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Analisis Pengaruh Keputusan Berobat Dalam Memediasi Kunjungan Pasien: Studi SEM Analisis Meutia Arifka Tahajani Husen; Andry Andry; Reza Hilmy
Jurnal Health Sains Vol. 3 No. 3 (2022): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v3i3.453

Abstract

The decision to choose a hospital as a place for treatment is something that can affect patient visits because the decision to seek treatment is able to mediate the positive influence of motivation, consumer interest, perceived quality and brand image on patient visits. This study aims to analyze the effect of motivation, consumer interest, perceived quality and brand image on patient visits with treatment decisions as an intervening variable at Hospital A. This study uses explanatory quantitative analysis of causality with the SEM Analysis method. This study took a sample of 165 visitors ( patients) By using a random sampling technique. The independent variables in this study are motivation, consumer interest, perceived quality and brand image and the dependent variable is patient visits and treatment decisions as intermediary variables. This study shows that there are direct and indirect impacts between motivation, consumer interest, perceived quality and brand image. on patient visits with treatment decisions as an intervening variable at Hospital A. Improving the marketing system of the hospital and improving the health care system so that it can affect motivation, patient interest, perception of quality and brand image in deciding to seek treatment at Hospital A which has a positive influence on increasing patient visits
Penerapan Metode TAM (Technology Acceptance Model) dalam Aktualisasi Sistem Informasi Rumah Sakit (SIMRS) Sri Hartini Gea; Fransiskus Adhikara; Reza Hilmy
Jurnal Health Sains Vol. 3 No. 3 (2022): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v3i3.455

Abstract

In recent years, information technology has become part of the power to run business activities. However, very few studies have examined the influence of the use of information technology SIMRS (Hospital Information System) in carrying out service operations in hospitals. The purpose of this research is to empirically examine the perceptions that influence the use of the SIMRS application for service operations at UKI Hospital Jakarta. The perceptions studied were: perceptions of benefits, perceptions of ease of use, and perceptions of user behavior. The model used to test technology acceptance is the Technology Acceptance Model (TAM). This study uses a quantitative approach using an ordinal scale in the form of a Likert scale 1-4. This type of research is an analytic study with a cross sectional design that was tested using SEM. The results show that perceived usefulness and perceived ease of use affect the actual use of the system. While the perception of user behavior has no significant effect
Pengaruh Motivasi Kerja, Lingkungan Kerja Fisik, Employee Engagement Terhadap Kinerja Perawat di Rumah Sakit Taman Harapan Baru Rina Apulina br Ginting; Wahyuni SpEm; Reza Hilmy
Jurnal Health Sains Vol. 3 No. 5 (2022): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v3i5.483

Abstract

Employee perfomance is an important parameter in health services. Increasing the productivity and perfomance of health workes is very important in an effort to increase the efficiency of health services. Nurse perfomance is strongly influenced by knowledge, skills, work motivation, physical work environment, and employee engagement. The aim of this study to analyze the effect of work motivation, physical work environment, and employee engagement on the perfomance of nurses at Taman Haran Baru Hospital. This study is using cross sectional method with total sample of  54 people.  The results of this study have a simultaneous effect between work motivation (p = 0.004), physical work environment (p=0.001), dan employee engagement (p=0.048) on nurse perfomance. Conclussion, Nurses at Taman Harapan Baru Hospital have high work motivation and employee engagement. While the physical work environment is still moderate value. Suggestion to the Taman Harapan Baru Hospital in order to improve the condition of the physical work environment, give appreciation to nurses to create a comfortable environment.
From Work Environment to the Decision to Stay: The Central Role of Work Life Balance in Health Workers at Maternity and Children Hospital Christin; Reza Hilmy; Nofierni
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 1 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i1.734

Abstract

The high turnover rate (18–25%) of health workers in Indonesian private hospitals encourages the need for more effective retention strategies. This phenomenon occurred at RSIA Type C North Jakarta, which is experiencing a management transition and organizational change in 2023, so that it has the potential to change the work environment, work engagement, and work-life balance of employees. Intention to stay depends not only on a good work environment and high work engagement, but rather on the organization's ability to convert both factors into a sustainable work-life balance. This study aims to analyze the influence of work environment and work engagement on the Intention to Stay of health workers, with work-life balance as a mediator variable. Using a quantitative approach and survey method on the population of health workers in the hospital, this study tested the mediation model through path analysis. The findings of the study are expected to provide strategic recommendations for hospital management to improve retention through interventions that strengthen work-life balance. The method used was a quantitative approach based on a cross-sectional survey of 137 clinical and non-clinical workforces, analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results showed that the model was able to explain 57.9% of the variation in Intention to Stay and 15.4% of the variation in work-life balance. Work-life balance was the strongest predictor of Intention to Stay (β = 0.538), followed by work environment (β = 0.293) and work engagement (β = 0.124). Indirect influence is also significant through work-life balance mediation. All constructs showed good validity and reliability, while the structural model was declared feasible with a GoF of 0.467. These findings confirm the importance of strengthening psychosocial factors in health worker retention strategies in hospitals.
From Work Environment to the Decision to Stay: The Central Role of Work Life Balance in Health Workers at Maternity and Children Hospital Christin; Reza Hilmy; Nofierni
Majapahit Journal of Islamic Finance and Management Vol. 6 No. 1 (2026): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v6i1.734

Abstract

The high turnover rate (18–25%) of health workers in Indonesian private hospitals encourages the need for more effective retention strategies. This phenomenon occurred at RSIA Type C North Jakarta, which is experiencing a management transition and organizational change in 2023, so that it has the potential to change the work environment, work engagement, and work-life balance of employees. Intention to stay depends not only on a good work environment and high work engagement, but rather on the organization's ability to convert both factors into a sustainable work-life balance. This study aims to analyze the influence of work environment and work engagement on the Intention to Stay of health workers, with work-life balance as a mediator variable. Using a quantitative approach and survey method on the population of health workers in the hospital, this study tested the mediation model through path analysis. The findings of the study are expected to provide strategic recommendations for hospital management to improve retention through interventions that strengthen work-life balance. The method used was a quantitative approach based on a cross-sectional survey of 137 clinical and non-clinical workforces, analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results showed that the model was able to explain 57.9% of the variation in Intention to Stay and 15.4% of the variation in work-life balance. Work-life balance was the strongest predictor of Intention to Stay (β = 0.538), followed by work environment (β = 0.293) and work engagement (β = 0.124). Indirect influence is also significant through work-life balance mediation. All constructs showed good validity and reliability, while the structural model was declared feasible with a GoF of 0.467. These findings confirm the importance of strengthening psychosocial factors in health worker retention strategies in hospitals.