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Nanang Hoesen
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

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APLIKASI PELAYANAN JASA PADA LAUNDRY BERBASIS ANDROID UNTUK MENINGKATKAN PELAYANAN DI BISNIS LAUNDRY POS Nanang Hoesen; Veronica Manik
ESENSI: Jurnal Manajemen Bisnis Vol 22 No 1 (2019): ESENSI: Jurnal Manajemen Bisnis
Publisher : Lembaga Riset dan Pengabdian Masyarakat Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (510.96 KB) | DOI: 10.55886/esensi.v22i1.160

Abstract

Dalam pelayanan jasa bisnis laundry saat ini terdapat berbagai kendala yang sering dialami oleh konsumen mengalami kendala dalam pemesanan laundry yaitu pelanggan yang telah memesan tidak bisa mengetahui laundry pakaian saat ini sedang status dalam proses apa. Jadi jika ingin mengetahui status pemesanan biasanya harus menggunakan telepon atau SMS. Dan jika ada pelanggan baru yang belum pernah memesan pelanggan tersebut harus datang ketempat atau telepon tempat laundry ini untuk menanyakan informasi mengenai layanan laundry tersebut. Untuk meningkatkan pelayanan jasa pada bisnis laundry ini agar bisa memberikan kenyamanan dan kemudahan dalam bertransaksi. Maka dibuatlah perancangan dan aplikasi pelayanan jasa berbasis android yang diharapkan akan mempermudah dan memberikan kenyamanan untuk pelanggan laundry POS. Kata kunci : , , , , .
INFORMASI TEKNOLOGI DIDALAM MARKETING Nanang Hoesen
ESENSI: Jurnal Manajemen Bisnis Vol 14 No 1 (2011): JURNAL ESENSI
Publisher : Lembaga Riset dan Pengabdian Masyarakat Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (190.626 KB) | DOI: 10.55886/esensi.v14i1.190

Abstract

Currently,information and technology have been a part of our everday lives. Everything seems connected to each other via information and technology. Marketing is not an exception either. With today business competition increased to a very competitive level, marketing is one of the front liner that has big influence to a business survavibility. Many tools could help marketing to gain more market, and Information technology is one of the tools that could become a key to differentiated them to a whole new level,which in turn will attract new potential customer and even competitor’s customer. Marketingvia Information Technology mostly was done using two path. Thefirst was using more tradisional messaging system viasms mobile phone or email, and the other was using social media technology viainternet.The main objectiveofthis journal is tostudyandanalyze thebenefit of each the path taken, and also the the weakness of both. Do they must stand to each other or do they should collaborate to each other.
Co-Authors Siahaan, Saloom Hilton