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All Journal Majalah Ekonomi International Journal of Economics, Business and Accounting Research (IJEBAR) Tekmulogi: Jurnal Pengabdian Masyarakat
Tony Soebijono
Universitas Dinamika
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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ANALISIS KUALITAS PELAYANAN ONLINE BAGIAN KEMAHASISWAAN BERDASARKAN PERSEPSI MAHASISWA PADA UNIVERSITAS DINAMIKA Sulistiowati; Muhamad Basyrul Muvid; Tony Soebijono; Mohammad Al Hafidz; Femmy Liana Purnomo
Majalah Ekonomi Vol 25 No 2 (2020): Desember
Publisher : Fakultas Ekonomi Universitas PGRI Adi Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/majeko.vol25.no2.a2935

Abstract

Pada masa wabah virus Corona di tahun 2020 hampir semua aktivitas di semua bidang dilakukan secara online, begitu juga dengan aktivitas di dunia pendidikan perguruan tinggi. Salah satu perguruan tinggi swasta di Surabaya yang menerapkan pelayanan secara online adalah Universitas Dinamika. Pada Universitas Dinamika pelayanan secara online dilakukan untuk proses pembelajaran dan pelayanan administrasi. Salah satu bagian yang terkait langsung dengan pelayanan administrasi kepada mahasiswa adalah bagian kemahasiswaan. Pada saat ini Bagian Kemahasiswaan Universitas Dinamika belum mengevaluasi terhadap pelayanan administrasi secara online yang telah diberikan kepada mahasiswa. Oleh sebab itu dilakukan penelitian untuk mengetahui hasil evaluasi pelayanan administrasi secara online yang telah diberikan oleh Bagian Kemahasiswaan Universitas Dinamika. Metode yang digunakan dalam penelitian ini adalah analisis deskriptif dengan menggunakan instrumen kualitas pelayanan meliputi lima dimensi yaitu tampilan fisik, kehandalan, daya tanggap, jaminan, dan empati. Hasil dari penelitian dengan sampel 115 mahasiswa aktif Universitas Dinamika periode April 2020 diperoleh bahwa kualitas pelayanan di bagian kemahasiswaan secara online untuk dimensi tampilan fisik sudah cukup baik, sedangkan untuk dimensi kehandalan, dimensi daya tanggap, dimensi jaminan, dan dimensi empati sudah cenderung baik. Secara keseluruhan kualitas pelayanan di bagian kemahasiswaan secara online sudah cenderung baik.
Making a website as a marketing effort for Kuro Potret SMEs Tony Soebijono; Martinus Sony Erstiawan; Aldi Irwantono Saputra
TEKMULOGI: Jurnal Pengabdian Masyarakat Vol 1, No 1 (2021): Mei 2021
Publisher : Universitas Pendidikan Indonesia (UPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.119 KB) | DOI: 10.17509/tmg.v3i1.34292

Abstract

Kuro Potret is a Small Medium Entreprise (SME) located in Sidoarjo which is engaged in photography and videography services. Until now Kuro Potret SME only does marketing through social media, and has problems marketing its services. To make purchase order for photography or videography services, a customer must still have to contact and meet directly with this SME, then the SME will record service orders and schedule their services manually. Based on these problems, a website-based marketing application is needed for Kuro Potret SME, which can record and schedule photography service orders. The method used in implementing this marketing application is direct training to the community as the end user in Kuro Potret SME teams. The results achieved are: From the Kuro Potret SME side, the satisfaction level of using the application is 90% while 10% states that the application needs to be equipped with better training modules. But from the consumer side of the 30 application users, 80% of marketing application users find it helpful to get to know the Kuro Potret SME more closely, 20% of application users say that the appearance still needs to be improved. From 80% of users, 25% order photography services to this SME.
DIGITAL ECONOMIC & FINANCIAL INCLUSION FOR ECONOMIC RECOVERY IN INDONESIA Rudi Santoso; Martinus Sony Erstiawan; Tony Soebijono
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7, No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i3.10016

Abstract

The research focuses on economic recovery strategies by utilizing the digital economy and financial inclusion. The basic postulate in this research is an empirical study showing an increase in the digital economy during a pandemic. This resulted in the use of financial inclusion increasing significantly. So that both are the biggest variables in post-pandemic economic recovery. The digital economy and financial inclusion are driving forces in national economic recovery. The basic assumption of this research refers to access to formal financial services, which increases the ability to drive micro-economy. The output of this research is a model of an elastic national economic recovery strategy using digital platform business and financial inclusion. The model developed in this study offers an inclusive financial access strategy in the digital economy sector to drive microeconomics. With the movement of microeconomics, the acceleration of post-pandemic economic recovery will be more effective. As an indicator of success, the objects used in this research are start-up growth and digital-based financial access. In addition, the aspects used as benchmarks for success in this model are: Governance, People, and Financial & Economic.
Co-Authors Aldi Irwantono Saputra Femmy Liana Purnomo Martinus Sony Erstiawan Mohammad Al Hafidz Muhamad Basyrul Muvid Rudi Santoso, Rudi Sulistiowati, Sulistiowati