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All Journal Eksis: Jurnal Ilmiah Ekonomi dan Bisnis
Musfarita Affiani
Widyaiswara BPSDM Provinsi Jambi
Economics, Econometrics & Finance

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Efektivitas Pelaksanaan Pelatihan Dasar (LATSAR) CPNS Golongan III Angkatan III Berbasis e-Learning di Kabupaten Tanjung Jabung Barat Musfarita Affiani
Eksis: Jurnal Ilmiah Ekonomi dan Bisnis Vol 11, No 2 (2020): November
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/eksis.v11i2.201

Abstract

The outbreak of the corona virus (covid-19) in Indonesia which continued to increase until early March 2020. This research focused on the effectiveness of online-based learning applications that are applied due to physical distancing policies. Physical distancing was applied by the Indonesian government as a preventive for the transmission of the COVID 19 virus, but it was not very successful because positive numbers continue to grow. Through this research, the researcher wants to analyze how effective the implementation of the learning system is from the training participant perspective. The sample of this study was 39 training participant Group III Batch III at Tanjung Jabung Barat. The instrument used was a questionnaire distributed online using the google form link. Based on the data obtained, shows that the implementation of online learning has been carried out effectively seen from the readiness of the facilitator, the ability to use applications, responses and benefits obtained.
Pengaruh Kualitas Pelayanan pada Kepuasan Peserta Pelatihan Dasar CPNS Kabupaten Tebo Provinsi Jambi Musfarita Affiani
Eksis: Jurnal Ilmiah Ekonomi dan Bisnis Vol 11, No 1 (2020): Mei
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.069 KB) | DOI: 10.33087/eksis.v11i1.193

Abstract

Service quality including reliability, responsiveness, assurance, empathy and tangibility had a positive and significant effect on the satisfaction of training participants for candidates for civil servants. Efforts to improve service quality can be improved through service provision by referring to the dimensions of reliability, responsiveness, assurance, empathy and tangible, where assurance and empathy can be used as efforts to improve the quality of services that are more optimal. Finance Keywords: Quality  Services, Training Participants Satisfaction.
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