Articles
<![CDATA[Pengaruh Pelayanan dan Fasilitas Digital Terhadap Kepuasan Penumpang di Bandara Internasional Kualanamu ]]>
<![CDATA[Ok Yoga Syah Putra]]>;
<![CDATA[Sarinah Sihombing]]>;
<![CDATA[Chaidir Tasran]]>
<![CDATA[ WARTA ARDHIA Vol 46, No 1 (2020) ]]>
Publisher : <![CDATA[Research and Development Agency of The Ministry of Transportation ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.25104/wa.v46i1.383.60-70
<![CDATA[Tujuan dari penelitian ini untuk mengetahui pengaruh dari pelayanan dan fasilitas digital terhadap kepuasan penumpang di Bandara Internasional Kualanamu, Medan. Penelitian ini menggunakan metode kuantitatif dengan menyebarkan kuesioner kepada 100 sampel penumpang keberangkatan domestik Bandara Internasional Kualanamu. Hasil penelitian menunjukan adanya hubungan yang sangat kuat antara pelayanan dan fasilitas digital terhadap kepuasan penumpang. Nilai dari kontribusi variabel pelayanan dan fasilitas digital sebesar 77,1% mempengaruhi kepuasan penumpang di Bandara Internasional Kualanamu, Medan.]]>
<![CDATA[Peran Lingkungan Persaingan di Perusahaan Freight Forwarder ]]>
<![CDATA[Arum Anggorowati]]>;
<![CDATA[Sarinah Sihombing]]>;
<![CDATA[Nofrisel Nofrisel]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 3 (2019): NOVEMBER ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.54324/j.mtl.v6i3.346
<![CDATA[The purpose of the paper is to find out the effect of the sea freight forwarding companies to the marketing performance by moderating the role of the competitive environment in the freight forwarder’s companies. The paper used survey method by giving questionnaire to 86 samples taken randomly. The analysis method used MRA (moderated regression analysis). The results of the paper show that there is positive and significant direct effect of the sea freight forwarding to the marketing performance by moderating the competitive environment however, there is also the negative effect]]>
<![CDATA[Kinerja Pelayanan Terminal Terpadu Merak ]]>
<![CDATA[Anton Hefyansyah]]>;
<![CDATA[L. Denny Siahaan]]>;
<![CDATA[Sarinah Sihombing]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 7, No 1 (2020): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.54324/j.mtl.v7i1.354
<![CDATA[Upgrading service in terminal by doing performance evaluation services based on terminal minimum service standard is the purpose of this research. The research was conducted in Merak integrated terminal. The research used quantitative descriptive method with 176 people as samples. The data was analysed using Customer Satisfaction Index (CSI) dan Importance Performance Analysis (IPA). The first result can be concluded that the value of satisfaction of Merak integrated terminal services is 70,98%. The second result can be concluded that the level of suitability of Merak integrated terminal services does not meet the expectation of service users. The third, it can be concluded that the top service priority improvement consists of clean and odorless toilets, internet network facilities, charging battery facilities, disable facilities, parking lots, green open spaces and facilities for nursing mothers and babies.]]>
<![CDATA[Warehouse Selection for Storage of Finished Goods ]]>
<![CDATA[Sarinah Sihombing]]>;
<![CDATA[Gires Firera]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 1, No 1 (2014): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.54324/j.mtl.v1i1.7
<![CDATA[In selecting a warehouse for storage of finished goods, from qualitative and quantitative data, aggregate value was obtained as a requirement to make choices and determine costs.]]>
<![CDATA[Kajian Aspek Keselamatan Taksi Online di Jakarta ]]>
<![CDATA[Meygie Dwi Chatrin Marpaung]]>;
<![CDATA[Suripno Suripno]]>;
<![CDATA[Sarinah Sihombing]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 7, No 2 (2020): JULI ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.54324/j.mtl.v7i2.412
