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All Journal JDM Jurnal Manajemen Terapan dan Keuangan
Roviatul Maqiyah
Universitas Jambi
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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DETERMINAN KEPUASAN KEUANGAN (FINANCIAL SATISFACTION) BERBASIS LITERASI KEUANGAN PADA PENGGUNA FINTECH SHOPEEPAY Besse Wediawati; Roviatul Maqiyah; Rike Setiawati
Jurnal Manajemen Terapan dan Keuangan Vol. 11 No. 2 (2022): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v11i2.18848

Abstract

Penelitian ini bertujuan untuk memperoleh kajian empiris mengenai faktor-faktor yang berpengaruh terhadap kepuasan keuangan pengguna fintech shopeepay. Yaitu faktor perilaku keuangan, pengetahuan keuangan, sikap keuangan dan perilaku keuangan. Penelitian ini merupakan penelitian survey. Pengumpulan data dilakukan melalui kuesioner. Populasi dalam penelitian ini adalah seluruh mahasiswa Universitas Jambi yang menggunakan fasilitas fintech ShopeePay dengan sampel penelitian sebanyak 99 responden. Analisis data menggunakan Partial Least Square dengan software SmartPLS 3. Hasil penelitian menunjukkan bahwa Pengetahuan keuangan dan sikap keuangan mempengaruhi perilaku keuangan, demikian pula perilaku keuangan mempengaruhi kepuasan keuangan pengguna fintech shopee pay. Hasil riset ini juga menunjukkan bahwa perilaku keuangan dapat memediasi pengaruh pengetahuan dan sikap keuangan terhadap kepuasan keuangan pengguna fintech shopee pay.
Determinan Kepuasan Keuangan (Financial Satisfaction) Pengguna Fintech Shopeepay Roviatul Maqiyah
Jurnal Dinamika Manajemen Vol. 9 No. 4 (2021): Jurnal Dinamika Manajemen
Publisher : Prodi Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jdm.v9i4.24960

Abstract

This study aims to obtain an empirical study of the factors that influence financial satisfaction of fintech shopeepay users. In this case, how much influence does financial behavior, financial knowledge, and financial attitudes have on financial satisfaction, and also financial behavior factors as a mediating variable. This research is a survey research. The population in this study were all Jambi University students who used the ShopeePay fintech facility with a research sample of 99 respondents. The research data collection technique was carried out through a questionnaire. The data obtained were analyzed using the PLS (analysis techniquePartial Least Square) through the SmartPLS 3 software. The results showed that financial behavior, financial knowledge, and financial attitudes have a significant positive effect on financial satisfaction, financial knowledge and financial attitudes through financial behavior variables also have a significant positive effect on financial satisfaction.
Co-Authors Besse Wediawati Rike Setiawati