features according to the system at Hotel Istana as check in, check out, reservation. Report feature has been able to assist owner monitoring development of business processes. Based on the questionnaire, this application has obtained 73.1% satisfaction rate.
The Role of Stakeholders in Enhancing the Public Service Agency's and Area Management's Performance Information Adequacy Zunaidi, Achmad; Sutiono; Sudarso, Budi; Santoso, Kurniawan
Monas: Jurnal Inovasi Aparatur Vol. 6 No. 1 (2024): June
Publisher : Badan Pengembangan Sumber Daya Manusia Provinsi DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54849/monas.v6i1.192

Abstract

In addition to understanding the process for PNBP BLU income targets in the context of various BLU characteristics, the study intends to assess the role of stakeholders in the formulation of the performance of Public Service Agencies (BLU) involved in area management. This study focuses on the role of agents and principals in BLU performance decision making, as well as addressing problems connected to the application of input cost standards (SBM) and operational cost details in budgeting, in an effort to improve the efficiency and quality of BLU services. The findings of this study have the potential to significantly enhance BLU management in the field of area management and raise the standard of community services. This kind of research is exploratory and qualitative, concentrating on how performance is defined in relation to the budget. The research data were gathered from two sources: 1) interviews with six stakeholders who represented principals and 23 resource persons who served as agents for four BLUs; and 2) planning-budgeting materials that served as guidelines for BLU policy (including its rules). The study was carried out in 2022, from March to September. Based on the involvement of stakeholders, the study's findings identified two traits of BLU organizations within regional management clusters: 1) BLU exclusively as Satker; 2) BLU as a ministry in addition to Satker. Performance information is more explicitly formulated by BLU stakeholders, ministries, and Satker than by BLU alone. The more important BLU must take into account when planning and budgeting, the less focused and obviously linked the BLU service performance of regional management clusters is in the planning and budgeting documents.
PERSEPSI MAHASISWA ATAS HASIL IMPLEMENTASI KEBIJAKAN UANG KULIAH TUNGGAL (UKT): STUDI PADA PTN DAN PTKIN BLU Wardani, Amriza Nitra; Olfah, Sumadiyah T.; Santoso, Kurniawan; Wahyudi, Agus
JURNAL INFO ARTHA Vol 9 No 1 (2025): Edisi Juli 2025
Publisher : Polytechnic of State Finance STAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31092/jia.v9i1.3343

Abstract

    This study evaluates the implementation of the Single Tuition Fee (Uang Kuliah Tunggal/UKT) policy in ten state universities with Public Service Agency (BLU) status, emphasizing the role of UKT as a non-tax state revenue (PNBP) instrument within the framework of public financial management. The analysis was conducted based on students’ perceptions of UKT determination, service quality, and financing accessibility. The research employed a quantitative approach through the distribution of questionnaires, complemented by Importance-Performance Analysis (IPA) and the Customer Satisfaction Index (CSI). The findings show that more than 55% of students considered their UKT category misaligned with their family’s economic conditions. Although the overall student satisfaction index is relatively positive, the IPA indicates significant performance gaps, particularly in the provision of supporting facilities and campus infrastructure. In addition, UKT financing accessibility remains a challenge, with 28.65% of students reporting the need for additional financial support beyond parental contributions. Perceptual differences are also evident across university characteristics, particularly in Islamic state universities (PTKIN) and institutions located outside Java–Sumatra. These findings highlight the importance of improving transparency in UKT determination, enhancing BLU service quality, and strengthening student financing schemes to support a more equitable and sustainable public financial management system.
Co-Authors Agus Wahyudi Alexander Setiawan Olfah, Sumadiyah T. Silvia Rostianingsih Sudarso, Budi Sutiono Wardani, Amriza Nitra Zunaidi, Achmad