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All Journal Jurnal INSYPRO (Information System and Processing) Kharisma Tech Journal of Technology Research in Information System and Engineering
Arfan Yunus
STMIK KHARISMA Makassar
Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

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Journal : Kharisma Tech

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Analisis Kepuasan Pengguna Website KHARISMA TECH Menggunakan Metode End User Computing Satisfaction Wahyudi, Abdi; Sudirman; Arfan Yunus
KHARISMA Tech Vol 18 No 2 (2023): KHARISMATech Journal
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v18i2.399

Abstract

Kharisma Tech merupakan suatu sistem informasi berbasis website untuk media publikasi umum dan mahasiswa sebagai pengguna jurnalnya. Berdasarkan dari hasil pengamatan penulis, website Kharisma Tech belum pernah dilakukan analisis kepuasaan pengguna sehingga belum diketahui seberapa besar pengaruh website Kharisma Tech terhadap tingkat kepuasan pengguna. Oleh sebab itu, perlunya analisis dengan memperhatikan indikator kepuasaan pengguna agar didapatkan acuan untuk dilakukan perbaikan maupun peningkatan pada website Kharisma Tech. dalam pengukuran pada kepuasan pengguna terhadap Website Kharisma tech, pengukuran yang dapat digunakan yaitu End User Computing satisfaction (EUCS). Berdasarkan metode pengukuran End User Computing Satisfaction (EUCS) menghasilkan beberapa presentase : Content dengan presentase 95%; pada kategori ‘Sangat Layak’, Accuracy dengan presentase 82%; berada pada kategori ‘Sangat Layak’, Format dengan presentase 77,33%; pada kategori ‘Layak’, Ease Of Use dengan presentase 77%; pada kategori ‘Layak’, Timelines dengan presentase 73,11%; pada kategori ‘Layak’. Maka secara garis besar dapat di simpulkan bahwa website Kharisma Tech ‘Layak’
ANALISIS PENGGUNAAN APLIKASI MAXIM UNTUK MENINGKATKAN KUALITAS LAYANAN MENGGUNAKAN USER EXPERIENCE QUESTIONNAIRE (UEQ) Liwandouw, Jannuar Gideon; Yunus, Arfan; Saharaeni, Yeni
KHARISMA Tech Vol 19 No 1 (2024): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v19i1.405

Abstract

The purpose of this study is to analyze the use of the maxim application to improve service quality using the User Experience Questionnaire (UEQ). This study used the User Experience Questionnaire (UEQ) research method and in this study also collected questionnaire data and a total sample of 50 people. Sources of data in this study are primary and secondary data. With the stages of research starting from determining the formulation of the problem, analyzing needs, determining questions, determining respondents, measuring UEQ, and the last is drawing conclusions. The results of this study indicate that the service quality of the Maxim application still needs to be improved. This is supported by the results of the benchmark diagram where the average is in the yellow area which means below average and even red which means bad. Of the 6 existing aspects or scales, 3 aspects that are suggested to be updated or improved are attractiveness, accuracy, and novelty.
Analisis User Experience User Aplikasi Shopee di STMIK Kharisma Makassar Menggunakan Metode Heuristic Evaluation COANDY, RONALDO YUSUF; Yunus, Arfan; Marlina
KHARISMA Tech Vol 19 No 2 (2024): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v19i2.417

Abstract

This study aims to analyze the User Experience of Shopee Application Users at STMIK KHARISMA Makassar using the Heuristic Evaluation Method. This research uses the Heuristic Evaluation method which is a method used to find problems in the interface design of an application and look for the positive side of the application. The data source of this research uses primary data, namely a questionnaire where the data collected is 40 respondents at STMIK KHARISMA Makassar and secondary data, namely literature studies or references from other journals. The results showed that Shopee users at STMIK KHARISMA Makassar were predominantly male compared to female Shopee users. This is because at STMIK KHARISMA Makassar the male population is greater than women. Of the 10 aspects of the Heuristic Evaluation method, only 1 aspect has a Minor Usability Problem or there are problems that interfere with user comfort with a severity rating of 2, or improvements are needed with a low priority level. And 8 other aspects are worth 1 or Cosmetic Problem meaning only problems that do not affect users, and 1 aspect with a value of 0 or Don't Agree which means there is no problem at all.
ANALISIS PENERIMAAN PENGGUNA APLIKASI DANA MENGGUNAKAN METODE TECHNOLOGY ACCEPTENCE MODEL Thejakusuma, Alvin Pratama; Yunus, Arfan; Renny
KHARISMA Tech Vol 19 No 2 (2024): Jurnal KHARISMATech
Publisher : STMIK KHARISMA Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55645/kharismatech.v19i2.459

Abstract

Dana Application is a technology-based financial application that enables users to perform various financial transactions. The purpose of this research is to analyze the acceptance of the Dana application by users using the Technology Acceptance Model (TAM) method. This research is conducted based on existing issues, and the objective is to analyze the user acceptance of the Dana application using the Technology Acceptance Model (TAM) approach. This allows for the identification of service aspects that need improvement and maintaining the performance of the Dana application based on user satisfaction levels. Subsequently, the research findings indicate that all hypotheses are valid, thus concluding that the Dana application is well-received by the public.
Co-Authors Ady Wijaya Ahyar Muawwal Albertus Marco Novellium Theovanus Alfredo Hidayah Tuwllah Charlos Velix Gunawan COANDY, RONALDO YUSUF Faustine Wilbert Wijaya Fitriana M. Sabir Heidi Angela Tengriano Irfan A Palalloi Jervin Kontessa Jihan Novianti Putri Junaedy Lidya Yunike Yauw Liwandouw, Jannuar Gideon Luigi Fabio Giofany Marlina Mohammad Fajar, Mohammad Philips Calvin Kosno Renny Riswandy Tiryasuwiryo Ronny Jubhari Phie Joarno Saharaeni, Yeni Selvi Couwandy Stefany Yason Sudirman Sudirman Thejakusuma, Alvin Pratama Wahyudi, Abdi Zizky Yuningsih