<![CDATA[The purpose of the study is to analyse the safety aspect of online taxi as operated private vehicle. Due to high demand of transportation nowadays, many transportation systems based application that attract many users are developed. One of them is online taxi. However, the safety aspect is still questioned. This study was using descriptive evaluative. The study of document and data from the interview were analysed to get the legal formal. The users of the transportation systems based app, the operators, and the regulators as the related parties were interviewed. The analyses show that there are desirable and undesirable results. After the results were reducted and concluded, these parties agree to do the technical test on online taxi to assure the transportation system based app safety used by passengers.]]>
<![CDATA[KESELAMATAN BERLALU LINTAS DI KOTA BOGOR ]]>
<![CDATA[Ni Luh Wayan Rita Kurniati]]>;
<![CDATA[Indra Setiawan]]>;
<![CDATA[Sarinah Sihombing]]>
<![CDATA[ Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 4, No 1 (2017): MARET ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.54324/j.mtl.v4i1.78
<![CDATA[The purpose of this study is to analyze the influence of rider discipline, motor condition and road, on traffic safety. This research is a quantitative research using path analysis method. The population of this study were 42,625 riders of KS Tubun and Tajur roads. The sample is 684 riders with sample technique using incidental sampling. The results showthat traffic safety (X3) is strongly influenced by motorist discipline (X1) and Motor and Road conditions (X2). Safety in traffic will increase if the means of traffic infrastructure,Motor and Road conditions are function properly asthe vehicle equipments, traffic signs,markers, road user safety equipment, road conditions, and other traffic support facilities]]>
<![CDATA[Kompetensi TKBM Dalam Mewujudkan Pelayanan Bongkar Muat yang Lebih Efisien dan Efektif di Pelabuhan Cirebon ]]>
<![CDATA[Simon Gultom]]>;
<![CDATA[Sarinah Sihombing]]>;
<![CDATA[Irwan Chairuddin]]>;
<![CDATA[David Pandapotan Sirait]]>;
<![CDATA[Yosi Pahala]]>;
<![CDATA[Aswanti Setyawati]]>;
<![CDATA[Primadi Candra Susanto]]>
<![CDATA[ ABDI MOESTOPO: Jurnal Pengabdian Pada Masyarakat Vol 5, No 1 (2022): Januari 2022 ]]>
Publisher : <![CDATA[Universitas Prof. Dr. Moestopo (Beragama) ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (362.674 KB)
|
DOI: 10.32509/abdimoestopo.v5i1.1825
<![CDATA[TKBM atau pekerja yang bekerja di lingkungan pelabuhan sangat memerlukan pelatihan dan pemahaman tentang pentingnya keselamatan dan keamanan guna mendukung kelancaran kegiatan serta peningkatan keselamatan para pekerja di Pelabuh. Port Basic Safety and Security Training atau PBSST perlu dilaksanakan secara berkelanjutan. Oleh karena itu dosen ITL Trisakti terdorong untuk melaksanakan PkM dalam bentuk pelatihan kompetensi kepada TKBM. Tujuan dari PkM ini adalah agar TKBM yang ada dipelabuhan Cirebon dapat meningkatkan keselamatan dan keamanan dalam bekerja secara efektif dan efisien. Metode yang digunakan dalam PkM ini adalah kegiatan penyuluhan dengan materi : 1). Manajemen Produktivitas TKBM, 2). Motivasi Kerja, 3). Sistem Manajemen K3 di Pelabuhan, 4). Mood Manage dalam Bekerja, dan 5). Manajemen Konflik. Konsepnya adalah dengan meningkatnya pengetahuan PBSST pada TKBM akan meningkatkan kelancaran operasional dan meningkatkan produktifitas bongkar muat. Dari hasil PkM ini didapat peningkatan pengetahuan TKBM yang siqnificant sesudah diadakan pelatihan dibanding sebelum pelatihan dengan melakukan uji beda indipendent sample t test. Dan dari hasil diskusi dengan pihak Manajemen Pelabuhan menunjukkan bahwa perlunya peningkatan kompetensi TKBM secara terus menerus melalui sosialisasi dan pelatihan yang akan berdampak pada peningkatan kinerja pelayanan pelabuhan.]]>
<![CDATA[Efektivitas Kegiatan Inter Terminal Transfer Terhadap Throughput di KSO Tpk Koja ]]>
<![CDATA[Faizal Diyanto]]>;
<![CDATA[Sarinah Sihombing]]>;
<![CDATA[Sekar Widyastuti]]>
<![CDATA[ Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 6, No 3 (2020): September ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (435.896 KB)
|
DOI: 10.54324/j.mbtl.v6i3.490
