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All Journal Ideas: Jurnal Pendidikan, Sosial dan Budaya Al-MIKRAJ: Jurnal studi Islam dan Humaniora
Syahrul Ramadhan
Pemerintah Kecamatan Cibinong
Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Implementasi Kopi Seduh Sebagai Inovasi Pelayanan Kependudukan di era Pandemi Covid-19 pada Kecamatan Cibinong Kabupaten Bogor Rusliandy Rusliandy; Syahrul Ramadhan
Ideas: Jurnal Pendidikan, Sosial dan Budaya Vol 8 No 2 (2022): Ideas: Pendidikan, Sosial, dan Budaya (Mei)
Publisher : Ideas Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32884/ideas.v8i2.798

Abstract

The purpose of this study was to analyze the implementation of brewed coffee or online KTP messages delivered at home in Cibinong District. The method used is a qualitative approach with an analysis of the policy implementation model proposed by Grindle. The results of the study show that: brewed coffee is able to create population services by utilizing the whatsapp facility as a solution in the midst of the covid-19 pandemic. There are a number of challenges and obstacles in implementation including limited facilities and infrastructure, dependence on the district level in printing e-KTP forms, new services for printing and recording e-KTPs. The strategy for improving the implementation of brewed coffee is through: (1) improving service facilities and infrastructure (2) developing types of services (3) building mobile services for people with disabilities and the sick (4) building good communication and coordination with stakeholders (5) Establishing SOPs with service targets 1 day to 14 days (6) services in order to pay attention to the dimensions of the quality of public services. Tujuan penelitian ini adalah menganalisis implementasi kopi seduh atau KTP Online pesan di rumah diantar kerumah pada Kecamatan Cibinong. Metode yang digunakan adalah pendekatan kualitatif dengan pisau analisis model implementasi kebijakan yang dikemukakan oleh Grindle. Hasil penelitian menunjukkan bahwa : Kopi seduh mampu menciptakan pelayanan kependudukan dengan memanfaatkan sarana whatsapp sebagai solusi di tengah pandemi covid-19. Terdapat sejumlah tantangan dan hambatan dalam implementasi diantaranya sarana dan prasarana yang terbatas, ketergantungan pada level kabupaten dalam pencetakan blanko KTP-el, pelayanan baru sebagai pencetakan dan perekaman KTP-el. Strategi perbaikan implementasi kopi seduh melalui : (1) peningkatan sarana dan prasarana pelayanan (2) pengembangan jenis layanan (3) membangun layanan mobile bagi disabilitas dan masyarakat yang sakit (4) membangun komunikasi dan koordinasi yang baik dengan stakeholder (5) Penetapan SOP dengan target layanan 1 hari sampai dengan 14 hari (6) pelayanan agar memperhatikan dimensi kualitas pelayanan publik.
Implementasi E-Office Melalui Aplikasi Bagelen Pada Kecamatan Cibinong Kabupaten Bogor Rusliandy Rusliandy; Apid Junaedi; Syahrul Ramadhan
AL-MIKRAJ Jurnal Studi Islam dan Humaniora Vol 3 No 1 (2022): Al-Mikraj, Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v3i1.3278

Abstract

The research focused on the implementation of the Bagelen application in Cibinong District with an analysis knife using the Edward III concept, namely from the aspects of communication, disposition, bureaucratic structure and resources. The method used is a qualitative approach with data collection techniques through interviews, observation and reference studies, as well as data analysis using source triangulation. The results of the study stated that the bagelen application had been running since 2021 and had a positive impact on government organizations and apparatus. However, in its implementation it is still faced with the following problems: (1) limited and passive quality of human resources. (2) the lurah's commitment is not optimal. (3) SOP has not been established in application management, and a decision letter has not been issued regarding the determination of the person in charge of implementing the application. (4) application development was built with sub-district self-help, and the existing infrastructure is still limited. In order to effectively implement the bagelen application policy in Cibinong sub-district, Bogor regency, the things that must be done are: (1) improve information technology competence for operators, and provide warning and motivation to be active in application management. (2) The sub-district head orders the lurah to commit to supporting the application. (3) The sub-district needs to immediately issue a decree on SOP and the official in charge of implementing Bagelen. (4) the need for support from the Bogor district government in terms of budget and infrastructure
Co-Authors Apid Junaedi Rusliandy, Rusliandy