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All Journal Business Journal : Jurnal Bisnis Dan Sosial BASKARA: Journal of Business and Entrepreneurship
iqbal Firmansyah
Institut Transportasi dan Logistik Trisakti
Economics, Econometrics & Finance Social Sciences Other

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Desain Perbaikan Proses Customs Clearance Menggunakan Value Stream Mapping, Critical Path Method dan Benchmarking iqbal Firmansyah
Business Journal : Jurnal Bisnis Dan Sosial Vol 8 No 1 (2022): Mei
Publisher : Program Studi Administrasi Bisnis, Fakultas Komunikasi dan Bisnis, Universitas Telkom

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/businessjournal.v8i1.4914

Abstract

This research aims to develop a methodology for applying the principles of lean manufacturing in the service industry Courier Express. Customs is the main process in the industry express courier and the objective here is to apply lean principles to eliminate processes that have no added value and common parameters between the processes and optimization of resources humans or the allocation of workers. Value Stream Mapping (VSM) is used to identify a variety of waste on the current conditions and the Critical Path Method (CPM) identify the critical path in the process that takes place at this time. Model simulation of the Current Value Stream Mapping and Future State Mapping developed by using lean principles in the model simulation. The design of the repair process scheduling is done by analyzing the critical path process of Customs Clearance, with a critical path analysis we can determine the most process priority and most influential against the thorough repairs. A fusion method of Value stream mapping and Cricital Path Method supported by the method of benchmarking to finding best practice that has been done in the industry and doing the improvement so that the simulation generate a future state map with with the new critical path with faster acceleration time of customs clearance process from a total of 936 minutes before improvement and only required 389.6 minutes after improvements.
Optimisation of Third Party Logistics Process in Freight Forwarding to Improved Efficiency Mustika Sari; Bagus Ridwant Ramadhan; Iqbal Firmansyah; Sekar Widayastuti
BASKARA : Journal of Business and Entrepreneurship Vol. 8 No. 1 (2025): BASKARA: Journal of Business and Entrepreneurship
Publisher : Universitas Muhammadiyah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54268/baskara.v8i1.27416

Abstract

The study focuses on analyzing the product delivery preparation process within logistics companies to identify inefficiencies and propose actionable improvements. Using methods like Value Stream Mapping (VSM), Process Activity Mapping, and a fishbone diagram, the study aims to reveal the underlying causes of waste in the process. VSM was employed to visualize the entire flow of the delivery process, identifying areas where value is added and where waste occurs. The result is Process Activity Mapping classified activities into three categories: value-added, non-value-added, and necessary non-value-added. This categorization offers valuable insights into potential areas for improving efficiency. The Fishbone diagram further helped identify root causes of waste, focusing on inappropriate processing, excessive transportation, and delays as the main inefficiencies. The study concluded that these types of waste significantly hamper the effectiveness of the delivery activity, increasing costs and lead times. The study advocated for process simplification, optimization of transportation routes, and mitigation of delays via improved planning and coordination to augment operational efficiency and decrease costs in product delivery preparation
Co-Authors Bagus Ridwant Ramadhan Mustika Sari Sekar Widayastuti