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All Journal Jurnal Hospitality dan Manajemen Jasa Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat
Melisa Wibowo
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Religion Agriculture, Biological Sciences & Forestry Arts Decision Sciences, Operations Research & Management Education Health Professions Social Sciences

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ANALISIS PENERAPAN SISTEM MANAJEMEN LIMBAH BERDASARKAN SERTIFIKASI ECO-HOTEL DI SHERATON SURABAYA HOTEL AND TOWERS Wibowo, Melisa; Andreani, Fransisca
Jurnal Hospitality dan Manajemen Jasa Vol 2, No 1 (2013): Jurnal Hospitality dan Manajemen Jasa
Publisher : Jurnal Hospitality dan Manajemen Jasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (78.005 KB)

Abstract

Sistem manajemen limbah menjadi hal yang perlu diperhatikan bagi pelaksana bisnis perhotelan. Sheraton Surabaya Hotel and Towers mendasarkan sistem manajemen limbah pada sertifikasi Eco-Hotel, yaitu sertifikasi yang didasarkan pada ISO 14001 tahun 2004 mengenai Standar Manajemen Lingkungan dan diaplikasikan pada bisnis dan operasional hotel. Dalam penelitian ini, penulis ingin mengetahui penerapan sistem manajemen limbah berdasarkan sertifikasi Eco-Hotel di Sheraton Surabaya Hotel and Towers. Penelitian ini merupakan penelitian kualitatif yang menggunakan wawancara, observasi, dokumentasi dan triangulasi sebagai teknik pengumpulan data. Hasil penelitian menunjukkan bahwa Sheraton Surabaya Hotel and Towers sudah melaksanakan lima syarat dari sertifikasi Eco-Hotel dengan baik, sedangkan enam syarat lainnya belum sepenuhnya terpenuhi.
ANALISIS PENERAPAN SISTEM MANAJEMEN LIMBAH BERDASARKAN SERTIFIKASI ECO-HOTEL DI SHERATON SURABAYA HOTEL AND TOWERS Melisa Wibowo; Fransisca Andreani
Jurnal Hospitality dan Manajemen Jasa Vol 1, No 2 (2013): Jurnal Hospitality dan Manajemen Jasa
Publisher : Jurnal Hospitality dan Manajemen Jasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (204.406 KB)

Abstract

Sistem manajemen limbah menjadi hal yang perlu diperhatikan bagi pelaksana bisnis perhotelan. Sheraton Surabaya Hotel and Towers mendasarkan sistem manajemen limbah pada sertifikasi Eco-Hotel, yaitu sertifikasi yang didasarkan pada ISO 14001 tahun 2004 mengenai Standar Manajemen Lingkungan dan diaplikasikan pada bisnis dan operasional hotel. Dalam penelitian ini, penulis ingin mengetahui penerapan sistem manajemen limbah berdasarkan sertifikasi Eco-Hotel di Sheraton Surabaya Hotel and Towers. Penelitian ini merupakan penelitian kualitatif yang menggunakan wawancara, observasi, dokumentasi dan triangulasi sebagai teknik pengumpulan data. Hasil penelitian menunjukkan bahwa Sheraton Surabaya Hotel and Towers sudah melaksanakan lima syarat dari sertifikasi Eco-Hotel dengan baik, sedangkan enam syarat lainnya belum sepenuhnya terpenuhi.
A Community Development Initiative for Empowering 'Cemilarupa' MSME Business Commercialization Wibowo, Melisa; Inayah, Mutia Risky; Santoso, Vincent Putra; Scoles, Pieter; Safriyana
ABDIMAS: Jurnal Pengabdian Masyarakat Vol. 8 No. 2 (2025): ABDIMAS UMTAS: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Muhammadiyah Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35568/abdimas.v8i2.6474

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a crucial role in Indonesia's economy by promoting economic equality, improving welfare, increasing foreign exchange, absorbing labor, and supporting the economy during crises, in today's digital era, platforms like e-commerce, social media, and digital marketing are essential for MSMEs, to overcome challenges such as limited capital and marketing inefficiency, expand their reach, and enhance brand awareness, ultimately contributing to economic growth. These community development activities aimed to empower MSMEs in rural areas, with a focus on supporting Cemilarupa, a local MSME, in enhancing its brand awareness and optimizing its use of digital platforms. The initiative involved a series of mentoring activities, including direct fieldwork, product photography assistance, and guidance in managing e-commerce and social media accounts. The primary goal was to help Cemilarupa improve its online presence and marketing strategies. As a result, the business experienced significant improvements in brand recognition, online marketing knowledge, market reach, and sales turnover. By effectively utilizing e-commerce and social media, the project addressed key challenges faced by MSMEs in the era of globalization and digitalization. This paper highlights the positive outcomes of the initiative for Cemilarupa’s development and provides insights into the effectiveness of community development strategies aimed at MSME empowerment.
Co-Authors Fransisca Andreani Fransisca Andreani Inayah, Mutia Risky Safriyana Santoso, Vincent Putra Scoles, Pieter