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All Journal Jurnal Manajemen Pelayanan Publik Journal of Governance J-MAS (Jurnal Manajemen dan Sains) Jurnal Pendidikan Ilmu Pengetahuan Sosial (JPIPS) Jurnal Ilmiah Wahana Pendidikan Jurnal Ilmiah Kajian Keimigrasian (JIKK) Jurnal Abdimas Imigrasi (JaIM) Arus Jurnal Sosial dan Humaniora Journal Evidence Of Law Indonesian Research Journal on Education Journal of Administration and International Development Jurnal Cendekia Ilmiah Jurnal Ilmiah Manajemen Dan Kewirausahaan
Rita Kusuma Astuti
Politeknik Imigrasi
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REVIEW OF THE EVALUATION OF COMMUNITY SERVICE ACTIVITIES BY IMMIGRATION POLYTECHNIC CADETS FOR THE PURPOSE OF VACCINATING IN TANGERANG CITY Muhammad Mahafada Esa Putra Tugiyono; Rita Kusuma Astuti
Jurnal Abdimas Imigrasi Vol 2 No 1 (2021): Jurnal Abdimas Imigrasi
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaim.v2i1.239

Abstract

The purpose of the vaccination program organized by the government is to reduce the possibility of transmission of the Corona virus. If given in bulk, the Covid-19 vaccine can encourage the formation of herd immunity in society. So, people with vulnerable ages such as the elderly and infants or people with autoimmunity and people who can't get vaccinated can still get protection from those around them. Community Service Activities by Immigration Polytechnic Cadets in the context of Vaccination in the Tangerang City area received a positive response in the form of appreciation and thanks delivered directly by the Covid-19 Task Force. It is hoped that this activity is a form of concern and involvement in supporting the government's program to suppress the spread of Covid-19 in Indonesia so that herd immunity can be formed and the pandemic can be ended immediately.
Implementasi Pemeriksaan Keimigrasian di Atas Alat Angkut Barang Pada Masa Pandemi Covid-19 di Kantor Imigrasi Kelas I Tpi Kendari Prytha Yunir Omar Azhari Atiri Laode; Seno Setyo Pujonggo; Rita Kusuma Astuti
Jurnal Ilmiah Wahana Pendidikan Vol 8 No 23 (2022): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (193.326 KB) | DOI: 10.5281/zenodo.7388359

Abstract

The Class I Immigration Office of TPI Kendari carries out its Immigration duties, specifically the Clearance of marine transportation equipment in the waters of Southeast Sulawesi, however, with the latest regulations issued by the Covid-19 Task Force in Circular Letter Number 15 of 2022 concerning Health Protocols for Overseas Travel The 2019 Corona Virus Disease (COVID-19) pandemic explained that foreigners who were exposed to the Covid virus could be quarantined with a record of doing quarantine with self-financing and must show proof of payment confirmation for booking quarantine accommodation from the accommodation provider while in Indonesia. The purpose of the study was to determine the implementation of inspection/clearance on water conveyances during the covid-19 pandemic and to find out what obstacles were faced by immigration officials when conducting inspections/clearance on water conveyances during the covid-19 pandemic. This research was conducted. to improve information on the Loss and Benefits of the latest regulations issued by the Covid-19 Task Force in handling foreign transport crew members during the Covid-19 pandemic. The method used is a qualitative method, the data obtained is by conducting interviews with structural officials and employees at the Kendari class Immigration Office, then observations are made to find out and observe directly the handling of transport crews affected by the Covid-19 virus outbreak at the Class Immigration Office. I Kendari.
Public Service Motivation Leveling pada Aparatur Sipil Negara di Lingkungan Kantor Imigrasi Kelas I Non TPI Tangerang Gunawan Ari Nursanto; Arief Febrianto; Rita Kusuma Astuti; Vira Widhaningsih; Hanifa Maulidia; Besse Hartati
J-MAS (Jurnal Manajemen dan Sains) Vol 8, No 1 (2023): April
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v8i1.872

