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All Journal Jurnal Manajemen Bisnis Transportasi dan Logistik JURNAL ABDIMAS TRANSPORTASI & LOGISTIK
Charles AN
Institut Transportasi dan Logistik Trisakti, Jakarta
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation Other

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Journal : JURNAL ABDIMAS TRANSPORTASI

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Sosialisasi Public Speaking Pada Pengelolaan Destinasi Wisata Dinas Pariwisata Provinsi Kepulauan Riau Imam Ozali; Charles AN; Cecep Pahrudin
Jurnal Abdimas Transportasi & Logistik Vol 2, No 2 (2022): Oktober
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v2i2.1003

Abstract

Public Speaking is very important and very much needed in communicating with the community. The purpose of this public speaking socialization is so that all those involved in developing tourist destinations, such as tourist villages, airlines, hotels and travel agents in the Riau Islands Province understand and know how to communicate properly and correctly to tourists visiting the Riau Islands Province. Several types of public speaking are informative public speaking, persuasive public speaking, entertaining public speaking, technical public speaking and short public speaking. The problem that we found in the tourism industry of the Riau Islands Province was a condition that the use of good and correct public speaking in the tourism industry had not been maximized. So that it has an impact on the poor service provided to tourists during their visit to the Riau Islands Province. The method we use in this Community Service (PKM), is that we collaborate with the Tourism and Culture Office of the Riau Islands Province to disseminate information to all those involved in developing tourist destinations, such as Tourism Villages, Airlines, Hotels and Travel Agents in the Riau Islands Province. The outcome we hope for with this Community Service (PKM) is a condition where all tourism actors in the Riau Islands Province can communicate with tourists in Bintan Regency through the use of good and correct public speaking. The end result is the occurrence of tourist satisfaction during their visit in the Riau Islands Province, which has an impact on the increasing number of tourist visits in the Riau Islands Province.
Peningkatan Kapasitas Pramuwisata dengan Sosialisasi Travel & Airline Terminology di Tanjung Pinang Imam Ozali; Charles An; Haris Haris
Jurnal Abdimas Transportasi & Logistik Vol 1, No 1 (2021): Oktober
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v1i1.591

Abstract

The role of the tour guide is very important and very much determines the success of the tourists who will visit. With a professional tour guide, tourists who visit will bring a good impression. A good guide is the one who usually guides and takes tourists to tourist objects by paying attention to charm, courtesy and honesty. For this reason, tourist visits feel at home or not apart from objects, but what is equally important is the role of tour guides. A tour guide is a person in charge of providing guidance, information and directions on attractions or dimensions. However, during the covid-19 epidemic, the world of tourism suffered a heavy blow where all tourism sectors were severely affected which in turn would affect the Tour Guide. Therefore, the tour guides are required to be more creative and innovative by contributing all their thoughts so that they can survive in the covid-19 epidemic situation. Tour guides cannot be separated from the world of Air Transportation, because in the Tanjung Pinang City Tour Guide Capacity Building, resource persons provide material about Travel & Airlines Terminology from the perspective of the world of tourism. Thus, it can increase the understanding of tour guides about the world of aviation, so as to be able to provide satisfying services to tourists.  
Co-Authors Cecep Pahrudin Haris Haris Ozali, Imam R. F. Ramadhanny