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All Journal Islaminomics: Journal of Islamic Economics, Business and Finance El-Faqih : Jurnal Pemikiran dan Hukum Islam Journal of Islamic Economic and Business Research
Aisyah Defy R. Simatupang
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Religion Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Anggota Koperasi Persaudaraan Harmonis Syariah Bonang Tangerang Banten Aisyah Defy R. Simatupang; Sri Deti
ISLAMINOMICS: JOURNAL OF ISLAMIC ECONOMICS, BUSINESS AND FINANCE Vol 11, No 1 (2021): ISLAMINOMICS: JOURNAL OF ISLAMIC ECONOMICS, BUSINESS AND FINANCE
Publisher : STES Islamic Village

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47903/islaminomics.v11i1.177

Abstract

This study aims to see how much influence the quality of employee service has on the satisfaction of members of the Sharia Harmonious Brotherhood Cooperative. The data used were obtained from questionnaire data that were distributed to Kopernis members. Determination of sample using purposive sample found 60 samples. The data analysis method is multiple linear regression and the hypothesis testing is simultaneous test (F test), partial test (T test) and determination coefficient test (R2). The data was processed using SPPS version 22. The multiple regression test in this study is: Y = 4,832 + 570 X1 + -186 X2 + 204 X3 + 458 X4 + -230 X5 + 070 X6. From the calculation of the simultaneous F test, it is obtained 11,957 (sig value 0,000 <0.05, which means that there is a significant influence between CARTER and member satisfaction. Meanwhile, the partial test results (t) show that the variables of Sharia Compliance and Tangibles have a significant positive effect on the satisfaction of members of the Harmonious Brotherhood Cooperative. Sharia, while the variables of Assurance, Reliability, Empathy and Responsiveness do not have a significant effect on the satisfaction of the members of the Bonang Syariah Harmonious Brotherhood Cooperative, seen from the results of the determination test (R2) is 0.575.
Potential for Development of Mosque-Based Halal Tourism in Lombok, West Nusa Tenggara Province Rachman, Abdul; Muizzudin; Haura, Arie; Aisyah Defy R. Simatupang
Journal of Islamic Economic and Business Research Vol. 4 No. 2: December 2024
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jiebr.v4i2.319

Abstract

This research analyzed and explored the potential for developing mosque-based halal tourism on the island of Lombok, which is known as the Island of a Thousand Mosques and is rich in culture and nature. Several mosques in Lombok have historical value, architectural beauty, and regional culture, which can be used as a unique tourist activity experience for Muslim and foreign tourists visiting mosques in Lombok, West Nusa Tenggara Province. This research used a descriptive qualitative method to describe the potential for developing mosque-based halal tourism in Lombok. Primary data sources were obtained through interviews and observations at the Hubbul Wathan Mosque or the Mataram Islamic Center Mosque, a mosque that is used as a halal tourist destination. This research shows that the potential for developing mosque-based halal tourism is very large and has an innovative concept because it can increase the number of tourists and increase the variety of halal tourist destinations in Lombok. This research also explored important aspects of developing halal tourism, including accommodation facilities, halal food, and activities based on Islamic culture. Mosque-based halal tourism centers can offer a holistic experience for Muslim tourists, including visiting historic mosques, learning about local Islamic culture, and enjoying regional halal culinary specialties. The potential for developing mosque-based halal tourism in Lombok, West Nusa Tenggara Province, is an attractive opportunity to attract more Muslim tourists and foreign tourists to visit mosques in Lombok.
Implementasi Etika Bisnis Islam pada Kualitas Produk, Pelayanan, dan Administrasi Halva Bakery Tangerang Didi Suardi; Herman Syahroni; Martavevi Azwar; Iti Septi; Aisyah Defy R. Simatupang; Oom Komariyah; Nur Jamaludin
El-Faqih : Jurnal Pemikiran dan Hukum Islam Vol. 11 No. 1 (2025): EL FAQIH
Publisher : Institut Agama Islam (IAI) Faqih Asy'ari Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58401/faqih.v10i2.1501

Abstract

This study examines the implementation of Islamic business ethics in the business practices of Halva Bakery, Villa Rizky Ilhami, Kelapa Dua, Tangerang, Banten. The research focuses on seven indicators of Islamic business ethics: honesty in measurement, product quality, avoiding excessive oaths, generosity in service, administrative order, price transparency, and maintaining trust. This study uses a qualitative field research approach, with data collected through interviews, observation, and documentation. The findings indicate that Halva Bakery has not fully implemented Islamic business ethics. Three aspects require improvement: product quality, employee service ethics, and administrative effectiveness. In terms of product quality, several consumers found that some bread products had a hard texture, less attractive form, and inconsistent packaging. In service practice, some employees were perceived as not fully demonstrating polite communication, neat appearance, and friendly treatment toward all customers. In addition, administrative constraints, especially payment system disruptions, caused inconvenience for customers. This study contributes to the development of Islamic business ethics studies in small-scale food enterprises by showing that ethical business implementation must integrate product quality, service behavior, and administrative reliability. Strengthening these aspects is essential to build consumer trust and ensure that business practices align with Islamic values
Co-Authors Abdul Rachman Haura, Arie Herman Syahroni Martavevi Azwar Oom Komariyah Septi, Iti Sri Deti Suardi, Didi Syamsiar, Syamsiar