<![CDATA[Inter Terminal Transfer activities must be supported by Effective loading and unloading activities in order to maximize Throughput. The research objective in this study was to determine the effect of Inter Terminal Transfer and loading and unloading activities on Throughput at KSO TPK KOJA in 2019. This study uses primary data obtained from the results of respondents' answers by distributing questionnaires to employees. This research is a quantitative research by collecting The data is using the Likert scale, regression analysis, correlation coefficient analysis, determination coefficient analysis, and hypothesis testing, both simple and multiple. Then the results obtained are if the Inter Terminal Transfer variable has a partial effect on Throughput, loading and unloading variables on Throughput, and the effect of Inter Terminal Transfer variables and loading and unloading variables jointly on Throughput variables. The results of the F test show that there is a significant regression effect of the Inter Terminal Transfer Variable (X1) and Loading and Unloading (X2) on the Variable Throughput (Y) KSO TPK KOJA in 2019.]]>
<![CDATA[KINERJA PENGIRIMAN BARANG EKSPOR ]]>
<![CDATA[Sarinah Sihombing]]>;
<![CDATA[Widya Eka Purnamasari]]>
<![CDATA[ Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 1 (2014): September ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
Full PDF (624.145 KB)
|
DOI: 10.54324/j.mbtl.v1i1.388
<![CDATA[The level of customer interest in the services provided by PT. Supra Raga Transport is very important that is 57.48%. In quadrant A Cartesian diagram which factors or attributes are considered to affect customer satisfaction, but the company has yet to carry out the wishes of customers, a factor that is included in this quadrant is the precision and accuracy of the delivery time and the exports and the ability of employees to be responsive in handling the export documents. The level of conformity, to service an average of the results of the variable x is 4.17%, the average results for the variable y is 4.38% and there are two elements of the 10 elements that must be corrected. The results for the level of concordance between the level of performance of the service to the importance of services in the amount of 99.48% which shows very satisfied]]>
<![CDATA[Strategi Pemasaran Dalam Upaya Meningkatkan Pelayanan Jasa Pada PT AeroJasa Kargo Tahun 2021 ]]>
<![CDATA[Etgar Ramadhani Pambudi]]>;
<![CDATA[Mustikasari Mustikasari]]>;
<![CDATA[Siti Nurhayati]]>;
<![CDATA[Sarinah Sihombing]]>
<![CDATA[ Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 7, No 3 (2021): September ]]>
Publisher : <![CDATA[Institut Transportasi dan Logistik Trisakti ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.54324/j.mbtl.v7i3.675
<![CDATA[PT Aerojasa Cargo is one of the subsidiaries in the business strategy group of the Garuda Indonesia Group Aerowisata unit which is engaged in transportation, tourism, hospitality, logistics and flight catering services. Tbk. The method used in this research is descriptive qualitative using SWOT analysis. Based on the results of the SWOT analysis, the IFE matrix shows that the strength and weakness factors have a total score of 3.47. This indicates that the condition is in a very strong internal position. Furthermore, the EFE matrix shows that the opportunity and threat factors have a total score of 3.14. This indicates that the Cargo Services business can respond to the opportunities that exist in the right way so as to avoid threats in the industrial market. The quadrant diagram shows that PT Aero Jasa Cargo is in the Growth quadrant where the quadrant is in a very favorable condition. The results of the SO strategy, obtained the strength factor that must be maintained in order to be able to take the existing opportunities, the ST strategy shows that the company must maximize the strength to overcome the existing threats, the WO strategy, take advantage of the existing opportunities by minimizing the company's weaknesses. As well as the WT strategy which requires companies to be able to minimize weaknesses and avoid threats.]]>
