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PENGARUH KEALITAS PELAYANAN DAN PELAKSANAAN PROMOSI TERHADAP KEPUASAN KONSUMEN JASA KAMAR PADA ALPHA HOTEL PEKANBARU Hesti Agustin; Meyzi Heriyanto
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi I Januari - Juni 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research was conducted at Alpha Hotel Pekanbaru which is located at Jalan H. Imam Munandar No. 17 Pekanbaru. This study aims to determine the effect of Service Quality and Promotion Implementation on Room Service Consumer Satisfaction partially and simultaneously. This study uses a quantitative descriptive analysis method with the SPSS program. The population in this study were all visitors to Alpha Hotel Pekanbaru in 2020. The sample in this study was 100 respondents. Determination of the sample in this study using the Slovin formula, namely the Accidental Sampling technique.Data analysis used validity test, reliability test, classical assumption test, simple linear regression analysis, multiple linear regression analysis, determination analysis and significance test with t test (partial test) f test (simultaneous test). The results of this study indicate the results of the first t-test hypothesis, Service Quality has a significant effect on consumer satisfaction. Second, the implementation of the promotion has a significant effect on consumer satisfaction. The results of the f-test of Service Quality and Promotion Implementation simultaneously have a significant effect on Room Service Consumer Satisfaction at Alpha Hotel Pekanbaru.Keywords: Service Quality, Promotion Implementation, Consumer Satisfaction
Makna Maf’ul Mutlaq dalam Surah Al-Ahzab : Analisis Nahwu dan Sharaf Hesti Agustin
Jurnal Bima : Pusat Publikasi Ilmu Pendidikan bahasa dan Sastra Vol. 2 No. 2 (2024): Juni : Jurnal Bima : Pusat Publikasi Ilmu Pendidikan bahasa dan Sastra
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/bima.v2i2.862

Abstract

This study aims to determine the meanings of maf'ul mutlaq contained in surah Al-Ahzab, as well as knowing the wazan of each maf'ul mutlaq. the method used is a descriptive qualitative approach, with surah Al-Ahzab as primary data, and journals and relevant books as secondary data. The result of this research found 9 maf'ul mutlaq. Of these 9, which means to strengthen the fiil (taukid) is found in 3 verses. While the other 6 verses mean to explain the type (naw'). Of the 9 maf'ul mutlaq, there are also 3 maf'ul mutlaq with فَعَّلَ, 3 with فَعَلَ – يَفْعُلُ, 1 with فَعْلَلَ, 1 with تَفَعَّلَ, and 1 with فَعَلَ – يَفْعَلُ.