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Tinjauan Pelayanan Prima Karyawan Pada Masa Pandemi COVID-19 di ACE HARDWARE Gateway Pasteur Bandung Muhammad Hasan Lubis; Adi Permana
ATRABIS: Jurnal Administrasi Bisnis (e-Journal) Vol 7 No 2 (2021): ATRABIS: Jurnal Administrasi Bisnis (e-Journal) - Desember 2021
Publisher : Program Studi Administrasi Bisnis POLITEKNIK LP3I BANDUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/atrabis.v7i2.820

Abstract

Peranan pelayanan sangat penting pada perusahaan terutama yang bergerak dibidang ritel. Karyawan diharapkan untuk terus meningkatkan kualitas pelayanan supaya konsumen tidak berpaling kepada perusahaan lain sehingga dapat meningkatkan penjualan serta membangun citra baik kepada para konsumen. Penelitian ini bertujuan mengetahui pelaksanaan Pelayanan Prima Karyawan di ACE HARDWARE Gateway Pasteur Bandung pada masa pandemi COVID-19. Metode penelitian yang digunakan adalah metode desktiptif analisis yaitu penulis menggambarkan hasil observasi dan menganalisis data-data yang diperoleh di lapangan. Setelah melakukan analisis dan pembahasan masalah, penulis memperoleh kesimpulan bahwa penerapan Pelayanan Prima di ACE HARDWARE Gateway Pasteur Bandung pada masa pandemi masih berjalan dengan cukup baik.
Pengaruh Kemudahan dan Harga Terhadap Keputusan Pembelian Mahasiswa Secara Online dengan Diskon sebagai Moderasi Frans Sudirjo; Ikbal; Muhammad Hasan Lubis; Laksono Edhi Lukito; Saddam Hussaen
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 8 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i8.4612

Abstract

With the increasing development of technology, buying and selling businesses also follow technological development trends by using the internet network. Business people must always understand customer needs in order to attract customers' interest in buying, one of which is always following changes and rapid developments in business tastes. This type of research is quantitative research. This research aims to determine the effect of convenience and price on students' online purchasing decisions with discounts as moderation. The sampling technique in quantitative research is carried out randomly, data collection uses research instruments, statistical data analysis with the aim of testing predetermined hypotheses. The population in this study were students who had shopped online, consisting of 160 respondents. The results of this research found that convenience and price influence students' online purchasing decisions. Discounts as moderation are able to moderate the influence of convenience and price on students' online purchasing decisions.
Pengaruh Kemudahan dan Harga Terhadap Keputusan Pembelian Mahasiswa Secara Online dengan Diskon sebagai Moderasi Frans Sudirjo; Ikbal; Muhammad Hasan Lubis; Laksono Edhi Lukito; Saddam Hussaen
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 8 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i8.4612

Abstract

With the increasing development of technology, buying and selling businesses also follow technological development trends by using the internet network. Business people must always understand customer needs in order to attract customers' interest in buying, one of which is always following changes and rapid developments in business tastes. This type of research is quantitative research. This research aims to determine the effect of convenience and price on students' online purchasing decisions with discounts as moderation. The sampling technique in quantitative research is carried out randomly, data collection uses research instruments, statistical data analysis with the aim of testing predetermined hypotheses. The population in this study were students who had shopped online, consisting of 160 respondents. The results of this research found that convenience and price influence students' online purchasing decisions. Discounts as moderation are able to moderate the influence of convenience and price on students' online purchasing decisions.