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The Mediating Role of Quality Leadership in Lean Practices and GLCs Performance Mohd Rizal Razalli; Hartini Ahmad; Darwina Arshad
International Journal of Supply Chain Management Vol 6, No 3 (2017): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Lean practices are expected to eliminate wastes and consequently increase the bottom line profit of an organization. The benefits not only go to the organization, but also to the customers as well. The government-linked companies (GLCs) are always known for their big-sized establishment. Hence, managing the resources of the GLCs is very challenging. Therefore, investigating the leanness of Malaysian GLCs, and how lean practices affect the organizational performance are important. This paper would examine the relationship of lean and performance of the GLCs in Malaysia. A total of 281 managers in the GLCs were surveyed. The direct relationship and mediation effects were analysed using the Partial Least Square (PLS) structural equation modelling. The findings showed that the level of leanness was relatively high among the GLCs, while the lean management practice was significantly related to the organizational performance. The quality leadership partially mediates the relationship between lean practices and organizational performance. The findings suggest that lean practices are critical for the GLCs performance, while quality leadership is significant in order these companies to have better performance. The findings can also be applied to other organizations as well.
A Conceptual Model on People Approach and Smart Manufacturing Baizura Ramzi; Hartini Ahmad; Nazlina Zakaria
International Journal of Supply Chain Management Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The purpose of this study is to emphasize the important role of people approach in the revolution of smart manufacturing and industry 4.0. Two hundred years ago, industrial revolution in the West transformed or evolved from water-driven or water-driven mechanical production, and to date, we are in an era characterized by cyber-physical systems. This transformation or industrial revolution was driven by people who used creative minds to solve problems. Rapid development of technology has brought about many disruptive technologies such as big data, artificial intelligence and cloud computing. These technologies are penetrating almost in all industries include manufacturing industry. The fusion of these state-of-the-art technologies and manufacturing brings together the physical and virtual worlds through Cyber-Physical System (CPS), which marks the advent of the fourth stage of industrial production – Industry 4.0.