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All Journal Jurnal Ilmu Komunikasi Pena Justisia: Media Komunikasi dan Kajian Hukum
Ike Devi Sulistyaningtyas
Universitas Atma Jaya Yogyakarta
Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice

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Peran Strategis Public Relations di Perguruan Tinggi Sulistyaningtyas, Ike Devi
Jurnal Ilmu Komunikasi Vol 4, No 2 (2007)
Publisher : Jurnal Ilmu Komunikasi

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Abstracts: Public Relations emphasizes in building and maintaining a relationship between an organization and its public. It is applied also for a higher education institution or university. Nowadays, public relations in higher education institution become an integral part of the management team. It must contribute to achieve organizational goals and demonstrate an organizational accountability identified by measurable result. Synergy and cooperation are the strategic way to reach good relationship and reputation.
Tanggung Jawab Sosial Perusahaan dalam Program Kampanye Sosial Sulistyaningtyas, Ike Devi
Jurnal Ilmu Komunikasi Vol 3, No 1 (2006)
Publisher : Jurnal Ilmu Komunikasi

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Abstract:Corporate social responsibility as a paradigm establish and became an importantc roles of business entities. Corporate social responsibility activities is placed and mixing between organization’s goal and social conditions. Attitude of social responsibility have purposes to build the organization’s reputation. Some ways is used to reach attitude of social responsibility, one of them was doing from the social campaigns. Campaign programs agenda is used to empower public as well as organizational member itself.
Riset sebagai Ujung Tombak Keberhasilan Program Public Relations Sulistyaningtyas, Ike Devi
Jurnal Ilmu Komunikasi Vol 7, No 2 (2010)
Publisher : Jurnal Ilmu Komunikasi

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Abstract : Public Relations encompasses basically the management and communications function between organizations and public. The important thing of the public relations management is research, because Public Relations program is started from research and after all the programs done. It is also using research to find the output and outcome. The point is how to gain successful of Public Relations program depend on how to use research.
Public Service Innovation in Public Administration: Case Analysis of E-Government Implementation in Surabaya City Government Suhardoyo; Meithiana Indrasari; Safutra Rantona; Ike Devi Sulistyaningtyas; Tito Rachmanto
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 24 No. 1 (2025): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v24i2.6450

Abstract

The implementation of e-government has emerged as a critical catalyst for public service innovation, with the primary goals of enhancing efficiency, transparency, and citizen participation in public administration. This qualitative case study explores the e-government initiatives implemented by the Surabaya City Government, establishing Surabaya as a leader in digital governance within Indonesia. Despite the global and national focus on e-government systems, a substantial research gap persists in understanding the specific challenges and outcomes faced by local governments, particularly within Indonesia's socio-political framework. Employing qualitative methods, such as in-depth interviews with government officials and citizens, this study analyzes the implementation strategies, the impact on public service delivery, and the influence of government officials, technological infrastructure, and organizational culture on the success of e-government. The findings indicate that while e-government has enhanced administrative efficiency and service accessibility, significant challenges, including digital literacy, infrastructural limitations, and political resistance, remain. Additionally, although citizen engagement has improved, certain population segments continue to face barriers due to the digital divide. This research advances the existing literature by providing a detailed examination of local e-government implementation and offering practical recommendations for overcoming challenges in similar settings.
Co-Authors Meithiana Indrasari Safutra Rantona Suhardoyo Tito Rachmanto