Abstract

The performance of the State Civil Apparatus which is further abbreviated as (ASN) is crucial and interesting to discuss, it is related to the image of the organization and competence in carrying out tasks within the organization. An ASN with good performance will certainly display a good image for the organization as well. The aspect that needs to be given special attention by the government in the motivational aspect is internal motivation. One of the internal motivations that can improve employee performance is public service motivation. This study used quantitative methods and took place at the Class I Immigration Office in Tangerang with 109 ASN (State Civil Apparatus) respondents at the office. This study aims to find significant differences in the level of public service motivation among civil servants based on demographics. This study found that there were no significant differences in the level of public service motivation based on position and educational background. However, there were significant differences in the level of public service motivation based on age and gender.
EXPLORING PUBLIC UNDERSTANDING OF IMMIGRATION REGULATIONS: A PHENOMENOLOGICAL STUDY OF COMMUNICATION EFFECTIVENESS BY DENPASAR CLASS I IMMIGRATION OFFICE Yufi Adriani; Rita Kusuma Astuti
Jurnal Abdimas Imigrasi Vol 4 No 1 (2023): Jurnal Abdimas Imigrasi
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaim.v4i1.441

Abstract

This study aims to explore an in-depth understanding of the experiences and interpretations of the community regarding the socialization process of immigration rules and procedures carried out by the Immigration Office Class I TPI Denpasar. Using a phenomenological approach, in-depth interviews were conducted with a number of individuals from various backgrounds to identify variations in understanding, perception, and reactions to the information provided by the immigration office. The research findings illustrate the diversity in how people interpret immigration socialization, the differing expectations of the process, and the emotional impact and varying levels of adherence. Recommendations for improvements in the outreach approach were also found based on these findings. The results of this study contribute to a deeper understanding of people's perspectives on immigration, with the potential to increase effectiveness and better interaction between the Immigration Office Class I TPI Denpasar and the community.
Implementasi Kolaborasi Pemerintah Kota Cimahi dan Kantor Imigrasi Kelas I TPI Bandung Dalam Penyelenggaraan Mal Pelayanan Publik Muhammad Darylrizqi Indrajaya; Seno Setyo Pujonggo; Rita Kusuma Astuti
Journal Pendidikan Ilmu Pengetahuan Sosial Vol. 15 No. 2 (2023): Jurnal Pendidikan Ilmu Pengetahuan Sosial (JPIPS) Vol 15 Nomor 2 Desember 2023
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37304/jpips.v15i2.12202

Abstract

Publik service is an activity to t fulfill the needs and expectations of public service providers towards the recipients of the service. In an effort to provide public services, especially immigration services in the city of Cimahi, the government, as the service provider, collaborates with other public service institutions. One of the forms of publicc service collaboration is presented in Cimahi is through the presence of the Cimahi Publikc Service Mall with a one-stop public service system. The services provided by the Immigration department in this context are passport services at the Cimahi Publik Service Mall, implementing the Integrated Passport Service System (SPPT). This is done to facilitate the community, especially in Cimahi, in obtaining passport services. This research is conducted to gain more information regarding to the process of the spesifc collaboration.
IMPLEMENTATION OF THE MONEY FOLLOW PROGRAM IN BUDGET PLANNING AT THE IMMIGRATION OFFICE CLASS II NON TPI KEDIRI Cahyaningtyas, Riza Putri; Astuti, Rita Kusuma; Firlana, Habbi
Journal of Administration and International Development Vol 3 No 2 (2023): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v3i2.491

Abstract

This study aims to determine the implementation of the Money Follow Program in budget planning at the the Immigration Office of Non-Border Control Kediri and what obstacles are faced in its application in the 2022 fiscal year. This research is a descriptive qualitative research in which data processing is obtained through observation, interviews, and documentation in the field. Based on the results of the study, the implementation of the Money Follow Program at the Immigration Office of Non-Border Control Kediri was successful in creating synergy between the facilitative and substantive sections. A holistic-thematic and integrative approach is used to align the program with national priorities. Budget realization increased from 86.95% (2021) to 98.56% (2022), with budget to performance efficiency (86.44) and IKPA (99.97). Success factors involved effective communication, adequate resource allocation, positive attitudes of implementers, and an organized bureaucratic structure. Despite the success, some obstacles still exist. Some employees do not understand the program, spending restrictions due to the PNBP Disbursement Maximum, and policy changes from the Ministry of Finance/Ministry of Law and Human Rights can affect program implementation.
IMPLEMENTATION OF BUDGET PLANNING TO ENHANCE THE ACCOUNTABILITY OF PERFORMANCE OF THE INTELLIGENCE AND IMMIGRATION ENFORCEMENT SECTION POST COVID-19 AT THE CLASS I IMMIGRATION OFFICE IN MATARAM Setiawan, Andria; Astuti, Rita Kusuma; Wibowo, Pascalis D. K.
Journal of Administration and International Development Vol 4 No 1 (2024): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v4i1.599

