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MENINGKATKAN EFEKTIFITAS E-FILLING, KUALITAS PELAYANAN FISKUS, UNDANG-UNDANG PERPAJAKAN TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI DI KANTOR PELAYANAN PAJAK (KPP) BANDAR LAMPUNG Hertya Andriani; Thoyibatun Nisa; Hesti Widi Astuti
Jurnal Bisnis Darmajaya Vol 7, No 1 (2021): Jurnal Bisnis Darmajaya
Publisher : Institut Informatika Dan Bisnis (IIB) Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jbd.v7i1.2640

Tujuan dalam penelitian ini adalah sebagai berikut: menentukan efektifitas e-filling mempengaruhi kualitas pelayanan fiskus di KPP Bandar Lampung, menentukan efektifitas e-filling melalui kualitas pelayanan fiskus mempengaruhi undang-undang perpajakan di KPP Bandar Lampung, menentukan kualitas pelayanan fiskus mempengaruhi undang-undang perpajakan di KPP Bandar Lampung, menentukan undang-undang perpajakan mempengaruhi kepatuhan wajib pajak orang pribadi, menentukan efektifitas e-filling melalui undang-undang perpajakan mempengaruhi kepatuhan wajib pajak orang pribadi, menentukan kualitas pelayanan fiskus melalui undang-undang mempengaruhi kepatuhan wajib pajk orang pribadi, menentukan efektifitas e-filling dan kualitas pelayanan fiskus melalui undang-undang perpajakan mempengaruhi kepatuhan wajib pajak orang pribadi. Metodologi dalam penelitian ini adalah uji validitas, uji reliabilitas, normalitas dan analisis jalur.Persamaan strukturalnya menjadi sebagai berikut: Z = 0,839Y + €, Persamaan strukturalnya menjadi sebagai berikut: Y = 1,283 X1 – 0,984 X2 + €1, Persamaan strukturalnya menjadi sebagai berikut: Y = 0,093X2 + €2, Persamaan strukturalnya menjadi sebagai berikut: Z = 0,991Y + €3, Persamaan strukturalnya menjadi sebagai berikut: Z = -0,002 X1 + 0,991Y + €4, Persamaan strukturalnya menjadi sebagai berikut: Z = 0,071X2 + 103,483Y + €5, Persamaan strukturalnya menjadi sebagai berikut: Z = 0,084X1 + 1,031X2 – 0,104Y + €6.Kata Kunci: Efektifitas E-filling, Kualitas Pelayanan Fiskus, Undang-undang perpajakan, Kepatuhan wajib pajak orang pribadi.

THE INFLUENCE OF EMPLOYEE CREATIVITY ON EMPLOYEE PERFORMANCE WITH COMMITMENT AS A MODERATING VARIABLE Erwanto, Erwanto; Yulia, Rasty; Andriani, Hertya; Herlinda, Herlinda; Rasyid, Abdul
JURNAL ILMIAH EDUNOMIKA Vol 8, No 3 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i3.15130

This research is a quantitative study with an explanatory approach, namely an approach that relies on previous studies as the main formula for finding new variations/novelty in the research being conducted. The data used in this study are primary data obtained from 400 employees of Private Islamic Universities spread throughout Indonesia. The data were analyzed using the smart PLS 4.0 analysis tool. The result in this article show concluded that the Employee Creativity variable can have a positive relationship direction and a significant influence on Employee Performance because the P-Values point positively and are below the significance level of 0.05, namely 0.007. This is because the more creative employees can make work easily completed, problems can be overcome easily, and company targets can be achieved to improve Employee Performance. In line with the results of the first hypothesis, in the next row as a result of the second hypothesis also shows that the Commitment variable can strengthen the influence of the Work Creativity variable on Employee Performance because the P-Values are positive and below the significance level of 0.05, which is 0.000 more significant than direct testing of 0.007. Thus, the first and second hypotheses in this article can be accepted. Keywords: Employee Creativity, Employee Performance , Commitment

Sosialisasi Penerapan NIK Menjadi NPWP Sebagai Single Identity Number Bagi Warga RT/RW. 06/00 Kelurahan Tanjung Seneng Bandar Lampung Rasty Yulia; Heny Herawati; Hertya Andriani
Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Vol. 2 No. 4 (2023): Desember : Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jppmi.v2i4.787

Indonesia continues to move forward in responding to the demands of the times, especially in terms of administrative modernization. One important step in this effort is updating and integrating population data with the national taxation system. In this context, Tanjung Seneng Subdistrict, Bandar Lampung, started an important initiative aimed at assisting residents in the RT/RW environment. 06/00 in the process of modernizing their Population Identification Number (NIK) into a Taxpayer Identification Number (NPWP). Modernizing NIK to NPWP is not just an administrative step, but an effort to increase tax awareness, administrative efficiency, and community involvement in national development. By involving the local community, it is hoped that this socialization will not only be a process but also an opportunity to empower residents to understand their role in economic development and shared prosperity. Several problems that arise, namely: The level of public understanding regarding NIK modernization, Citizens’ understanding regarding NPWP and its relationship to NIK, and The impact of NIK modernization on administrative processes. By providing socialization on the modernization of NIK into NPWP for RT/RW residents: 06/00 residents will not need to carry NPWP cards and will only need to bring KTPs, making tax administration easier by using a single identity, increasing efficiency and effectiveness.

