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All Journal IJEBD (International Journal Of Entrepreneurship And Business Development)
Bongani innocent Dlamini
Durban University of Technology
Economics, Econometrics & Finance

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Household Challenges, Family Dynamism and Online Learning under COVID-19 Pandemic in a South African University Bongani innocent Dlamini; Peggy Pinky Mthalane; Albert Tchey Agbenyegah
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 6 (2021): November 2021
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.57 KB) | DOI: 10.29138/ijebd.v4i6.1535

Abstract

Purpose: Reduce the spread of the virus amongst people, especially students and lecturers, thus online learning was introduced in 2020. To find out the effectiveness of online learning and family dynamics posed by this phenomenon. Design/methodology/approach: The researchers conducted a research at one of the University of Technology in South Africa, situated in the Province of Kwa-Zulu Natal, in Piet ermaritzburg. The main aim was to determine the challenges posed by online learning while students were at home, compounded by COVID-19 pandemic. Findings: The results of the analysis show ed the connection between family dynamics such as family settings, online learning and the impact of COVID-19 pandemic in this regard. It can then be concluded that there is a significant influence between family setting, such as bereavement, divorce, lack of internet connection and overcrowding at home, COVID-19 and the adjustment to online learning. Research limitations/implications: Lack of internet connection and overcrowding at home,COVID-19 and the adjustment to online learning. Paper type: Research paper.
The application of the TOE framework to the adoption of CRM by SMEs in KwaZulu Natal Bongani innocent Dlamini; Cletos Gratsa
IJEBD (International Journal of Entrepreneurship and Business Development) Vol 5 No 3 (2022): May 2022
Publisher : LPPM of NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (414.336 KB) | DOI: 10.29138/ijebd.v5i3.1799

Abstract

Purpose: Small And Medium Enterprises (SMEs) play an important role in the development of economies despite a plethora of problems that stifle their growth. The study unpacked the application of the Technological, Organisational, Environmental (TOE) framework as a guide for the adoption of CRM strategies. Design/methodology/approach: A quantitative research method was used to evaluate these factors. The adoption of Customer Relationship Management (CRM) is one of the solutions that can help SMEs to endure and overcome economic hardships. Findings: The benefits that can be derived from CRM are too compelling to pass up the opportunity and indeed, the future prosperity of SMEs may lie in CRM adoption. Research limitations/implications: Even though technological, environmental, organisational factors are paramount, education, stood out as the major driver of adoption. Practical implications: This study therefore concludes that the TOE framework needs to be extended by education and contextualised to the geo-political and social settings of the SMEs under investigation. Originality/value: This paper is original Paper type: a Research Paper
Co-Authors Albert Tchey Agbenyegah Cletos Gratsa Peggy Pinky Mthalane