Abstract

Permasalahan utama di bidang keuangan pemerintah adalah ketidakseimbangan antara pemasukan dan pengeluaran, yang berakar pada kurangnya pemasukan negara dan pengeluaran besar. Penelitian ini bertujuan untuk menganalisis proses implementasi perencanaan anggaran pada seksi Intelijen dan Penindakan Keimigrasian di masa pasca pandemi Covid-19. Dalam konteks implementasi kebijakan publik, penelitian ini berfokus pada langkah konkret yang diambil dalam melaksanakan anggaran di Kantor Imigrasi Kelas I TPI Mataram. Anggaran dianggap sebagai instrumen politik penting di sektor publik, perencanaan menjadi elemen kunci dalam proses penyerapan anggaran. Alokasi anggaran harus dipertimbangkan dengan cermat untuk mencapai visi misi organisasi. Teori agensi digunakan untuk menjelaskan dinamika hubungan antara otoritas dan pelaksana dalam pengelolaan sumber daya anggaran. Penelitian ini menggunakan jenis penelitian menggunakan jenis evaluasi dengan pendekatan kualitatif. Untuk menganalisis perencanaan anggaran untuk meningkatkan akuntabilitas kinerja seksi Intelijen dan Penindakan Keimigrasian di Kantor Imigrasi Kelas I TPI Mataram. Teknik pengumpulan data melalui kegiatan wawancara, observasi, dan dokumentasi. Berdasarkan penelitian yang dilakukan terkait perencanaan anggaran, anggaran yang ada sudah memenuhi sesuai dengan perencanaan anggaran yang dilakukan, namun di sisi lain yang masih menjadi permasalahan adalah ketersediaan sumber daya manusia untuk melaskanakan tugas dan fungsi Keimigrasian.
IMPLEMENTASI MOTIVASI PELAYANAN PUBLIK DALAM MEWUJUDKAN PELAYANAN PRIMA PADA KANTOR IMIGRASI KELAS I TPI PEKANBARU Catherina, Sophie Ria; Mulyawan, Budy; Astuti, Rita Kusuma
Jurnal Abdimas Imigrasi Vol 5 No 2 (2024): JURNAL ABDIMAS IMIGRASI
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaim.v5i2.625

Abstract

Kantor Imigrasi Kelas I TPI Pekanbaru bertanggung jawab untuk memberikan pelayanan prima kepada masyarakat sesuai dengan apa yang telah dimandatkan oleh Kementerian Hukum dan Hak Asasi Manusia. Pada kenyataannya, kualitas pelayanan masih belum mencapai pelayanan prima. Penelitian ini berfokus untuk melihat bagaimana motivasi pelayanan publik pada Kantor Imigrasi Kelas I TPI Pekanbaru menggunakan teori motivasi pelayanan publik yang dikembangkan oleh Perry dan Wise. Penelitian ini melibatkan tujuh orang informan yang kompeten dalam seksi lalu lintas dan izin tinggal dan status keimigrasian. Hasil penelitian menunjukkan bahwa motivasi pelayanan publik pada pegawai Kantor Imigrasi Kelas I TPI Pekanbaru sudah cukup baik meskipun masih banyak hal yang perlu ditingkatkan untuk menambah motivasi dan kompetensi pegawai melalui pelatihan, pemberian reward and punishment, serta mengadakan evaluasi secara rutin dengan pimpinan. Selain itu, peningkatan sarana dan prasarana untuk menunjang kinerja pegawai masih harus diperhatikan. Penelitian ini diharapkan dapat menjadi acuan bagi Kantor Imigrasi Kelas I TPI Pekanbaru untuk dapat mewujudkan pelayanan prima kepada masyarakat.
Challenges of the Republic of Indonesia’s Passport Services from Quality of Government Perspectives Bawono, Sri Kuncoro; Aji, Koesmoyo Ponco; Wiraputra, Anindito Rizki; Astuti, Rita Kusuma
Journal of Governance Volume 10 Issue 2: (2025)
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jog.v10i2.32611

Abstract

Providing better public services has become the main task of the Indonesian government. In terms of passport services, the Indonesian government, through the Directorate General of Immigration, has made efforts to improve passport services for all Indonesian citizens. The Directorate General of Immigration has introduced some programs to provide a better passport service. However, the government was still facing some challenges if considered through the quality of government perspectives. This paper will reveal some challenges that are faced by the government in terms of the quality of government, including the absence of corruption, the rule of law, and impartiality. As a result, the Directorate General of Immigration is on the right track to provide quality passport services by implementing some innovations. Nevertheless, the government still needs to work on the anti-corruption programs.
REMITANSI DIGITAL DAN EKONOMI INKLUSIF: KONTRIBUSI TERHADAP PEMBANGUNAN BERKELANJUTAN DI INDONESIA Kemal Lubis, Ali Mustafa; Ryanindityo, Mochammad; Astuti, Rita Kusuma
Jurnal Ilmiah Kajian Keimigrasian Vol 8 No 2 (2025): Jurnal Ilmiah Kajian Keimigrasian
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jikk.v8i2.788

Abstract

Penelitian ini bertujuan untuk mengkaji peran remitansi digital dalam mendorong ekonomi inklusif serta kontribusinya terhadap pembangunan berkelanjutan di Indonesia. Dalam beberapa tahun terakhir, remitansi digital melalui platform fintech semakin populer dan menawarkan potensi besar untuk memperluas akses keuangan serta mendorong kesejahteraan ekonomi masyarakat, khususnya di daerah asal pekerja migran. Penelitian ini menggunakan pendekatan deskriptif kualitatif dengan metode studi pustaka yang melibatkan analisis isi dan analisis tematik terhadap berbagai sumber literatur ilmiah, dokumen kebijakan, dan laporan institusional terkait. Hasil penelitian menunjukkan bahwa remitansi digital berperan strategis dalam meningkatkan efisiensi transaksi, transparansi keuangan, dan keamanan pengiriman dana, yang secara signifikan memperkuat ekonomi inklusif di tingkat lokal. Meski demikian, implementasinya masih terkendala oleh minimnya literasi digital, infrastruktur teknologi yang belum merata, serta regulasi yang kurang adaptif. Kesimpulan utama penelitian ini adalah bahwa optimalisasi remitansi digital memerlukan kolaborasi lintas sektor yang kuat dan kebijakan strategis yang mendukung inklusi keuangan guna mencapai tujuan pembangunan berkelanjutan secara efektif di Indonesia.
Co-Authors Adillah, Muhammad Arief Aji, Koesmoyo Ponco Aldimas Aldimas Alfian, Edwin Ali, Muhammad Iqbal Darmawan Ardi, Imma Yedida Arief Febrianto Arief Febrianto, Arief Bawono, Sri Kuncoro Besse Hartati Brahmannea Kharizma Azra Baihaqie Budy Mulyawan Budy Mulyawan, Budy Cahyaningtyas, Riza Putri Catherina, Sophie Ria Fadhillah, Achmad Asyraq Firlana, Habbi Jannah, Rahmawati Nurul KEMAL LUBIS, ALI MUSTAFA M. Alvi Syahrin, M. Alvi Maulidia, Hanifa Muhammad Arief Adillah Muhammad Darylrizqi Indrajaya Muhammad Mahafada Esa Putra Tugiyono Nursanto, Gunawan Ari Pascalis Danny Kristi Wibowo Priyatno, Mas Budi Prytha Yunir Omar Azhari Atiri Laode Pujonggo, Seno Setyo Ryanindityo, Mochammad Seno Setyo Pujonggo Setiawan, Andria Sohirin, Sohirin Tony Mirwanto, Tony Vira Widhaningsih Virra Wirdhiningsih Wibowo, Pascalis D. K. Widayat, Wisnu Wijaya, Mohamad Yoga Wiraputra, Anindito Rizki Yufi Adriani