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Widya Eka Purnamasari
STMT Trisakti
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

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PENGARUH PRODUKTIVITAS QUAY CRANE TWINLIFT TERHADAP WAKTU SANDAR KAPAL DI DERMAGA UTARA Muhammad Rifni; Widya Eka Purnamasari
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 1 (2014): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1360.338 KB) | DOI: 10.54324/j.mbtl.v1i1.391

Abstract

There is a significance correlation between the productivity of Quay Crane Twin lift to the time used for shipping dock at the north pier. It could happen due to suffice and qualified human resources, facilities and equipments provided by the company. Based on the analysis of correlation, PT. Jakarta International Container Terminal in 2008-2010, performs r = 0.376 which means that there is a relationship between variables X and Y. The determinant coefficient test showed 14.14% means that the contribution of the productivity of quay crane twinlift (X) to the time used for shipping docked (Y) is suffice. 
KINERJA PENGIRIMAN BARANG EKSPOR Sarinah Sihombing; Widya Eka Purnamasari
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 1 (2014): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (624.145 KB) | DOI: 10.54324/j.mbtl.v1i1.388

Abstract

The level of customer interest in the services provided by PT. Supra Raga Transport is very important that is 57.48%. In quadrant A Cartesian diagram which factors or attributes are considered to affect customer satisfaction, but the company has yet to carry out the wishes of customers, a factor that is included in this quadrant is the precision and accuracy of the delivery time and the exports and the ability of employees to be responsive in handling the export documents. The level of conformity, to service an average of the results of the variable x is 4.17%, the average results for the variable y is 4.38% and there are two elements of the 10 elements that must be corrected. The results for the level of concordance between the level of performance of the service to the importance of services in the amount of 99.48% which shows very satisfied
Co-Authors Muhammad Rifni Sarinah Sihombing