Mavra Khan
Institute of Administrative Sciences, University of the Punjab, Lahore, Pakistan

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Defining and Measuring Professionalism in Professions of Service Sector. Hiba Khan; Mavra Khan
SEISENSE Journal of Management Vol. 1 No. 2 (2018): SEISENSE Journal of Management
Publisher : SEISENSE (PRIVATE) LIMITED

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (247.31 KB) | DOI: 10.5281/zenodo.1218832

Abstract

The purpose of this paper is intended to measure the degree of professionalism in the professions like doctors, professors, lawyers, librarians, and advertisers. The study will measure the level of professionalism among them on the base of which their expectations for outcomes in the respective fields can be denied or honored. Moreover, the study will identify problem areas in these professions and opportunities for improving the quality of professional’s work. This study attempts to measure professional’s individual attributes by using questionnaire developed by William Snizek in 1972. This tool measures five factors of professionalism: organization as major referent, belief in public service, belief in self-regulation, sense of calling to the field and autonomy. Professionalism will be measured by calculating means of each factor and collective mean of factors for each profession. The study suggest that all under study professions have professionalism in them but there is room for improvement as well
Impact of Corporate Social Responsibility on Job Attitudes: Job Satisfaction and Organizational Commitment of Banking Sector Employees of Pakistan Mavra Khan; Sadia Sarwar; Hiba Khan
SEISENSE Journal of Management Vol. 1 No. 3 (2018): SEISENSE Journal of Management
Publisher : SEISENSE (PRIVATE) LIMITED

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (331.202 KB) | DOI: 10.33215/sjom.v1i3.22

Abstract

The study is conducted to highlight the employees’ perspective of CSR in the banking sector of Pakistan and its impact on their job attitudes: job satisfaction and organizational commitment. Primary data were collected from 177 employees working in 22 different banks of Lahore (Pakistan). Stratified random sampling technique was used for sample selection. The population included all the banks in Lahore. Results show the existence of a direct relationship between a) CSR and Organizational Commitment b) CSR and Job Satisfaction.