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Irfan Nasrullah
STMIK PGRI

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Temperature and Humidity Control Device In The Server Room PT.BFI Finance Tbk. Karawaci Based on Internet Of Things (IoT) Misbahul Padli; Ika Dewi Lestari; Ramlan Ramlan; Irfan Nasrullah
bit-Tech Vol. 4 No. 3 (2022): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v4i3.446

Abstract

The monitoring system for server room temperature and humidity at PT.BFI Finance which can increase the efficiency of electrical power using Arduino. At this time, technological advances are very fast, one of which is the presence of the Internet of Things, therefore the server room monitoring system at PT.BFI Finanace will use a temperature and humidity measuring device with an Arduino Uno microcontroller, Ethernet shield, Arduino Nano, buzzer, fan and the DHT22 sensor, which is able to overcome the weaknesses of existing server room monitoring. The purpose of this research is to make a temperature and humidity measuring device in the server room as a monitoring tool. The result of this research is a monitoring system for temperature and humidity conditions in the server room with a device whose temperature and humidity values ??will be stored in the MYSQL database, then displayed on a web application that will assist officers in monitoring the server room.
Web-Based IT Helpdesk Ticketing System at PT. Dayacipta Kemasindo Didi Kurnaedi; Erna Oktora; Eko Dharmawan; Irfan Nasrullah; Muhammad Drajat
bit-Tech Vol. 5 No. 2 (2022): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v5i2.617

Abstract

An IT helpdesk is a software or system that helps users troubleshoot their IT facility through one or more points of contact. Then, it allows users to troubleshoot, track their problems, and get help with products or services. PT Dayacipta Kemasindo, in carrying out administrative processes, and work in the office, cannot be separated from the use of IT, so if there is a problem with IT facilities, it requires assistance from the IT department. However, there are several problems, one of which is that the department that reports disturbances and damage often does not know how long it will take for their issues to be handled because the process of queuing for work is not clearly visible, so it seems relatively slow. The purpose of this research is to develop an IT Helpdesk system for trouble reporting and monitoring repair work. The result of this research is a system that can be used by the IT department to help monitor incoming assignments and work.