JDM
Vol. 9 No. 4 (2021): Jurnal Dinamika Manajemen

Determinan Kepuasan Keuangan (Financial Satisfaction) Pengguna Fintech Shopeepay

Roviatul Maqiyah (Universitas Jambi)



Article Info

Publish Date
30 Dec 2021

Abstract

This study aims to obtain an empirical study of the factors that influence financial satisfaction of fintech shopeepay users. In this case, how much influence does financial behavior, financial knowledge, and financial attitudes have on financial satisfaction, and also financial behavior factors as a mediating variable. This research is a survey research. The population in this study were all Jambi University students who used the ShopeePay fintech facility with a research sample of 99 respondents. The research data collection technique was carried out through a questionnaire. The data obtained were analyzed using the PLS (analysis techniquePartial Least Square) through the SmartPLS 3 software. The results showed that financial behavior, financial knowledge, and financial attitudes have a significant positive effect on financial satisfaction, financial knowledge and financial attitudes through financial behavior variables also have a significant positive effect on financial satisfaction.

Copyrights © 2021






Journal Info
JDM

Abbrev

jmbp

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Dinamika Manajemen adalah peer-reviewed journal yang mempublikasikan artikel-artikel ilmiah yang merupakan hasil penelitian ilmiah asli (prioritas utama) dan artikel ulasan ilmiah yang bersifat baru (tidak prioritas) dari berbagai kalangan akademisi dan peneliti yang belum diterbitkan di ...