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All Journal Ensiklopedia of Journal Media Pustakawan
Leni Marsih
Universitas Andalas
Arts Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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URGENSI KOMUNIKASI INTERPERSONAL PUSTAKAWAN TERHADAP PELAYANAN PEMINJAMAN KOLEKSI PERPUSTAKAAN UNIVERSITAS ANDALAS Leni Marsih; Ernita Arif; Sarmiati Sarmiati
Ensiklopedia of Journal Vol 4, No 4 (2022): Vol 4 No. 4 Edisi 2 Juli 2022
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (116.014 KB) | DOI: 10.33559/eoj.v4i4.1198

Abstract

This article discusses the communication skills of librarians at the Andalas Padang University Library. The purpose of this study was to analyze the implementation of librarian interpersonal communication to users in providing collection lending services. This study uses a qualitative descriptive method with a qualitative approach. Data collection was carried out through complete participatory observation, namely the researcher was fully involved in several activities carried out by the informants. In addition, researchers also conducted in-depth interviews with librarians and students who act as users in order to strengthen the data in the study. In addition, researchers also use the method of documentation through previous research, manuals and various literatures related to research. Two findings were obtained from these results. First, the lack of use of written verbal communication by new students so that they do not have an understanding of the use of collection lending services. Second, the comparison of the number of officers in loan services with the users they face per day is inadequate.
Pengembangan Aplikasi Bebas Pustaka Mandiri dengan Menerapakan Model Integrasi Sistem dan Interoperabilitas Andi Saputra; Leni Marsih
Media Pustakawan Vol. 30 No. 2 (2023): Agustus
Publisher : Perpustakaan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37014/medpus.v30i2.4646

Abstract

The Library Free Certificate (SKBP) is a graduation requirement that is applied in many universities, one of which is the Andalas University Library. To make it easier for students to get SKBP, the library has used the Bebas Pustaka Mandiri Application. This application is web-based and can be accessed online. Its development applies the interoperability model by integrating it with other related applications, namely: the Library Catalog Information System, and Graduation Information System. This application allows students to propose the issuance of SKBP independently without the need to come to the library. This study aims to test the performance and measure the benefits of implementing the Aplikasi Mandiri in overcoming various problems in SKBP management. The method used is descriptive qualitative, and data collection is done through direct observation, interviews, and documentation. The results of this study indicate that the application of the concept of interoperability utilizing web service technology has succeeded in supporting the process of exchanging and sharing data between the applications involved properly and smoothly. This study concludes that the use of the Aplikasi Mandiri in managing SKBP has succeeded in shortening the issuance time of SKBP and cutting bureaucratic lines in the library. The time efficiency offered contributes to increasing the productivity of students and officers involved.
Co-Authors Andi Saputra Ernita Arif Sarmiati Sarmiati