Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal TAMWIL: Jurnal Ekonomi Islam
Elsha Afrida Puja Opjame
SATPOLPP dan Pemadam Kebakaran Kabupaten Tanah Datar, Sumatera Barat
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
PENGARUH KUALITAS SUMBER DAYA INSANI, KUALITAS PELAYANAN PETUGAS PEMADAM KEBAKARAN DAN FASILITAS TERHADAP KEPUASAN MASYARAKAT KABUPATEN TANAH DATAR Elsha Afrida Puja Opjame; Zainuddin Zainuddin; Elsandra Eka Putra
Tamwil Vol 7, No 1 (2021)
Publisher : IAIN Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (255.11 KB) | DOI: 10.31958/jtm.v7i1.2269

Abstract

The quality of public services is a major indicator of good governance, from the central government to local governments. Services provided by local governments such as the Tanah Datar Regency Fire Department. The main problem in this study is the indicator of community satisfaction in Tanah Datar Regency with the services provided by firefighters. This study uses a quantitative approach which is a method to test several theories by examining the relationship between variables with a sample of 88 respondents. Sampling using random sampling technique. The data analysis technique used multiple regression analysis, validity test, reliability test, uii t, f test, and classical assumption test. The results showed that the quality of human resources had a significant effect on community satisfaction, the quality of fire fighting services showed a significant effect on community satisfaction and facilities had a significant effect on community satisfaction. The quality of human resources, the quality of fire fighting services and facilities have a simultaneous effect on the satisfaction of the people of Tanah Datar Regency 
Co-Authors Elsandra Eka Putra Zainuddin Zainuddin