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Investigation of Supplier Selection Criteria that Leads to Buyer-Supplier Long Term Relationship for Semiconductor Industry Yogeswaran Vijayakumar; Suzari Abdul Rahim; Aidi Ahmi; Nor Aida Abdul Rahman
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Selecting the right supplier has been the greatest challenge in supply chain management (SCM) in many industries. Large spool of suppliers in industry and diversity of purchasing scope causes a wide variety of supplier selection criteria. The right strategy in fixing the criteria for supplier selection is crucial, to ensure smooth supply chain operation. It is believed that in SCM, a good relationship with suppliers will further benefit the operations of both buyers and suppliers. This research attempts to investigate the supplier selection criteria that leads to buyer-supplier long term relationship, especially for the semiconductor industry in Penang, Malaysia. In this study, the focus is to identify the critical supplier selection criteria such as supplier quality, performance delivery, supply service, cost and estimate their influence towards buyer’s satisfaction which later on, narrate a path for a buyer-supplier long term relationship. Two hundred eighty-eight respondents with a minimum one year of working experience in handling suppliers in the semiconductor industry in Penang, Malaysia, participated in this research. Smart PLS was used to conduct hypotheses testing while confirming the validity and reliability of the data collected from the survey. The finding of this research shows that supplier quality, performance delivery, and supply service criteria are significant for the buyer-supplier long term relationship. The outcome of this research will help semiconductor companies to have a set of best criteria for supplier selection. Later, it could help them establish long term relationship with the supplier to benefit their supply chain operations, and at the same time ensuring the growth, survival and sustainability of their supplier business.
Factors that Influence Customers’ Intention to Visit Green Hotels in Malaysia Kartini Muniandy; Suzari Abdul Rahim; Aidi Ahmi; Nor Aida Abdul Rahman
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

In recent years, the hospitality Industry has overcome numerous challenges to initiate green practices. Greater interest in customers green behaviours has led the hotel industry to practice more environmentally friendly activities. Therefore, this study aims to identify the factors that influence customers in visiting green hotels in Malaysia. The theory of planned behaviour (TPB) has been embedded to investigate the factors. Data was collected via questionnaires through online by invitation through email and offline from travellers in selected airports. IBM SPSS Statistics software was used to analyse the data. The results discovered that attitude, subjective norms, perceived behavioural control and environmental concern significantly influence customers in visiting green hotels. Meanwhile, attitudes mediate subjective norms and perceived behavioural control and finally attitudes, and perceived behavioural control possess a positive relationship with the environmental concern of visitors in visiting green hotels. Findings from this research can help the Malaysian government and hoteliers to integrate the research framework in their current business model and imposed more effective strategies on a green environment in developing green hotels.
A Global Trend of the Electronic Supply Chain Management (e-SCM) Research: A Bibliometric Analysis Aidi Ahmi; Suzari Abdul Rahim; Hany Elbardan
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Research about electronic supply chain management (e-SCM) has been initiated on 2000, during the advancement of the internet and the information and communication technology (ICT). Since then, e-SCM attracted the attention of many researchers and various studies were conducted. This study aims at drawing the trends of the e-SCM research using bibliometric analysis of all the up to date e-SCM publications that has been indexed in Google Scholar and offer some research ideas in e-SCM. E-SCM related keywords have been used to search in the Google Scholar database. Analysed parameters include year of publication, publication type, language of publication, citation analysis, title analysis, and authorship patterns. The findings show that the first publication on e-SCM was in 2000 and the e-SCM publications reached its peak during 2009. Journal articles type is the most common type that has been published compared to conference paper and other publication types. English language is the dominant publication language. Three publications on e-SCM have been cited more than 100 times. This study also found that the word analysis and study are the common words used in the title of the publications and most of the publications in e-SCM have been written by a single author.
Determination the Key Success Factor for the Success Implementation and Long-Term Sustainability of Vendor Managed Inventory (VMI) Cheong Shy Huoy; Suzari Abdul Rahim; Nor Aida Abdul Rahman; Mohd Nasrun Mohd Nawi; Aidi Ahmi
International Journal of Supply Chain Management Vol 7, No 2 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The purpose of this study is to understand the key success factor for success implementation and long-term sustainability of Vendor Managed Inventory (VMI). The respondents for this study was employees who work in supply chain related department in electronic and electrical industry in Malaysia. The independent variables include integrated system and common platform, relationship quality and commitment, information quality and clearly outline expectation and communication. While the identified dependent variable is the key success factor for VMI implementation and sustainability. The management commitment is regarded as moderating effect of the relationship between independent and dependent variables. The data is collected using online questionnaire and subsequently analysed using SPSS and PLS. The relationship of variables is tested and examined. The finding demonstrates quality of information have positive and significant relationship with long term sustainability and success implementation of VMI. Besides, the study gives implication that there is positive relationship between relationship quality and integrated system toward VMI sustainability but they do not have significant influence against VMI implementation and sustainability. While expectation have negative and insignificant influence towards VMI implementation. The moderator effect of management commitment been assessed as insignificant as well.
Consumers’ Repurchase Intention towards Counterfeit Products Kaiyethire Bupalan; Suzari Abdul Rahim; Aidi Ahmi; Nor Aida Abdul Rahman
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Nowadays, it hardly recognises the differences between a genuine and counterfeit product as the imitation products have flooded the market all over the world. In recent years, information technology and e-commerce have influenced the business market to produce fake products online, and products were produced with cheaper quality. In reality, they are many individuals who look up and purchase counterfeit products. Counterfeit products have been observed to be a significant issue around the world that destroy economic exercises as well as it influences social life. Therefore, this study aims to identify the determinants that influence the repurchase intention towards counterfeit products among consumers’ using the Theory of Planned Behaviour (TPB) framework. Data was collected via questionnaire from 114 consumers’ based in Penang, Malaysia. The final results indicate that attitude, perceived behavioural control, product involvement and brand image are crucial determinants affecting purchase intention towards counterfeit products. Meanwhile, brand image was found significantly mediates the relationship between product involvement and repurchase intention of counterfeit products. By having a better understanding of the consumers’ behavioural intentions of purchasing or repurchasing counterfeit products, the owner of the genuine brand products can produce better products and make better sales and marketing strategies to entice the customer to purchase their original products.