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Windy Mayasari
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Health Professions Immunology & microbiology Medicine & Pharmacology Neuroscience Nursing Public Health

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PENTINGNYA PERENCANAAN MUTU DALAM PELAYANAN KESEHATAN Lerina Tampubolon; Nadya Hasnafi Inra; Windy Mayasari; Budi Hartono
Jurnal Ilmu Kesehatan Abdurrab Vol. 2 No. 4 (2024): Volume 2 Nomor 4 Desember 2024
Publisher : LPPM Universitas Abdurrab

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Abstract

Health services that care and are centered on the needs, expectations, and values of customers as the starting point for the provision of health services and become requirements that must be met in order to provide satisfaction to the community as users of health services are good and quality health services. Health services not only prioritize patient safety but also must pay attention to the quality or quality of service, so it is necessary to carry out quality planning in carrying out health services. This analysis involved a range of relevant scientific journals on quality planning in healthcare. Data was collected from several articles published in national journals to discuss quality planning in healthcare.
Co-Authors budi hartono Lerina Tampubolon Nadya Hasnafi Inra