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All Journal Jurnal Bisnis Darmajaya Jurnal Teknologi dan Manajemen Industri Terapan Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia
Hertya Andriani
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Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice

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MENINGKATKAN EFEKTIFITAS E-FILLING, KUALITAS PELAYANAN FISKUS, UNDANG-UNDANG PERPAJAKAN TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI DI KANTOR PELAYANAN PAJAK (KPP) BANDAR LAMPUNG Hertya Andriani; Thoyibatun Nisa; Hesti Widi Astuti
Jurnal Bisnis Darmajaya Vol 7, No 1 (2021): Jurnal Bisnis Darmajaya
Publisher : Institut Informatika Dan Bisnis (IIB) Darmajaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30873/jbd.v7i1.2640

Abstract

Tujuan dalam penelitian ini adalah sebagai berikut: menentukan efektifitas e-filling mempengaruhi kualitas pelayanan fiskus di KPP Bandar Lampung, menentukan efektifitas e-filling melalui kualitas pelayanan fiskus mempengaruhi undang-undang perpajakan di KPP Bandar Lampung, menentukan kualitas pelayanan fiskus mempengaruhi undang-undang perpajakan di KPP Bandar Lampung, menentukan undang-undang perpajakan mempengaruhi kepatuhan wajib pajak orang pribadi, menentukan efektifitas e-filling melalui undang-undang perpajakan mempengaruhi kepatuhan wajib pajak orang pribadi, menentukan kualitas pelayanan fiskus melalui undang-undang mempengaruhi kepatuhan wajib pajk orang pribadi, menentukan efektifitas e-filling dan kualitas pelayanan fiskus melalui undang-undang perpajakan mempengaruhi kepatuhan wajib pajak orang pribadi. Metodologi dalam penelitian ini adalah uji validitas, uji reliabilitas, normalitas dan analisis jalur.Persamaan strukturalnya menjadi sebagai berikut: Z = 0,839Y + €, Persamaan strukturalnya menjadi sebagai berikut: Y = 1,283 X1 – 0,984 X2 + €1, Persamaan strukturalnya menjadi sebagai berikut: Y = 0,093X2 + €2, Persamaan strukturalnya menjadi sebagai berikut: Z = 0,991Y + €3, Persamaan strukturalnya menjadi sebagai berikut: Z = -0,002 X1 + 0,991Y + €4, Persamaan strukturalnya menjadi sebagai berikut: Z = 0,071X2 + 103,483Y + €5, Persamaan strukturalnya menjadi sebagai berikut: Z = 0,084X1 + 1,031X2 – 0,104Y + €6.Kata Kunci: Efektifitas E-filling, Kualitas Pelayanan Fiskus, Undang-undang perpajakan, Kepatuhan wajib pajak orang pribadi. 
Sosialisasi Penerapan NIK Menjadi NPWP Sebagai Single Identity Number Bagi Warga RT/RW. 06/00 Kelurahan Tanjung Seneng Bandar Lampung Rasty Yulia; Heny Herawati; Hertya Andriani
Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Vol. 2 No. 4 (2023): Desember : Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jppmi.v2i4.787

Abstract

Indonesia continues to move forward in responding to the demands of the times, especially in terms of administrative modernization. One important step in this effort is updating and integrating population data with the national taxation system. In this context, Tanjung Seneng Subdistrict, Bandar Lampung, started an important initiative aimed at assisting residents in the RT/RW environment. 06/00 in the process of modernizing their Population Identification Number (NIK) into a Taxpayer Identification Number (NPWP). Modernizing NIK to NPWP is not just an administrative step, but an effort to increase tax awareness, administrative efficiency, and community involvement in national development. By involving the local community, it is hoped that this socialization will not only be a process but also an opportunity to empower residents to understand their role in economic development and shared prosperity. Several problems that arise, namely: The level of public understanding regarding NIK modernization, Citizens’ understanding regarding NPWP and its relationship to NIK, and The impact of NIK modernization on administrative processes. By providing socialization on the modernization of NIK into NPWP for RT/RW residents: 06/00 residents will not need to carry NPWP cards and will only need to bring KTPs, making tax administration easier by using a single identity, increasing efficiency and effectiveness.
The Influence of Digital Culture on Employee Performance with Work Discipline as a Moderating Variable Hertya Andriani; Desi Ulpa Anggraini; Ishak; Mohamad Yusuf Golam; Sian Linda Lerebulan
Jurnal Teknologi dan Manajemen Industri Terapan Vol. 4 No. I (2025): Jurnal Teknologi dan Manajemen Industri Terapan
Publisher : Yayasan Inovasi Kemajuan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55826/jtmit.v4iI.1040

Abstract

This research is a quantitative research with an explanatory approach, which uses primary research to create hypotheses, test hypotheses, modify hypotheses, and prove the hypotheses that are built. The data used in this study is primary data that the researcher obtained from two hundred and eighty Bank Mandiri employees spread throughout Indonesia. The researcher obtained data from an online questionnaire containing ten questions about digital culture, employee performance, and work discipline. The data that the researcher obtained was analyzed using the smart PLS 4.0 analysis tool. The result of this article shows that the Digital Culture variable can have a positive relationship direction and a significant influence on employee performance. The P-values are positive and below the 0.05 significance level, namely 0.002. These results are in line with research. These results indicate that the better the Digital Culture, the easier it will be for employees to complete tasks and be more successful in completing targets. This, in turn, can improve Employee Performance. In the next row, the Work Discipline variable can moderate the influence of the Digital Culture variable on Employee Performance because the P-values also tend to be positive and below the 0.05 significance level, namely 0.000, smaller than direct testing. Thus, it can be concluded that this article's first and second hypotheses can be accepted and proven.
The Influence of Digital Culture on Employee Performance with Work Discipline as a Moderating Variable Hertya Andriani; Desi Ulpa Anggraini; Ishak; Mohamad Yusuf Golam; Sian Linda Lerebulan
Jurnal Teknologi dan Manajemen Industri Terapan Vol. 4 No. I (2025): Jurnal Teknologi dan Manajemen Industri Terapan
Publisher : Yayasan Inovasi Kemajuan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55826/jtmit.v4iI.1040

Abstract

This research is a quantitative research with an explanatory approach, which uses primary research to create hypotheses, test hypotheses, modify hypotheses, and prove the hypotheses that are built. The data used in this study is primary data that the researcher obtained from two hundred and eighty Bank Mandiri employees spread throughout Indonesia. The researcher obtained data from an online questionnaire containing ten questions about digital culture, employee performance, and work discipline. The data that the researcher obtained was analyzed using the smart PLS 4.0 analysis tool. The result of this article shows that the Digital Culture variable can have a positive relationship direction and a significant influence on employee performance. The P-values are positive and below the 0.05 significance level, namely 0.002. These results are in line with research. These results indicate that the better the Digital Culture, the easier it will be for employees to complete tasks and be more successful in completing targets. This, in turn, can improve Employee Performance. In the next row, the Work Discipline variable can moderate the influence of the Digital Culture variable on Employee Performance because the P-values also tend to be positive and below the 0.05 significance level, namely 0.000, smaller than direct testing. Thus, it can be concluded that this article's first and second hypotheses can be accepted and proven.
Co-Authors Desi Ulpa Anggraini Heny Herawati Hesti Widi Astuti ISHAK Mohamad Yusuf Golam Rasty Yulia Sian Linda Lerebulan Thoyibatun Nisa