Analysis of the Influence of Religiosity, Ethical Leadership, and Opportunity to Achieve on Loyalty in the Airline Industry Hernawan, Moch Arif; Lubis, Fatimah Malini; Usulu, Elvira M.; Andriani, Hertya; Nurdiani, Tanti Widia; Violin, Vivid
Journal of Social Science and Business Studies Vol. 3 No. 2 (2025): JSSBS
Publisher : Yayasan Gema Bina Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61487/jssbs.v3i2.150

This study aims to analyze the influence of religiosity, ethical leadership, and achievement opportunities on employee loyalty in the airline industry in Indonesia. Employee loyalty is a crucial element in maintaining an organization’s competitive advantage, particularly in the service industry, which heavily relies on the quality of human resources. This research adopts a quantitative approach by distributing questionnaires to 200 employees from various divisions across three national airlines. The religiosity variable was measured through the dimensions of belief, worship, and morality; ethical leadership was assessed through justice, integrity, and role-modeling; while achievement opportunity was evaluated based on perceptions of self-development opportunities and recognition. The data analysis technique used was Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that religiosity and ethical leadership have a positive and significant effect on employee loyalty. Meanwhile, achievement opportunity also has a significant effect, although its influence becomes stronger when mediated by job satisfaction. These findings suggest that organizations that support employees’ religious values, implement ethical leadership, and provide room for career achievement are more likely to foster high levels of employee loyalty.

The Influence of Digital Culture on Employee Performance with Work Discipline as a Moderating Variable Hertya Andriani; Desi Ulpa Anggraini; Ishak; Mohamad Yusuf Golam; Sian Linda Lerebulan
Jurnal Teknologi dan Manajemen Industri Terapan Vol. 4 No. I (2025): Jurnal Teknologi dan Manajemen Industri Terapan
Publisher : Yayasan Inovasi Kemajuan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55826/jtmit.v4iI.1040

This research is a quantitative research with an explanatory approach, which uses primary research to create hypotheses, test hypotheses, modify hypotheses, and prove the hypotheses that are built. The data used in this study is primary data that the researcher obtained from two hundred and eighty Bank Mandiri employees spread throughout Indonesia. The researcher obtained data from an online questionnaire containing ten questions about digital culture, employee performance, and work discipline. The data that the researcher obtained was analyzed using the smart PLS 4.0 analysis tool. The result of this article shows that the Digital Culture variable can have a positive relationship direction and a significant influence on employee performance. The P-values are positive and below the 0.05 significance level, namely 0.002. These results are in line with research. These results indicate that the better the Digital Culture, the easier it will be for employees to complete tasks and be more successful in completing targets. This, in turn, can improve Employee Performance. In the next row, the Work Discipline variable can moderate the influence of the Digital Culture variable on Employee Performance because the P-values also tend to be positive and below the 0.05 significance level, namely 0.000, smaller than direct testing. Thus, it can be concluded that this article's first and second hypotheses can be accepted and proven.

The Influence of Digital Culture on Employee Performance with Work Discipline as a Moderating Variable Hertya Andriani; Desi Ulpa Anggraini; Ishak; Mohamad Yusuf Golam; Sian Linda Lerebulan
Jurnal Teknologi dan Manajemen Industri Terapan Vol. 4 No. I (2025): Jurnal Teknologi dan Manajemen Industri Terapan
Publisher : Yayasan Inovasi Kemajuan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55826/jtmit.v4iI.1040

This research is a quantitative research with an explanatory approach, which uses primary research to create hypotheses, test hypotheses, modify hypotheses, and prove the hypotheses that are built. The data used in this study is primary data that the researcher obtained from two hundred and eighty Bank Mandiri employees spread throughout Indonesia. The researcher obtained data from an online questionnaire containing ten questions about digital culture, employee performance, and work discipline. The data that the researcher obtained was analyzed using the smart PLS 4.0 analysis tool. The result of this article shows that the Digital Culture variable can have a positive relationship direction and a significant influence on employee performance. The P-values are positive and below the 0.05 significance level, namely 0.002. These results are in line with research. These results indicate that the better the Digital Culture, the easier it will be for employees to complete tasks and be more successful in completing targets. This, in turn, can improve Employee Performance. In the next row, the Work Discipline variable can moderate the influence of the Digital Culture variable on Employee Performance because the P-values also tend to be positive and below the 0.05 significance level, namely 0.000, smaller than direct testing. Thus, it can be concluded that this article's first and second hypotheses can be accepted and proven.

