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All Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Denik Putri Perdani
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Religion Arts Humanities Economics, Econometrics & Finance Social Sciences

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Effect of Work Overload and Role Ambiguity on Individual Work Performance of Employees at PT XYZ Unit XYZ Academy Denik Putri Perdani; Nuri Herachwati
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.4218

Abstract

This study aims to explore the effect of Work Overload and Role Ambiguity on Individual Work Performance in an organization or unit engaged in education & training and is currently transforming to expand its business processes by serving internal and external customers, with limited organizational capacity and capability XYZ Academy which is currently owned as a Corporate University. Design/methodology/approach – The population of this research is 47 XYZ Academy staff who work in 4 Sections and 6 Campuses spread across the island of Java. Questionnaires were distributed to 47 participants. However, only 43 questionnaires were accepted for further investigation, and these questionnaires were analyzed using SPSS version 22. Several statistical data analysis techniques were used, including descriptive analysis, Statistical Classical Testing, Pearson Correlation, Cronbach's Alpha, Simultaneous F Test, Partial t-Test, and Multiple Regression.Findings – Work overload is not always a predictor of decreased individual employee performance. This increase in workload can be a challenge for employees to be more enthusiastic in improving their performance. However, role ambiguity here is proven to have a significant negative effect on employee performance. Based on research studies at the XYZ Academy Unit with areas of work in education and training as well as the transformation from an internal customer training management unit to a profit-oriented institution, it appears that the additional workload does not have a significant effect on employee performance.Practical implications – This study recommends that XYZ Academy focus more on Role Ambiguity and individual performance practices. Originality/value – This study provides a framework and understanding of Work Overload and Role Ambiguity in Individual Work Performance related to the organization in one model.
Effect of Ethical Leadership, Organizational Justice and Psychological Empowerment toward Job Satisfaction of Employees at PT PJB Unit PJB Academy Denik Putri Perdani; Nuri Herachwati
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6145

Abstract

The purpose of this paper is to examine the effect of ethical leadership, organizational justice and psychological empowerment on job satisfaction. This study uses a quantitative approach by conducting a survey through a questionnaire. The data were statistically analyzed using SmartPLS to test the research hypothesis. The findings of this study are ethical leadership has been shown to have a positive and significant effect on job satisfaction, organizational justice has been shown to have a positive and significant effect on job satisfaction, but psychological empowerment has not been shown to have a positive and significant effect on job satisfaction. The results of this study can be a reference for organizations in order to increase employee job satisfaction in the midst of the challenges of the transformation of the company that is being carried out. Factors of leadership and organizational justice must receive special attention so that employees continue to work and feel satisfaction at work. This study presents empirical evidence in the context of an organization engaged in education and training services about what variables have a positive and significant effect on employee job satisfaction.
Co-Authors Nuri Herachwati