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Mewujudkan Kemitraan Publik-Swasta dalam Pemberian Layanan Pendidikan di Kota Tasikmalaya Maya Puspita Dewi; Tuswoyo Tuswoyo
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 7, No 1: March 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (343.883 KB) | DOI: 10.31334/reformasi.v7i1.947

Abstract

The aim of this study is to examine the perspectives of stakeholder on the adoption of public-private partnership (PPP) policies on the provision of  education services and challenges to their implementation. This study used a qualitative approach, and in-depth interview techniques were conducted on 8 (eight) informants selected purposively, including the Regional Secretary of the City of Tasikmalaya, the Head of the Tasikmalaya City Education Office, the Principal, Private Companies, Non-Government Organizations, and School Committees, who have a direct or indirect role with PPP policy. The results of this study indicate that stakeholder perception is still very limited regarding the concept of PPP and the absence of regulation regarding PPP is an inhibiting factor. The findings in this study are political commitment is the key for  providing education services. The aim of this study is to examine the perspectives of stakeholder on the adoption of public-private partnership (PPP) policies on the provision of  education services and challenges to their implementation. This study used a qualitative approach, and in-depth interview techniques were conducted on 8 (eight) informants selected purposively, including the Regional Secretary of the City of Tasikmalaya, the Head of the Tasikmalaya City Education Office, the Principal, Private Companies, Non-Government Organizations, and School Committees, who have a direct or indirect role with PPP policy. The results of this study indicate that stakeholder perception is still very limited regarding the concept of PPP and the absence of regulation regarding PPP is an inhibiting factor. The findings in this study are political commitment is the key for  providing education services.
ANALYSIS OF THE EFFECTIVENESS OF THE POLICY IMPLEMENTATION PROGRAM FOR HANDLING INFRASTRUCTURE AND PUBLIC FACILITIES (PPSU) OF CLEANING SERVICES IN GONDANGDIA VILLAGE IN 2019 Tuswoyo Tuswoyo; Ahmad Buchari Nurachman
Journal Indonesia Law and Policy Review Vol 1 No 2 (2020): Journal Indonesia Law and Policy Review (JILPR), February 2020
Publisher : International Peneliti Ekonomi, Sosial dan Teknologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (163.727 KB) | DOI: 10.56371/jirpl.v1i2.37

Abstract

Lack of public awareness in maintaining environmental cleanliness which is increasing every day along with the increase in population will have an impact on the environment and society. Handling of cleanliness that includes sanitation facilities, infrastructure, channels, and infrastructure of parks is one of the solutions that the DKI Jakarta Provincial Government minimizes problems in the Capital City of Jakarta. DKI Jakarta Governor Basuki Tjahya Purnama issued the Governor Regulation Number 7 of 2017 concerning Handling of Urban Village Public Infrastructure and Facilities (PPSU) as a means for the DKI Jakarta Provincial Government to respond and provide services for handling city sanitation to the community. The method used in this research is descriptive qualitative with data collection technique conducted through observation, documentation, and in-depth interviews with informants with questions according to the analysis of the effectiveness of the PPSU policy implementation at the urban village level. The purpose of this study describes the extent to which the effectiveness of the policies set by the Provincial Government of DKI Jakarta in providing city cleanliness handling services by orange troops who are included in the PPSU officers. Based on the results of research conducted by a researcher, DKI Jakarta Province made efforts to accelerate the functioning of public infrastructure and facilities. Where this PPSU was a work that needed to be immediately implemented and could not be delayed because it might result in loss, hazard, and interfered the Public/Community interest; the Policy was implemented at the urban village level because it was a basic level service that interacted directly with the community.
Analisis Implementasi Kebijakan Dalam Pemberdayaan Masyarakat Melalui Program Bank Sampah Merah Delima Rw 006 Kelapa Gading Timur Jakarta Utara Bagus Raul Krishnawan; Tuswoyo Tuswoyo
Jurnal Ilmu Administrasi Publik Vol 2, No 2: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i2.2918

Abstract

The background of this research is the success of anorganic waste management on limited land in RW 006 of Kelapa Gading Timur, North Jakarta, in contrast to other areas which are constrained by limited land to run a waste bank. The objectives of this study are: 1) to describe and analyze the implementation of community empowerment through the 'Merah Delima Waste Bank' program in RW 006 of Kelapa Gading Timur, North Jakarta; 2) to describe the factors that influence the implementation of community empowerment through the 'Merah Delima Waste Bank' program in RW 006 of Kelapa Gading Timur, North Jakarta; and 3) to analyze and describe solutions to the factors that hinder the implementation of community empowerment through the 'Merah Delima Waste Bank' program in RW 006 of Kelapa Gading Timur, North Jakarta. This research was conducted using a descriptive research method and qualitative approach, where data were collected through observation, interviews, and documentation. The data obtained were analyzed at the stages of data collection, data reduction, data presentation, and conclusion drawing. The results show that the implementation of community empowerment through the 'Merah Delima Waste Bank' program in RW 006 of Kelapa Gading Timur, North Jakarta has been very good, where there are two programs run by the ‘Merah Delima Waste Bank’, namely the waste savings program and the waste management training program. However, in terms of disposition, there has been no incentive in the form of awards given to implementers as support for their achievements. Efforts that can be made to further support this program are to provide land for the Merah Delima Waste Bank so that in the future it can be more effective and efficient in dealing with waste problems, increase training in waste processing crafts so that the results are more diverse, and pick up sorted waste at residents’ houses, places of business and other sources where the residents are still reluctant to leave their residence after the Covid- 19 pandemic.
Analisis Implemmentasi Pelayanan Penggunaan Aplikasi Pengaduan Pelanggan Berbasis Aplikasi Pelayanan Keluhan Terpadu (APKT) Untuk Meningkatkan Kepercayaan Masyarakat Pada PT.PLN (Persero) SITI NURJANAH; Tuswoyo Tuswoyo
Jurnal Ilmu Administrasi Publik Vol 2, No 5: September 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i5.2961

Abstract

This research is motivated by the high number of customer complaints. The purpose of this research is to identify the “Implementation of Integrated Complaint Service Application or Aplikasi Pelayanan Keluhan Terpadu (APKT)-Based Customer Complaint Application Service in Improving Public Trust in PT.PLN (Persero). This research uses qualitative descriptive method to describe and explain in detail the existing phenomena by using interview as its supporting instrument. The result of this research shows that the implementation of the service is not yet optimal. The obstacle includes human error where officers do not have sufficient knowledge about cash management system application. The efforts made to overcome the obstacle includes socialization to officers in order to better operate the system.