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NAÏVE BAYES AND BLACK BOX TESTING IMPLEMENTATION ON SENTIMENT ANALYSIS OF ALOE VERA PRODUCT REVIEWS Putri Ambarwati
Jurnal Techno Nusa Mandiri Vol 17 No 2 (2020): Techno Nusa Mandiri : Journal of Computing and Information Technology Period of
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/techno.v17i2.1453

Abstract

Aloe vera soothing gel is one of the best-selling products and the most widely reviewed on the Althea Korea website. This product has been reviewed by 1,448 users on the Althea website. The result of the research can be used to minimize mistakes in product purchases. Besides, through a review of a product, the company can analyze the level of customer satisfaction and can be a suggestion for improvements in the future. Therefore, a system is needed to analyze the sentiment towards aloe vera soothing gel to determine the review as a positive or negative sentiment. The method used in this research is the Naïve Bayes method and uses the classification carried out by linguists as a reference for determining positive and negative sentiment. There are two tests carried out in this research, namely confusion matrix testing and black-box testing. The result of the confusion matrix test found an accuracy of 94.62% and the result of black-box testing showed that the output produced was by the application functionality.
Usability Evaluation of the Restaurant Finder Application Using Inspection and Inquiry Methods Putri Ambarwati; Metty Mustikasari
Jurnal Sistem Informasi Vol. 17 No. 2 (2021): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (632.191 KB) | DOI: 10.21609/jsi.v17i2.1049

Abstract

Restaurant Finder application is a mobile application that helps users to find restaurants according to their requirements. One of the most well-known and widely used restaurant finder apps is Zomato. Zomato ranks first in the food and delivery category websites from around the world. But, the number of users of a product or application certainly does not guarantee the satisfaction of the user experience of apps. A system that is poorly designed will make it difficult for users, which results in the system being rarely or misused so that the costs to the organization become high and dangerous to the reputation of the company. The purpose of this study was to evaluate the usability of the restaurant finder application using inspection and inquiry methods. Inspection method using the Enhanced Cognitive Walkthrough method, and for inquiry methods using the User Experience Questionnaire method and the System Usability Scale. The inspection method results identified 7 serious problems. Recommendations for improvement based on inspection methods are focused on login tasks, reviews, and food promo information. The inquiry methods results identified 5 aspects that needed improvement. The five aspects consist of novelty, stimulation, learnability, consistency, complexity.
Evaluasi Kebijakan Sistem Pemerintahan Berbasis Elektronik (SPBE) pada Aplikasi Wargaku Putri Ambarwati; Kalvin Edo Wahyudi
SOCIETAS Vol 13 No 1 (2024): Societas: Jurnal Ilmu Administrasi dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v13i1.5533

Abstract

Wargaku application developed by the Surabaya City Government is an electronic-based application that is the result of the SPBE policy. Surabaya City, through the city government, received an award at the Digital Governance Award for the implementation of SPBE. Wargaku application is highly popular among the public, as evidenced by the numerous complaints received. However, there are still negative comments from the community regarding the implementation of the Wargaku application. The purpose of this research is to assess the success of the implementation of the Electronic-Based Government System (SPBE) in the Wargaku application in Surabaya City. This research uses a descriptive qualitative research method, with data collection techniques such as observation, interviews, and documentation. The research findings indicate that: 1) The effectiveness of the Wargaku application has achieved the goals of the SPBE policy. 2) The efficiency of the SPBE policy in the Wargaku application is good. 3) The adequacy of the Wargaku application in achieving the goals of the SPBE policy is good, although some improvements are still needed. 4) Equality still needs to be considered in terms of the conducted socialization efforts. 5) Responsiveness: the public believes that the Wargaku application meets their needs and is satisfactory. 6) Accuracy: the Wargaku application is appropriate for achieving the goals of the SPBE policy.