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The Role of Institutional Pressures in Driving Internal and External Green Supply Chain Practices and Environmental Performance Djoko Roespinoedji; Ryan Kurniawan; Ucu Nugraha; Noor H. Jabarullah
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (734.284 KB)

Abstract

The contribution of the present investigation is also extended to determine the impact of green supply chain practices in influencing organizational performance. Hence, the understanding drive from such comprehensive approach will aid the manufacturing sector of Malaysia to identify the contribution of local and international institutions’ pressures in affecting the success of Malaysian green supply chain methods. In this current research, we applied of Exploratory Factor Analysis (EFA) to discover the four factors are extracted by total twenty-nine items in which all items factor loadings are more noteworthy than 0.70. The results of structural equation modelling confirm that internal green supply chain practice and external green supply chain practice have significantly and positively influenced by institutional pressure. Furthermore, the outcomes of structural equation modelling also certify that, institutional pressure has a positive and significant impact on environmental performance. Finally, the outcomes more explained that internal green supply chain practices and external green supply chain practices have a positive and significant effect on environmental performance in manufacturing firms of Malaysia.
Determinants of B2B Partnership Sustainability in the OYO Digital Hospitality Platform: The Role of Customer Relationship Management, Digital Promotion Strategy, and Price Fairness with Platform Reputation as a Moderating Variable Dewi Indah Lestari; Ryan Kurniawan
International Journal of Business, Management and Economics Vol. 7 No. 2 (2026): International Journal of Business, Management and Economics
Publisher : Training & Research Institute - Jeramba Ilmu Sukses (TRI-JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijbme.v7i2.3599

Abstract

The rapid development of digital platforms has significantly transformed the structure of the hospitality industry. Digital hospitality platforms such as OYO, Airbnb, and Booking.com have created new business ecosystems where hotels rely heavily on platform intermediaries to access broader markets and improve operational efficiency. However, the sustainability of business-to-business (B2B) partnerships between hotels and platform providers remains a critical challenge, particularly in relation to relationship governance, pricing transparency, and promotional strategies. This study aims to analyze the determinants of B2B partnership sustainability between hotels and digital hospitality platforms by examining the roles of Customer Relationship Management (CRM), Digital Promotion Strategy, and Price Fairness Perception. In addition, the moderating role of Platform Reputation is investigated to understand how platform credibility strengthens or weakens these relationships. This research adopts a quantitative approach using an explanatory survey method. Data were collected from 170 hotel partners collaborating with OYO Rooms in Bandung, Indonesia. The respondents consisted of hotel owners, general managers, and operational managers who were directly involved in managing the partnership with the platform. The collected data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that Customer Relationship Management and Price Fairness Perception significantly influence B2B partnership sustainability. However, Digital Promotion Strategy does not have a significant direct effect on partnership sustainability. Furthermore, Platform Reputation strengthens the relationships between CRM, digital promotion strategy, and price fairness with partnership sustainability. These results highlight the importance of relational governance, fairness mechanisms, and institutional trust in maintaining sustainable partnerships within digital hospitality ecosystems. The study contributes to the literature on digital platform governance and B2B relationship management while providing managerial implications for improving collaboration between hospitality platforms and hotel partners