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Halal Tourism Development Strategy in Indonesia Husni Pasarela; Andri Soemitra; Zuhrinal M Nawawi
Konfrontasi: Jurnal Kultural, Ekonomi dan Perubahan Sosial Vol 9 No 1 (2022): Konfrontasi: March
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/konfrontasi2.v9i1.188

Abstract

The tourism industry has several goals, including to meet the physical, spiritual and intellectual needs of every tourist with recreation and travel and can improve the community's economy in order to realize the welfare of the community. Development StrategyHalal tourism is an alternative for the tourism industry in Indonesia along with the development of halal tourism which is part of the global Islamic economy industry. The rapid development of tourism has given rise to a new trend of developing halal tourism. However, its development still faces several obstacles and becomes a challenge in various parts of Indonesia. This study aims to describe the obstacles and challenges in the development of halal tourism in Indonesia and propose strategies that can be used to overcome these obstacles and challenges. This study uses a qualitative descriptive approach for data collection and uses content analysis techniques. The results of the study show that the obstacles to the development of halal tourism are the unprepared human resources and the lack of in-depth understanding of stakeholders and the community regarding the concept of developing halal tourism, community participation, which lacks innovation in promotional programs and inadequate facilities. Meanwhile, the challenges are the absence of regulations regarding the development of halal tourism in Indonesia and the lack of halal certification from the Indonesian Ulema Council.
Pengaruh Kualitas Pelayanan Frontliner Terhadap Kepuasan Nasabah Iqbal Sitompul; Andri Soemitra
Cakrawala Repositori IMWI Vol. 5 No. 2 (2022): Cakrawala Repositori IMWI
Publisher : Institut Manajemen Wiyata Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52851/cakrawala.v5i2.107

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kualitas pelayanan frontliner terhadap kepuasan nasabah pada PT. Pegadaian (Persero) UPC Pancing-Medan. Data yang digunakan adalah data primer dan pendekatan kuantitatif. Ada 100 orang karyawan UPC Pancing yang berpartisipasi dalam penelitian ini Penelitian ini menggunakan analisis regresi linear berganda sebagai teknik analisisnya. Kualitas pelayanan (X) sebagai variable independent mencakup bukti langsung, keandalan, daya tanggap, jaminan dan empati dan kepuasan nasabah sebagai variable terikat. Menurut penelitian ini secara simultan kualitas pelayanan (X) yang terdiri dari bukti langsung, keandalan, daya tanggap, jaminan dan empati mempunyai pengaruh terhadap kepuasan secara positif dan signifikan. Hasil penelitian secara parsial menunjukkan bahwa keandalan berpengaruh signifikan terhadap kepuasan, jaminan berpengaruh signifikan terhadap kepuasan, dan empati berpengaruh signifikan kepuasan.
FAKTOR - FAKTOR YANG MEMPENGARUHI PENGHIMPUNAN DEPOSITO MUDHARABAH PADA PERBANKAN SYARIAH DI INDONESIA Mutiara Shifa; Andri Soemitra; Sugiyanto Sugiyanto
Jurnal Indonesia Sosial Sains Vol. 3 No. 02 (2022): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (448.662 KB) | DOI: 10.59141/jiss.v3i02.521

Abstract

The purpose of this study is to identify and analyze the factors that influence the accumulation of deposits in Mudharabah, an Islamic bank in Indonesia. The independent variables in this study are interest rate (X1), inflation (X2) and savings (X3), and the dependent variable is Mudarabah deposits. This study adopts quantitative research method. Quantitative research is research that uses data in numerical form. The results of the study show that interest rates have no significant effect on the mudharabah deposit component of Islamic commercial banks in Indonesia. This means that there is no influence between the interest rate variable (X1) on Mudharabah Deposits, Inflation has a partially significant effect on mudharabah deposits at Islamic Commercial Banks in Indonesia. This means that the Inflation variable (X2) has a significant effect on Mudharabah Deposits, Financing To Deposit Ratio (FDR) has a partially significant effect on mudharabah deposits at Islamic Commercial Banks in Indonesia. This means that the effect of the FDR variable (X3) on Mudharabah Deposits, Interest Rates, Inflation, and FDR simultaneously (simultaneously) has a significant effect on Mudharabah Deposits at Islamic Commercial Banks in Indonesia
Pengaruh Kualitas Pelayanan Frontliner Terhadap Kepuasan Nasabah Iqbal Sitompul; Andri Soemitra
Cakrawala Repositori IMWI Vol. 5 No. 2 (2022): Cakrawala Repositori IMWI
Publisher : Institut Manajemen Wiyata Indonesia & Asosiasi Peneliti Manajemen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52851/cakrawala.v5i2.107

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kualitas pelayanan frontliner terhadap kepuasan nasabah pada PT. Pegadaian (Persero) UPC Pancing-Medan. Data yang digunakan adalah data primer dan pendekatan kuantitatif. Ada 100 orang karyawan UPC Pancing yang berpartisipasi dalam penelitian ini Penelitian ini menggunakan analisis regresi linear berganda sebagai teknik analisisnya. Kualitas pelayanan (X) sebagai variable independent mencakup bukti langsung, keandalan, daya tanggap, jaminan dan empati dan kepuasan nasabah sebagai variable terikat. Menurut penelitian ini secara simultan kualitas pelayanan (X) yang terdiri dari bukti langsung, keandalan, daya tanggap, jaminan dan empati mempunyai pengaruh terhadap kepuasan secara positif dan signifikan. Hasil penelitian secara parsial menunjukkan bahwa keandalan berpengaruh signifikan terhadap kepuasan, jaminan berpengaruh signifikan terhadap kepuasan, dan empati berpengaruh signifikan kepuasan.
The Embracing Digital Banking: An Innovation Acceptance Model Perspective in Indonesian Islamic Banks M. Fauzan; Andri Soemitra; Marliyah
Sharia Economic and Management Business Journal (SEMBJ) Vol. 7 No. 1 (2026): February
Publisher : Yayasan Darussalam Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62159/sembj.v7i1.2006

Abstract

Background: This study investigates the determinants of users’ behavioral intention to adopt Islamic digital banking in Indonesia through the lens of the Innovation Acceptance Model (IAM). The purpose of this research is to identify which factors business support, perceived trust, perceived ease of use, perceived usefulness, attitude, perceived behavioral control, and perceived economic considerations significantly influence adoption intention Method: A mixed-methods design was employed, combining Structural Equation Modeling Partial Least Squares (SEM-PLS) to assess demand-side perceptions with Analytic Network Process (ANP) to prioritize supply-side strategies for Islamic banks Results: The findings reveal that business support, trust, ease of use, usefulness, attitude, and behavioral control positively and significantly shape behavioral intention, while the economic factor does not exert a significant effect. This suggests that in the context of Islamic finance, trust, Sharia compliance, security, and convenience outweigh financial considerations in driving adoption. The results also highlight the pivotal role of institutional support and digital literacy in shaping favorable perceptions, especially among student and young adult users who formed the majority of the sample. Conclusion: The novelty of this research lies in applying IAM to Islamic digital banking, demonstrating that not all theoretical constructs universally apply, thereby offering opportunities for contextual refinement of the model. Practically, the study emphasizes the need for Islamic banks to enhance support services, ensure visible Sharia compliance, simplify user experiences, and strengthen trust mechanisms. Overall, this research contributes to both theory and practice by broadening the understanding of digital banking adoption within a faith-based financial system. findings, implications, and the novelty of the study