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Taharuddin Taharuddin
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Implementasi Corporate Social Responsibility (CSR) pada PT. Maritim Barito Perkasa Banjarmasin Refli Sinus Tumbio; Irwansyah Irwansyah; Taharuddin Taharuddin
JURNAL BISNIS DAN PEMBANGUNAN Vol 3, No 1 (2015): Januari 2015
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v3i1.1312

Abstract

The purposes of this study were to determine the implementation of Corporate Social Responsibility (CSR) conducted by PT. Maritim Barito Perkasa Banjarmasin and some constraints encountered by the company.This was a qualitative research method. A qualitative research is used to describe, express and understand the issues arisen from the implementation of Corporate Social Responsibility (CSR) at PT. Maritim Barito Perkasa Banjarmasin.The results of this study were the implementation of Corporate Responsibility (CSR) conducted by PT. Maritim Barito Perkasa Banjarmasin in which the company conduct some strategic management to determine CSR programs, procedures and budgets. The Programs are: 1). Scholarship program; 2).Micro, Small and Medium-sized Enterprises (also known as SMEs) programs; 3).Early childhood/ kindergarten teacher straining program; 4). Apprentice ship Student Program; 5).General Program, which consist of: a). MPB “Baelang”; b).Fasting break during Ramadhan for 100 Orphans; c). Provide livestock for “Qurban”; d).Giving support for Christmas; e). Renovation of Worship Place; f).School Renovation; g). Mass circumcision; h). Maternal and child health services in IHC; i). Blood donors; j). Giving some donation for surrounding area of the company primarily to educational institutions. The procedure is by receiving proposals from “Pamswakarsa” around the company area, surveying, conducting FGD (Focus Group Discussion) and socialization.eywords: Implementation, Corporate Social Responsibility
Pengaruh Budaya Korporat terhadap Kinerja Karyawan (Studi Pada PT. Bank Pembangunan Daerah Kalimantan Selatan Kantor Cabang Utama Banjarmasin) Ahmad Mardian Umar; Saladin Ghalib; Taharuddin Taharuddin
JURNAL BISNIS DAN PEMBANGUNAN Vol 2, No 1 (2014): Juli 2014
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v2i1.1319

Abstract

This research is focussing on knowing the influence of corporate culture such as service excellent, enthusiasm, prudence, professional, integrity and team work (thiese six variables called independent variables) to the employee performance (as dependent variable) in PT. Bank Pembangunan Daerah Kalimantan Selatan Main Branch Banjarmasin.The research uses a quantitative approach by using 100 employees of PT. Bank Pembangunan Daerah Kalimantan Selatan Main Branch Banjarmasin as samples. Measurement variables by using a Likert scale with a score of 1 to 5 scale. Data analysis using statistical techniques and a multiple linear regression to test the significant level using a t test with SPSSThe result of this research show as that all variables of corporate culture such as service excellent, enthusiasm, prudence, professional, integrity and team work partially has significant and positive influence to the employee performance. The greatest influence or dominan variable is a professional with regression coefficients is 0.338 or 33.8% to the variable employee performance compared with the other five indenpendent variables.Keywords: Service Excellent, Enthusiasm, Prudence, Professional, Integrity, Teamwork, Employee Performance
Kepuasan Nasabah dan Dampaknya pada Loyalitas Nasabah Bank Kalsel Cabang Tanjung Kalimantan Selatan Ariesta Budi; Dwi Wahyu Artiningsih; Taharuddin Taharuddin
JURNAL BISNIS DAN PEMBANGUNAN Vol 2, No 1 (2014): Juli 2014
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v2i1.1324

Abstract

This study aims to examine the effect of six dimensions of banking service quality of which include effectivities and assurance, access, price, tangibility, reliability service portofolio towards customer satisfaction, and examination on the effectof customer satisfaction on the customer loyalty.The results of this study show that the dimensionsof effectiveness and assurance bring no significant effect on the customer satisfaction where the T-Statistic of 0.331 is below the value of the T-Table of ± 1.652. the dimension of access has a value of T-Statistic 0.422 and has no significant effect on customer satisfaction, the dimension of price has a significant effect on customer satisfaction where the value of T-Statistic is 1.774. the dimension of tangibility has a significant effect on customer satisfaction where the T-Statistic isv 5.043, the dimension of portofolio services significantly influences customer satisfaction where the value of T-Statistic is 2.158, a significant effect on the reliability dimension of customer satisfaction is shown by the T-Statistic value 0f 2.006. Customer satisfaction then found to have a significant effect where the value of T-Statistic is 14,052 which means that the value of T-Statistic > T-table value.This study also results in the findings that tangibilitydimension has a greater influence than five other dimensions of banking services quality. The results of this study confirms the results of previous studies stating that tangibility or in other words physical aspects has a greater influence that deserves greater attention from the management for the sake of increasing the customer satisfaction.Keywords: Quality of Service, Customer Satisfaction, Customer Loyalty
Co-Authors Ahmad Mardian Umar Ariesta Budi Dwi Wahyu Artiningsih Irwansyah Irwansyah Refli Sinus Tumbio Saladin Ghalib