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All Journal jurnal ilmiah hospitality Jurnal Pendidikan Dasar dan Sosial Humaniora
Murtias Puji Astutik
Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Panca Marga
Humanities Education Social Sciences Other

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INDEKS KEPUASAN MASYARAKAT ELECTRONIC SERVICE QUALITY PADA APLIKASI LAPAK PROBOLINGGO DI KANTOR KELURAHAN SIDOMUKTI KECAMATAN KRAKSAAN Siti Marwiyah; Verto Septiandika; Murtias Puji Astutik
Jurnal Ilmiah Hospitality Vol 11 No 1: Juni, 2022 (Sepcial Issue)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v11i1.1681

Abstract

This study aims to determine internet-based services at the Sidomukti Village Office, Kraksaan District, Probolinggo Regency as measured using the Community Satisfaction Index. Data collection techniques were carried out by means of observation, questionnaires, interviews and documentation. The data analysis method uses simple regression analysis using quantitative descriptive research methods with a phenomenological approach. From the results of the study, it can be seen that the Community Satisfaction Index (IKM) for services at the Sidomukti Sub-District Office, Kraksaan District is 2.91 with a conversion rate of 72.75 which can be declared "Not Good". This is because the community is still not satisfied with the performance of the Probolinggo application service unit at the Sidomukti Village Office, Kraksaan District, Probolinggo Regency. For this reason, it is necessary to make improvements to several elements that are still considered lacking. The indicator that has the highest IKM value is Usability with an IKM value of 5.89 with an IKM conversion value of 73,625. While the indicator that has the lowest IKM value is the Graphic Style indicator, which gets an IKM value of 2.66 and an IKM conversion value of 33.25
INOVASI KEBIJAKAN PROGRAM SANTRI MILINEAL CENTRE (SiMaC) DALAM UPAYA PENDUKUNG EKONOMI RAKYAT DI KOTA PROBOLINGGO Husni Mubaroq; Murtias Puji Astutik
Jurnal Pendidikan Dasar dan Sosial Humaniora Vol. 1 No. 3: Januari 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (299.155 KB)

Abstract

The growth of the business world in Indonesia has penetrated the era of globalization, so that the business world is required to continue to grow rapidly. Such conditions have led to the emergence of institutions that carry out business in all fields, one of which is Islamic boarding school learning institutions. Islamic boarding schools have a unique culture. Because the uniqueness of Islamic boarding schools is classified into certain sub-cultures in Indonesian citizens. This type of research uses descriptive research with a qualitative approach. The focus of this research is the government and Islamic boarding schools in an effort to support the economy. The results of this study indicate that Islamic boarding schools are ready to compete with the global world. In addition to involving students, the pesantren also involves the surrounding community to help turn the wheels of the economy. The economic wheel cannot only run if it is not based on assistance or support from the community which is part of the economic development of the pesantren in addition to the pesantren community itself.
Co-Authors Husni Mubaroq Siti Marwiyah Verto Septiandika