THE INFLUENCE OF EMPLOYEE CREATIVITY ON EMPLOYEE PERFORMANCE WITH COMMITMENT AS A MODERATING VARIABLE Erwanto, Erwanto; Yulia, Rasty; Andriani, Hertya; Herlinda, Herlinda; Rasyid, Abdul
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 3 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i3.15130

This research is a quantitative study with an explanatory approach, namely an approach that relies on previous studies as the main formula for finding new variations/novelty in the research being conducted. The data used in this study are primary data obtained from 400 employees of Private Islamic Universities spread throughout Indonesia. The data were analyzed using the smart PLS 4.0 analysis tool. The result in this article show concluded that the Employee Creativity variable can have a positive relationship direction and a significant influence on Employee Performance because the P-Values point positively and are below the significance level of 0.05, namely 0.007. This is because the more creative employees can make work easily completed, problems can be overcome easily, and company targets can be achieved to improve Employee Performance. In line with the results of the first hypothesis, in the next row as a result of the second hypothesis also shows that the Commitment variable can strengthen the influence of the Work Creativity variable on Employee Performance because the P-Values are positive and below the significance level of 0.05, which is 0.000 more significant than direct testing of 0.007. Thus, the first and second hypotheses in this article can be accepted. Keywords: Employee Creativity, Employee Performance , Commitment

Analysis of Factor Affecting Milenial Generation Employee Luh Kardini, Ni; Yulia, Rasty; Andriani, Hertya
Journal of Management Vol. 3 No. 2 (2024): July - December
Publisher : Yayasan Pendidikan Belajar Berdikari

Show Abstract | Download Original | Original Source | Check in Google Scholar

Millennial Generation Engagement, Organizational Commitment, and Job Satisfaction are significant elements in the industrial work area. This study aims to investigate the influence of different motivational factors on the collaboration and communication bonds between leaders and employees, and the effects of non-financial incentives and Millennial Generation engagement on Organizational Commitment and employee job satisfaction at PT. Kahatex Indonesia. This study used a purposive sampling method to select 87 respondents from employees of the electronics manufacturing industry in Indonesia. The collected information was analyzed using Structural Equation Modeling with the support of SmartPLS 3.0 analysis tools. The results of the study show that non-financial incentives have a significant effect on employee work motivation. That is, the provision of non-financial incentives by industry leaders contributes to increasing employee Organizational Commitment. However, the findings of the study also show that Millennial Generation engagement does not have a significant effect on employee work motivation. This means that the Millennial Generation engagement between leaders and employees and between employees does not directly affect their level of Organizational Commitment. Furthermore, this study also found that Organizational Commitment has a significant effect on employee job satisfaction.

Analysis of the Influence of Employer Branding, Organizational Commitment, and Digital Work Environment on Employee Retention in Digital-Based Companies Alfa Santoso Budiwidjojo Putra; Muhamad Akbar; Catik Yustina Mart; Ana Fitriyatul Bilgies; Fatimah Malini Lubis; Hertya Andriani
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.3998

According to the research, the employee retention in digital-based companies has been influenced significantly by employer branding, organizational commitment, and the quality of the digital work environment. An image of a great company can not only become a source of pride but also love for the employees' hearts, which in turn will decrease their need to exit the organization. More so, loyalty to the company is strengthened when employees feel that their personal values are in line with the company's vision, mission, and work culture. Besides that, the support of a digital work environment that provides flexibility, efficiency, and easy access to technology can be a factor in spreading a more comfortable and nice work atmosphere. These results reveal that retention policies in tech companies are not only dependent on monetary aspects. Attention is also needed to pay attention to the company's reputation, the psychological relationship between individuals and the organization, and the provision of work facilities relevant to current needs. Therefore, company management needs to consistently strengthen the company's brand as an ideal workplace, foster commitment through a supportive work environment, and make continuous investments in digital infrastructure that supports productivity. With these steps, digital companies can build employee loyalty and maintain the sustainability of superior talent, the main foundation for winning the competition in the digital economy era.

Pengaruh Etika Kerja dan Komunikasi Terhadap Kinerja Karyawan CV. Piramida Engineering Consultant Rasty Yulia; Hertya Andriani
MANAJEMEN Vol. 6 No. 1 (2026): Mei : MANAJEMEN (Jurnal Ilmiah Manajemen dan Kewirausahaan)
Publisher : LPPM Politeknik Pratama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/4srdeq68

The main problem in the following research is the implementation of employee performance at CV. Piramida Engineering Consultant is classified as inadequate. The purpose of this research is to determine the impact of declining work ethics and communication on employee performance at CV. Piramida Engineering Consultant. Which variables have the greatest impact on employee performance at CV. Piramida Engineering Consultant. This type of research is quantitative using an associative research approach whose purpose is to test the correlation between two or more variables. The data collection methods used are questionnaires, reference searches, documentation, and supported actual facts. The analysis method used in this writing is multiple regression analysis using the SPSS Version 22 program which is used to explain a number of independent variables (X) on the dependent variable (Y). the results of the research show that work ethics have a significant and positive impact on employee performance and communication has a significant and positive impact on employee performance.

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