Febrisi Dwita
Bina Insani University

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HUMAN RESOURCE AND SUPPLY CHAIN STRATEGY TO IMPROVE COMPANY PERFORMANCE THROUGH ORGANIZATIONAL CAPABILITY IN PT POS INDONESIA Febrisi Dwita; Stefanus M. Sri Sadana
Airlangga Journal of Innovation Management Vol. 2 No. 2 (2021): Airlangga Journal of Innovation Management
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ajim.v2i2.29903

Abstract

Growing services companies caused a tighten business competition in market for shipping goods and document packages. Providing best service strategy and also presenting a variety of innovative services for delivering goods and document attract many consumers. The research has a goal to test whether there is an influence between strategic human resource management (SHRM), strategic supply chain management (SCM) through company capabilities on improving performance of Indonesian Postal Companies in Bekasi area. The research was conducted at Head Office of PT Pos Indonesia Bekasi City. Questionnaires of each variables distributed in form of questions that represent dimensions with a total sample of 156 respondents. To analyze data used SEM with help of AMOS software. Finally, following research results were obtained: (1) implementation of SHRM has a positive and significant effect on organizational capability; (2) implementation of SCM strategies has a positive and significant effect on organization capability; (3) implementation of SHRM has a positive and significant effect on SCM strategy; (4) organizational capability has a positive and significant effect on company performance; (5) implementation of SCM strategy has a positive and significant effect on performance through organizational capabilities and (6) level of implementation of SHRM has a positive and significant effect on company performance through organizational capabilities. From results of study, it is suggested that organizations focus more on developing organizational capabilities, especially through strategic HRM as business partner and SCM strategy. 
THE EFFECT OF TOXIC LEADERSHIP AND JOB STRESS ON TURNOVER INTENTION IN LOGISTIC COURIER BEKASI CITY Febrisi Dwita
Airlangga Journal of Innovation Management Vol. 3 No. 2 (2022): Airlangga Journal of Innovation Management
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/ajim.v3i1.39982

Abstract

This study aimed to examine the effect of toxic leadership on turnover intention, toxic leadership on job stress, and job stress and turnover intention. These study populations are three logistics companies engaged in logistics in Bekasi. This study uses a non-probability purposive sampling technique. For a sample of 105 respondents from operational units in logistics courier companies, the determination is based on (Hair et al., 2017), but only 99 respondents complete questionnaires are considered usable. Data analysis using SEM with Smart PLS software. The results show a positive and significant direct relationship between toxic leadership and employee job stress, and there is a positive and significant direct relationship between work stress and turnover intention. Still, there is no negative relationship between toxic leadership and turnover intention. In addition, there are new findings in a study conducted on employees of the operational division of a logistics company located in the city of Bekasi. The higher application of toxic leadership by the leader to employees does not affect the intensity of turnover intention to be carried out by the employee. It is because the intention to move is felt by employees based on internal factors, namely work stress, not from the negative leadership style of their superiors. Further research is expected to use mediating variables with job satisfaction and physical work environment on turnover intention. It is also expected to be able to use qualitative methods for a better comparison of research results. It is also hoped that further research will be able to further refine this research by adding research subjects and other variables that might affect turnover intention so that further research can be more developed and varied and produce conclusions from more comprehensive research.