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Rushami Zein Yusoff
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Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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Lean Healthcare Practices and Operational Performance: Safety Climate as a Moderator Azyyati Anuar; Rohaizah Saad; Rushami Zein Yusoff; Daing Maruak Sadek
International Journal of Supply Chain Management Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The main propose of this study was to examine the relationship between lean healthcare practices (LHP) (operational and sociotechnical aspects) and operational performance among Malaysias private hospitals. Specifically it aimed at investigating both the moderating role of safety climate on the relationship between operational aspects and sociotechnical aspects on operational performance. Quantitative method was applied for this study with the questionnaires were randomly distributed to 118 private hospitals in Malaysia as the sample. The data collected were analyzed by performing the PLS-SEM technique. The results indicate that operational aspects and sociotechnical aspects improved operational performance, showing that these are the important elements that should be seriously considered by practitioners. However, safety climate as a moderator failed to support the relationship between operational aspects and sociotechnical aspects on operational performance. These findings have contributed theoretically, practically and methodologically with imperative implications to academicians, policy-makers and private hospitals specifically.
Sociotechnical Aspects of Lean and Sustainability Azyyati Anuar; Rohaizah Saad; Rushami Zein Yusoff; Daing Maruak Sadek
International Journal of Supply Chain Management Vol 8, No 5 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

In recent years, lean healthcare has been used by numerous scholars as a major trend for exploring the purpose of practicing lean healthcare in an operational context but apparently not considering the human or social factors. Furthermore, less studies have been conducted on how social or sociotechnical aspects of lean enables the achievement of sustainability in healthcare organizations, which also includes the three main pillars, namely economic, social, and environmental aspect. Therefore, this paper intended to examine the link between sociotechnical aspects of lean and sustainability in the healthcare sector. It also discussed theoretical approaches that explain these variables, namely Sociotechnical and Stakeholder theories. Finally, this paper has given important significance for academic researchers who intend to study the sociotechnical aspects of lean and sustainability as well as practitioners who deal with complex problems. Conclusions and future works are also included in this paper.
Co-Authors Azyyati Anuar Daing Maruak Sadek Rohaizah Saad