International Journal of Supply Chain Management
Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)

Consumers’ Repurchase Intention towards Counterfeit Products

Kaiyethire Bupalan (Graduate School of Business, Universiti Sains Malaysia)
Suzari Abdul Rahim (Graduate School of Business, Universiti Sains Malaysia)
Aidi Ahmi (Tunku Puteri Intan Safinaz School of Accountancy, Universiti Utara Malaysia)
Nor Aida Abdul Rahman (Aviation Management Department, Universiti Kuala Lumpur, Malaysian Institute of Aviation Technology)



Article Info

Publish Date
24 Jun 2019

Abstract

Nowadays, it hardly recognises the differences between a genuine and counterfeit product as the imitation products have flooded the market all over the world. In recent years, information technology and e-commerce have influenced the business market to produce fake products online, and products were produced with cheaper quality. In reality, they are many individuals who look up and purchase counterfeit products. Counterfeit products have been observed to be a significant issue around the world that destroy economic exercises as well as it influences social life. Therefore, this study aims to identify the determinants that influence the repurchase intention towards counterfeit products among consumers’ using the Theory of Planned Behaviour (TPB) framework. Data was collected via questionnaire from 114 consumers’ based in Penang, Malaysia. The final results indicate that attitude, perceived behavioural control, product involvement and brand image are crucial determinants affecting purchase intention towards counterfeit products. Meanwhile, brand image was found significantly mediates the relationship between product involvement and repurchase intention of counterfeit products. By having a better understanding of the consumers’ behavioural intentions of purchasing or repurchasing counterfeit products, the owner of the genuine brand products can produce better products and make better sales and marketing strategies to entice the customer to purchase their original products.

Copyrights © 2019






Journal Info

Abbrev

IJSCM

Publisher

Subject

Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

Description

International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts ...