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All Journal COURT REVIEW: Jurnal Penelitian Hukum JISOS: Jurnal ilmu sosial
Laras Sati
Universitas 17 Agustus 1945 Surabaya
Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGALIHAN PENGEMBALIAN UANG SISA BELANJA KONSUMEN RETAIL WILAYAH SIDOARJO Mukhammad Islammudin; Laras Sati
COURT REVIEW Vol 2 No 01 (2022): ILMU HUKUM
Publisher : COMMUNITY OF RESEARCH LABORATORY SURABAYA

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Abstract

Hal yang sering kita alami apabila berbelanja di retail baik supermarket maupun minimarket sering terjadi peristiwa pengalihan bentuk kembalian uang konsumen berbentuk barang lain seperti tawaran donasi yang dilakukan secara sepihak oleh para pelaku usaha bahkan ada yang mengembalikan dalam bentuk lain seperti permen. Dalam hal ini konsumen banyak yang mengeluh bukan karena besar nominal uangnya tetapi lebih kepada mental pihak pelaku usaha yang kurang mampu menangkap beban psikologis konsumen. Dalam penulisan ini, penulis berupaya mengungkapkan bagaimana fenomena praktik pengalihan uang di retail wilayah sidoarjo serta bagaimana penyelesaian sengketa atas kasus pengalihan uang retail di wilayah sidoarjo?
PENGEMBALIAN UANG BELANJA KONSUMEN DIGANTI PERMEN PADA SAAT TRANSAKSI Laras Sati; Felisa Prilly Priscilla Santoso; Gamas Andika Wijaya
JISOS: JURNAL ILMU SOSIAL Vol. 1 No. 5: Juni 2022
Publisher : Bajang Institute

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Abstract

What we often experience when shopping at both supermarkets and minimarkets is that there is often a transfer of consumer change in other forms, such as offers of donations made unilaterally by business actors and some even return them in other forms such as candy. In this case, many consumers complain not because of the large nominal amount of money but rather the mentality of business actors who are less able to capture the psychological burden of consumers. In this paper, the author seeks to reveal how the phenomenon of money transfer practices in several cities in Indonesia and how to resolve disputes over money transfer cases in several cities in Indonesia
Co-Authors Felisa Prilly Priscilla Santoso Gamas Andika Wijaya Mukhammad Islammudin